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Recent guest reviews

Great location, friendly staff. Room clean, quieted.

Stinky rooms and mold growing in bathroom which could have been the reason for the smell.

I liked their breakfast area and food choices. The breakfast staff was nice and accommodating. They ran out of juice one morning and the lady was really friendly and refilled it right away. She also heard that the waffle in the waffle maker was beeping and put it on the plate and served it to the guest. I did NOT like the gentlemen that checked us in. His customer service was poor to say the least. It took him 40 minutes to get us checked in and we arrived at 11pm, so we were tired and traveling with our children. He said that his system wasnt matching with what showed on my end for the reservation? Very confusing. They also advertised that they have cribs and infant beds, which when we asked for on he said there was only ONE CRIB for the entire hotel and it was being used. We did not get our room cleaned, garbage taken out, beds were not made and towels were not replaced the entire stay. We had to ask for freah towels and fresh linens. Very disappointing. 1/2 star rating.

The hotel staff was friendly and very accommodating. There was a great variety of breakfast items to choose from. The room was clean and the hotel atmosphere was quiet. I'm looking forward to my next visit.

I didnt like how long they took to get me from the airport other than that everything was good

Bed mattress and pillows were lumpy, tv wasnt working, had to call front desk to fix it. Took a long time for somebody to answer the phone. Wanted to use the business center, computer was out of order.

may be the bathroom and the shower need to be renew, I see bad shower curtains, and the wells of the shower need to be replace.

Provided airport shuttle Despite 3 advance calls and 2 onsite calls, airport shuttle 20 minutes late Had to ask lady at desk to check us in Not near restaurants Window had big outside smear. Could not see out TV screen streaked Wash rag/ sheets w stains - not sure wrinkled bed was changed

The room smelled like fresh paint and I couldn’t escape the fumes. The sheets and towels were visibly stained. The tub looks disgusting.

Breakfast was Horrible, all other services were good

Only issue was not having a restaurant or bar on the property. Had to go to a neighboring hotel for dinner. Al else excellent. My key didn't work at first and the person at front desk changed my room quickly. Room comfortable, clean and with all the right amount of plugs and USB connections for work. Internet worked fine.

Good location, not within walking distance to any restaurants

Glen was awesome. Made our stay very pleasant. Breakfast was very good. Staff was very attentive.

This place is horrible upon check in the front staff was nice they gave us our room once we went to our room we check our beds to make sure everything good omg this was so disgusting the bed sheet had blood on them so we went back to the front desk to let them know they apologize and gave us another room we was kind of worry about the second room so when we went in this was even worse bed sheet converter was so disgusting and had blood Stain and I don’t even know what else it had went back down again at this point I wanted to leave and get my money back but we gave them one last chance they gave us another room we inspected the room looks fine so we say no problem once we was going to bed something caught my eyes another damm stain on the side of the bed we was so mad went to check out of this horrible place told the manager which he apologize to me and told him they had put me in 3 rooms and all rooms was dirty show him pictures can you believe I still got charged for a disgusting room all he did was take half off because his Gm was not there have to wait till Monday to call smh will never recommend this place to nobody

Nice property and a great value. Handy to the airport.

I like everything but their towel is a bit old and torn.

I realize now that most airport shuttles do not run 24 hrs. We booked this hotel thinking that we would catch the shuttle at 4 am but found after checking in that it didn't run until 5am. The attendants at the hotel were very kind and helpful. They helped us get an Uber, which was great.

Its nowhere near as nice as its portrayed on the app and the service is horrible. None of the outlets worked to be able to charge my phone, there was painted over mold in the restroom, housekeeping is extremely slow to the point that i went out and came bacl ar 3pm and they still hadn't cleaned my room! This was the worst experience I've ever had in a hotel.

There are no amenities near this hotel such as food except for an overpriced bar/restaurant in another hotel a few doors down. The hotel is in serious need of updating. Stains on furniture, carpet and the floors were sticky. So much so I wouldn't take my shoes off. Shuttle pick up location was not clearly communicated by the front desk staff. We made it, but others did not. The included breakfast was generous, but all processed food with no healthy options. Walls are paper thin. We wont be back.

N Sam Houston Pkwy E Houston TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Aldine, Wingate by Wyndham Houston Bush Intercontinental Airport IAH is 2.9 mi (4.6 km) from Houston Police Department Museum and within a 10-minute drive of Greenspoint Mall. This 60-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

All of Wingate by Wyndham Houston Bush Intercontinental Airport IAH's 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.


Property features

At Wingate by Wyndham Houston Bush Intercontinental Airport IAH, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Studio Suite, 1 King Bed, Non Smoking (Studio)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Wingate by Wyndham Houston Bush Intercontinental Airport IAH

Everyone (22) Couples (15) Business (25) Family (18) Other (7) Friends (7)
5
Partner Couples Family

Great location, friendly staff. Room clean, quieted.

By on Feb 18, 2020

2
Everyone

Stinky rooms and mold growing in bathroom which could have been the reason for the smell.

By , from Seattle on Feb 16, 2020

Review comment responded on Feb 16, 2020

Your feedback is very important to us and we will address your concerns directly. Thank You

1
Family with small children

I liked their breakfast area and food choices. The breakfast staff was nice and accommodating. They ran out of juice one morning and the lady was really friendly and refilled it right away. She also heard that the waffle in the waffle maker was beeping and put it on the plate and served it to the guest. I did NOT like the gentlemen that checked us in. His customer service was poor to say the least. It took him 40 minutes to get us checked in and we arrived at 11pm, so we were tired and traveling with our children. He said that his system wasnt matching with what showed on my end for the reservation? Very confusing. They also advertised that they have cribs and infant beds, which when we asked for on he said there was only ONE CRIB for the entire hotel and it was being used. We did not get our room cleaned, garbage taken out, beds were not made and towels were not replaced the entire stay. We had to ask for freah towels and fresh linens. Very disappointing. 1/2 star rating.

By on Jan 29, 2020

Review comment responded on Jan 30, 2020

We're sorry that you're not satisfied with the customer service. We will address this directly. Thank You

5
Everyone

The hotel staff was friendly and very accommodating. There was a great variety of breakfast items to choose from. The room was clean and the hotel atmosphere was quiet. I'm looking forward to my next visit.

By on Jan 27, 2020

Review comment responded on Jan 27, 2020

Thank You for your feedback. We're glad you liked our property. We're looking forward for your upcoming stay.

4
Partner Couples Business Business

I didnt like how long they took to get me from the airport other than that everything was good

By on Jan 22, 2020

Review comment responded on Jan 22, 2020

Thank You for your feedback. We're sorry that you had to wait for long for the shuttle. We are constantly working on improving our shuttle service.

2
Partner Couples Business Business

Bed mattress and pillows were lumpy, tv wasnt working, had to call front desk to fix it. Took a long time for somebody to answer the phone. Wanted to use the business center, computer was out of order.

By , from Houston on Jan 21, 2020

Review comment responded on Jan 21, 2020

Thank You for your feedback. We'll address your concerns directly

5
Family Family

may be the bathroom and the shower need to be renew, I see bad shower curtains, and the wells of the shower need to be replace.

By on Jan 11, 2020

Review comment responded on Jan 11, 2020

Your feedback is very important to us. We strive hard to make our services better every day. Please let us know your room number and we shall personally look at it. Thank You

3
Partner Couples

Provided airport shuttle Despite 3 advance calls and 2 onsite calls, airport shuttle 20 minutes late Had to ask lady at desk to check us in Not near restaurants Window had big outside smear. Could not see out TV screen streaked Wash rag/ sheets w stains - not sure wrinkled bed was changed

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Hello Angel, Thank you so much for staying with us during your recent trip. I apologize for the inconveniences you faced during your stay. We value your feedback and aim to improve from them each and everyday. Thank you again and we hope to serve you again in the near future. Warmest, Sean Q. - Manager

1
Business Business

The room smelled like fresh paint and I couldn’t escape the fumes. The sheets and towels were visibly stained. The tub looks disgusting.

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Dear Guest, Thank you so much for staying with us during your recent trip. I am very sorry to hear the inconveniences you faced with the room during your stay. We value each and every one of our guests feedback and aim to improve from them each and everyday. I hope we can make it up to you in the near future. Warmest,

3
Family Family

Breakfast was Horrible, all other services were good

By on Nov 26, 2019

Review comment responded on Dec 5, 2019

Thank You for your valuable feedback we'll make sure to improve our service.

Wingate by Wyndham Houston Bush Intercontinental Airport IAH

1330 N Sam Houston Pkwy E, Houston, TX 77032
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