The desk clerk wasn't very friendly when it was pointed out that my room didn't have a knob on the shower. The water coming from the shower was scalding hot & couldn't be changed because of the missing knob.
The only thing that I liked was that it was available and reasonably priced. The front desk was extremely rude and unhelpful. He made very condescending remarks and communicated that my family and I were inconveniencing him. The room was dirty and they tried to charge us more even though we had paid through orbitz. We had reserved a room for 5 guests. He told me that we could only have 4 and that it was a problem with orbitz not his problem. The complimentary breakfast consisted of juice and a loaf of white bread. That’s it. I will not stay there again.
Eh. You get what u pay for. It’s alright. The bed is clean but not the most comfortable. The rug in the room and hallways coulda been cleaner. It advertises breakfast but there’s no breakfast. Doesn’t feel the safest outside the hotel. But like I said. If u need a place to crash for the night, it’ll do.
Da manager was very polite, friendly and understanding
Jacuzzi tub was great. When asked for more towels...they were short and only gave us 2...
There was an excessive charge for pets, $25 per pet per night. The upkeep both inside and out was one of the worst I have seen. They did not offer free breakfast, alternative. We stayed for 5 nights, we were rationed on our towels. They would only allow us one towel per person. No one working wore a mask.
First room wasn’t clean, bed had been slept in and the ice bucket had ice and water in it still. Second room had 2 towels for a reservation of 4 and no ice bucket.
The room was very clean and smelled nice and that was a big issue
Common areas cluttered and not clean, no breakfast as advertised ( the “chef quit”, front desk staff not masked, hallways with odors, had to go down and reactivate keys multiple times.
Nice size room, bed was extremely comfortable.I understand we are going through this Covid crisis, but it would have been nice to have some sort of breakfast items made available to guests.
The hallway smelled like smoke. Extremely bothersome.
Room was clean and comfortable . Quick check in and friendly helpful staff.
Loved the hotel. Staff at front desk was great and very friendly. Size of bed pillows is my only compaint. Half the size of a normal pillow and A bit hard for my liking. Room was very clean and comfortable. Great value!!
I don’t like the pillows they were for toddlers bed and the room had a dusty smell to it
was very clean, safe area and well lit parking lot
Baymont by Wyndham Indianapolis West places you within a 10-minute drive of Dallara IndyCar Factory and 8 Seconds Saloon. This 99-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free self-serve breakfast, served each morning from 6:30 AM to 9:30 AM.
All 99 rooms provide microwaves, refrigerators, and coffee makers. 25-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other amenities include free weekday newspapers, free local calls, and ironing boards.
Baymont by Wyndham Indianapolis West features a fitness center, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
The desk clerk wasn't very friendly when it was pointed out that my room didn't have a knob on the shower. The water coming from the shower was scalding hot & couldn't be changed because of the missing knob.
The only thing that I liked was that it was available and reasonably priced. The front desk was extremely rude and unhelpful. He made very condescending remarks and communicated that my family and I were inconveniencing him. The room was dirty and they tried to charge us more even though we had paid through orbitz. We had reserved a room for 5 guests. He told me that we could only have 4 and that it was a problem with orbitz not his problem. The complimentary breakfast consisted of juice and a loaf of white bread. That’s it. I will not stay there again.
Eh. You get what u pay for. It’s alright. The bed is clean but not the most comfortable. The rug in the room and hallways coulda been cleaner. It advertises breakfast but there’s no breakfast. Doesn’t feel the safest outside the hotel. But like I said. If u need a place to crash for the night, it’ll do.
Da manager was very polite, friendly and understanding
Jacuzzi tub was great. When asked for more towels...they were short and only gave us 2...
There was an excessive charge for pets, $25 per pet per night. The upkeep both inside and out was one of the worst I have seen. They did not offer free breakfast, alternative. We stayed for 5 nights, we were rationed on our towels. They would only allow us one towel per person. No one working wore a mask.
First room wasn’t clean, bed had been slept in and the ice bucket had ice and water in it still. Second room had 2 towels for a reservation of 4 and no ice bucket.
The room was very clean and smelled nice and that was a big issue
