Innsbrook Vacation Packages

We checked in on Christmas night after starting our day at 5am and driving to do family visits for the holiday. Once arrived we were exhausted and had 2 small dogs, one which is handicapped, to care for. We booked this hotel for pet fee cost, room cost and location. Pro's- the room was big and roomy. Plenty of room for dog crates. The front desk person who checked me in accommodated me with a first floor room so it was easy to take my pup outside. On a cleanliness scale of 1-10 I'd give it a 6. The bed and sheets were clean, the mirrors and counter tops were clean and the mini fridge was big. Cons - First the water in the shower ran constantly. I tried fiddling with the tub and the faucet and it didn't change anything. We were so tired we didn't bother trying to change rooms. The bed was clean and that's what mattered most. I'm more forgiving, my husband is incredibly picky. The pull out couch in the room had white stains on it, looked like it could be easily cleaned off but they were "unidentified". The couch fabric definitely looked worn and a bit shredded. The small details like the baseboards and air vents were filthy with chunks of dirt and dust. The shower curtain looked like someone wiped their makeup off on it. Then, what made me not even want to shower... Besides the water stains in the bathtub from constant water running was the water NEVER got beyond luke warm. My husband was shivering after his shower.