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Drury Inn & Suites Indianapolis Northeast

3.0 star property
Hotel in Indianapolis with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Drury Inn & Suites Indianapolis Northeast

Enjoy meals in a stylish restaurant with a lattice partition, striped booths, and a long wooden table.
Two double beds with matching headboards and a large flat-screen TV are featured in this stylish room.
Relax by the pool, where a hot tub and standard pool await, surrounded by lounge chairs and a table.
Relax in our inviting lobby with a comfortable seating area, flat-screen TV, and decorative cabinet.
Experience a warm and inviting lobby with comfortable seating, artwork, and ample lighting.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
8180 N Shadeland Ave, Indianapolis, IN, 46250
  • Community Hospital North
    ‪5 min walk‬
  • Dave & Buster's
    ‪3 min drive‬
  • Fashion Mall at Keystone
    ‪7 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪42 min drive‬

Book today, save on your next hotel stay

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Room options

View all photos for Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (Upper Floor, 2 Rooms)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (Upper Floor, 2 Rooms)

9.8 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (Upper Floor, 2 Rooms)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (Upper Floor, 2 Rooms)

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (2 Rooms, Over-sized)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (2 Rooms, Over-sized)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor, Jetted Tub)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor, Jetted Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (Over-sized, Upper Floor)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (Over-sized, Upper Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(125 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(48 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

9.6 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

8.6 out of 10
Excellent
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub) | Meeting facility

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (2 Rooms)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds with Sofa bed, Refrigerator & Microwave (2 Rooms)

9.2 out of 10
Wonderful
(9 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

9.6 out of 10
Exceptional
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

9.6 out of 10
Exceptional
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Indianapolis

Located in Castleton, Drury Inn & Suites Indianapolis Northeast is within a 5-minute walk of sights such as Community Hospital North and Community Heart And Vascular Hospital. This 3-star hotel welcomes guests with 210 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • Community Hospital North - 5 min walk - 0.3 miles
  • Castleton Square - 2 min drive - 1.1 miles
  • Dave & Buster's - 3 min drive - 2.4 miles
  • Fashion Mall at Keystone - 7 min drive - 4.8 miles
  • Indiana State Fairgrounds - 10 min drive - 7.7 miles

Getting around

  • Indianapolis Station - 20 min drive
  • Indianapolis Intl. Airport (IND) - 36 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Twin Peaks - ‬12 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Drury Inn & Suites Indianapolis Northeast

Hotel in Indianapolis with free breakfast and a 24-hour fitness center
Drury Inn & Suites Indianapolis Northeast features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a hot tub, and a business center.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Drury Indianapolis Northeast
Drury Inn Indianapolis Northeast
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis
Drury Inn Suites Indianapolis Northeast
Drury Inn & Suites Indianapolis Northeast Hotel
Drury Inn & Suites Indianapolis Northeast Indianapolis
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis

Frequently asked questions

Is free cancellation available at Drury Inn & Suites Indianapolis Northeast?

Drury Inn & Suites Indianapolis Northeast offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around Drury Inn & Suites Indianapolis Northeast?

This hotel is situated in Castleton, close to Fashion Mall at Keystone, Dave & Buster's, and Castleton Square. You'll also find Fort Harrison State Park and Topgolf within a short drive.

Is parking available on site at Drury Inn & Suites Indianapolis Northeast?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Drury Inn & Suites Indianapolis Northeast include a casino?

No, Drury Inn & Suites Indianapolis Northeast doesn't have a casino.

Will I find an indoor pool at Drury Inn & Suites Indianapolis Northeast?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Drury Inn & Suites Indianapolis Northeast?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour fitness facility plus some guestrooms include jetted bathtubs.

Are there hot tubs at Drury Inn & Suites Indianapolis Northeast?

Yes, guests can enjoy a spa tub at this hotel.

Does Drury Inn & Suites Indianapolis Northeast have a restaurant with a breakfast menu?

Drury Inn & Suites Indianapolis Northeast offers free buffet breakfast each morning though there is no restaurant.

Will Drury Inn & Suites Indianapolis Northeast allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Drury Inn & Suites Indianapolis Northeast for a fee of USD 50 per accommodation, per night.

Does Drury Inn & Suites Indianapolis Northeast have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Drury Inn & Suites Indianapolis Northeast?

The closest major airport to Drury Inn & Suites Indianapolis Northeast is Indianapolis Intl. Airport (IND), which is 26.9 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Drury Inn & Suites Indianapolis Northeast?

No, you won't find guestrooms with balconies at Drury Inn & Suites Indianapolis Northeast.

Drury Inn & Suites Indianapolis Northeast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1011 reviews
Rating 8 - Good. 181 out of 1011 reviews
Rating 6 - Okay. 35 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 26 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Chinyere

Good
Stayed 1 night in Jul 2025

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Jj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Teanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never Disappoints
Stayed 1 night in Mar 2025

10/10 Excellent

Lyndsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vac

We had a great time and Diana was AMAZING
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Darron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received outstanding service from Kevin at the front desk!!
Stayed 1 night in Apr 2025

8/10 Good

Nicole, Plainfield

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and stay here again with my family.
Stayed 2 nights in Mar 2025

10/10 Excellent

Trista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Blake

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for the hospital was walking distance. Our grandchildren loved the pool.
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and fair price

Close venue to fairgrounds, great dinner experience at the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property overall. Clean, friendly staff, breakfast was great, happy hour was great. Lots of construction going on around the hotel at the time of our stay, not the hotels fault.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we needed. Convenient drive to where we needed to go.
Stayed 1 night in Apr 2025

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great
Stayed 1 night in Apr 2025

4/10 Poor

Scott

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointed in Drury

This could possibly be the worst hotel experience I've ever had. I thought Drury Inn was more of an upscale hotel chain, but man this location was bad. First of all, the service was great. Quick check-in, nice people who were accommodating of our issues. Problem 1- one of our five rooms hadn't been cleaned or beds made. We checked in at 5pm, two hours after the normal start. Problem 2- another of our rooms reeked of mold (the front desk did get us another room) Problem 3- one of the two elevators was out, which I don't necessarily blame the hotel for but I heard someone comment that it has been out for awhile. On a very busy night for the hotel, it took forever to use the elevator. Problem 4- the eating area floor for breakfast hadn't been cleaned. Food on the floor, crushed pretzels, etc. Redeeming quality... one of the best hotel breakfasts I've been to. I've always thought Drury Inn was priced too high for me to stay at and if this is the quality that is expected, I'll never book another stay at one.
Stayed 1 night in Mar 2025

4/10 Poor

Pam

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only one elevator working. I had come to town it was an hour drive as I had surgery the next morning at Community North hospital in Indianapolis Indiana. It was taken at least a 20 minute wait for the elevator. It was spring break so a bunch of kids. We were room 413 right off the elevator & loud ALL night long. It would have been nice if someone from the Drury Inn had called or texted to tell me only one elevator. I would have changed my reservation. Very upset
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and good complimentary meals!
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
The staff was extremely courteous, helpful. I cannot say enough positive things about everyone we encountered there.
Stayed 1 night in Mar 2025

8/10 Good

PAMELA, Fort Wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spring break and they had some issues with pop machine and popcorn machine. The lines for beverages at dinner was way too long. The staff did all they could do to keep up but they had several mishaps with a very busy big crowd.
Stayed 1 night in Mar 2025

10/10 Excellent

cheryl

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Stayed 1 night in Feb 2025

8/10 Good

Medessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I frequently stay at Drury Inn. I generally love the facilities and amenities. Unfortunately, this particular Drury Inn did not live up to my expectations. This is a large hotel and only ONE elevator worked. When questioned a manager about my concern he said that it had been out since JANUARY! He told me corporate knows and has not fixed it as of yet. Then walked away. Due to the constant congestion in the area of the elevators, I'm sure he has heard his share of complaints. I booked a room for three nights and was staying on the third floor with two small grandchildren and a large stroller. I had to attempt getting the children and stroller up and down the stairwell when we wanted to leave. Needless to say this place was a nightmare for us. I doubt I will use Expedia or affiliates to book again, because I want to speak to a manager at specific motels to make positive all facilities are in working order before booking. Expedia did not help reimburse me or "make things right" and the reward program is a joke. I will use the app for customer reviews before booking directly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean and nicely decorated. Towels were clean and nice. Breakfast had lots of options. The hotel was crowded this day, but the staff was doing a good job to keep food items stocked. It was obvious the hotel had extra staff to deal with the crowd. One of two elevators was down. It was somewhat inconvenient, but not bad.
Stayed 1 night in Mar 2025

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