Wingate by Wyndham Houston Bush Intercontinental Airport IAH

Stinky rooms and mold growing in bathroom which could have been the reason for the smell.

I liked their breakfast area and food choices. The breakfast staff was nice and accommodating. They ran out of juice one morning and the lady was really friendly and refilled it right away. She also heard that the waffle in the waffle maker was beeping and put it on the plate and served it to the guest. I did NOT like the gentlemen that checked us in. His customer service was poor to say the least. It took him 40 minutes to get us checked in and we arrived at 11pm, so we were tired and traveling with our children. He said that his system wasnt matching with what showed on my end for the reservation? Very confusing. They also advertised that they have cribs and infant beds, which when we asked for on he said there was only ONE CRIB for the entire hotel and it was being used. We did not get our room cleaned, garbage taken out, beds were not made and towels were not replaced the entire stay. We had to ask for freah towels and fresh linens. Very disappointing. 1/2 star rating.

The hotel staff was friendly and very accommodating. There was a great variety of breakfast items to choose from. The room was clean and the hotel atmosphere was quiet. I'm looking forward to my next visit.

I didnt like how long they took to get me from the airport other than that everything was good

Bed mattress and pillows were lumpy, tv wasnt working, had to call front desk to fix it. Took a long time for somebody to answer the phone. Wanted to use the business center, computer was out of order.

may be the bathroom and the shower need to be renew, I see bad shower curtains, and the wells of the shower need to be replace.

Provided airport shuttle Despite 3 advance calls and 2 onsite calls, airport shuttle 20 minutes late Had to ask lady at desk to check us in Not near restaurants Window had big outside smear. Could not see out TV screen streaked Wash rag/ sheets w stains - not sure wrinkled bed was changed

The room smelled like fresh paint and I couldn’t escape the fumes. The sheets and towels were visibly stained. The tub looks disgusting.

Breakfast was Horrible, all other services were good

Only issue was not having a restaurant or bar on the property. Had to go to a neighboring hotel for dinner. Al else excellent. My key didn't work at first and the person at front desk changed my room quickly. Room comfortable, clean and with all the right amount of plugs and USB connections for work. Internet worked fine.

Good location, not within walking distance to any restaurants

Glen was awesome. Made our stay very pleasant. Breakfast was very good. Staff was very attentive.

This place is horrible upon check in the front staff was nice they gave us our room once we went to our room we check our beds to make sure everything good omg this was so disgusting the bed sheet had blood on them so we went back to the front desk to let them know they apologize and gave us another room we was kind of worry about the second room so when we went in this was even worse bed sheet converter was so disgusting and had blood Stain and I don’t even know what else it had went back down again at this point I wanted to leave and get my money back but we gave them one last chance they gave us another room we inspected the room looks fine so we say no problem once we was going to bed something caught my eyes another damm stain on the side of the bed we was so mad went to check out of this horrible place told the manager which he apologize to me and told him they had put me in 3 rooms and all rooms was dirty show him pictures can you believe I still got charged for a disgusting room all he did was take half off because his Gm was not there have to wait till Monday to call smh will never recommend this place to nobody

Nice property and a great value. Handy to the airport.

I like everything but their towel is a bit old and torn.

I realize now that most airport shuttles do not run 24 hrs. We booked this hotel thinking that we would catch the shuttle at 4 am but found after checking in that it didn't run until 5am. The attendants at the hotel were very kind and helpful. They helped us get an Uber, which was great.

Its nowhere near as nice as its portrayed on the app and the service is horrible. None of the outlets worked to be able to charge my phone, there was painted over mold in the restroom, housekeeping is extremely slow to the point that i went out and came bacl ar 3pm and they still hadn't cleaned my room! This was the worst experience I've ever had in a hotel.

There are no amenities near this hotel such as food except for an overpriced bar/restaurant in another hotel a few doors down. The hotel is in serious need of updating. Stains on furniture, carpet and the floors were sticky. So much so I wouldn't take my shoes off. Shuttle pick up location was not clearly communicated by the front desk staff. We made it, but others did not. The included breakfast was generous, but all processed food with no healthy options. Walls are paper thin. We wont be back.