Overall great experience.
Location was great. I liked that they included a frig. I didn't like that there wasn't a safe in the room.
I had a great experience with the front desk staff. The only issue is the walls and windows lacked noise insulation. There was constant loud traffic noise from Pennsylvania Ave and around the Monument Circle. Also, we could hear every word of an argument taking place in the room next to ours.
I will stay there again
Amazing location within walking distance to several nearby restaurants, shopping, & attractions including the monument & mall. Room was clean & comfortable. Staff was friendly & accommodating. Great stay!
The low cost security deposit is always appreciated, especially when someone wishes to travel with minimum cards on them.
Place is immaculate
There are three Hilton downtown Indianapolis. Very confusing on which one we we staying at (dropped off at wrong location & had to walk). Partying and festivals going on at monument right outside hotel until late into the night. Pool was in poor condition. Ice machine didn't work on our floor. When my son went down to the lobby late at night to get ice, he was chastised by the manager for now wearing a shirt! I guess everyone should wear a shirt when going to the swimming pool as well, since they have to pass the lobby to get there. The night receptionist was fantastic, but we were not impressed by the hotel.
The location was terrific!
Belive it or not the toilet paper holder was about 4 feet from the toilet. I have never seen anything like that. Lobby coffee dispensers were both empty. Otherwise is was a nice hotel
Nothing
I wish the room had more “storage” there weren’t a lot of drawers or places to put your belongings. You couldn’t really unpack into drawers, your bathroom necessities only had a spot on the bathroom vanity, your shower towel only had a spot inside the shower. Housekeeping was friendly but very slow as were the elevators. Overall, friendly staff & absolutely loved the vacation! Just seemed like an older hotel that is in need of updating.
Everything is centrally located. Very easy acvess to all areas and easy to get out.
Valet staff was sub par. Didn’t answer calls to get car. Busy watching TV...
Staff went above and beyond. I had a hiccup in my trip and arrived much much later than I had hoped to (basically morning). Kinsey at the counter was amazingly helpful and friendly and gave me a much later checkout than normal. I will stay there again next time I pass through Indianapolis!
Located in Downtown Indianapolis, Hilton Garden Inn Indianapolis Downtown is within a 5-minute walk of Circle Center Mall and within 15 minutes of other popular attractions like Gainbridge Fieldhouse. This 3.5-star hotel welcomes guests with 188 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect 37-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. IPod docks, sitting areas, and refrigerators are also available.
Guests staying at Hilton Garden Inn Indianapolis Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 37 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Overall great experience.
Location was great. I liked that they included a frig. I didn't like that there wasn't a safe in the room.
Thanks so much for staying!!!
I had a great experience with the front desk staff. The only issue is the walls and windows lacked noise insulation. There was constant loud traffic noise from Pennsylvania Ave and around the Monument Circle. Also, we could hear every word of an argument taking place in the room next to ours.
I am sorry to hear that the noise caused a disturbance during your stay. I understand how inconvenient and akward that must have been. Thank you for leaving your feedback.
I will stay there again
Thank you for staying!
Amazing location within walking distance to several nearby restaurants, shopping, & attractions including the monument & mall. Room was clean & comfortable. Staff was friendly & accommodating. Great stay!
Thank you so much for staying!!
The low cost security deposit is always appreciated, especially when someone wishes to travel with minimum cards on them.
So happy you enjoyed your stay! Happy Holidays!
Place is immaculate
Thanks so much for staying!
There are three Hilton downtown Indianapolis. Very confusing on which one we we staying at (dropped off at wrong location & had to walk). Partying and festivals going on at monument right outside hotel until late into the night. Pool was in poor condition. Ice machine didn't work on our floor. When my son went down to the lobby late at night to get ice, he was chastised by the manager for now wearing a shirt! I guess everyone should wear a shirt when going to the swimming pool as well, since they have to pass the lobby to get there. The night receptionist was fantastic, but we were not impressed by the hotel.
Thank you for sharing your feedback, I am very sorry you had a poor stay. We will work hard to correct these issues for next time you are with us!
The location was terrific!
Thank you for your feedback. We're glad that you've enjoy your stay with us. Hoping to see you again soon!
Belive it or not the toilet paper holder was about 4 feet from the toilet. I have never seen anything like that. Lobby coffee dispensers were both empty. Otherwise is was a nice hotel
Thank you for the feedback, we appreciate you staying!
Thank you for your feedback.