While there were no bed bugs or cockroaches or anything like that, the room didn't feel clean. The sheets showed some light brown spots, the curtains were torn and some missing, the furniture had dark spots, and the bathtub was turning brown. There was no fan whatsoever in the bathroom, so I don't even want to know what was growing in the ugly drop ceiling where we couldn't see. Also, the TV remote didn't work.
I understand that we were there for a major convention, but the check-in process took forever. Once I was finally at the counter checking in, it took about three times longer than at other hotels.
By a verified traveler on Aug 3, 2019
Thank you for taking the time to complete the survey. We are sorry you were disapointed on this occasion.