The manager and front desk where awesome when my flight got delayed, I will be back!
filthy bathtub, with old hair on soap dish and in drain. old used shaver cover in drain. red sauce splashed across night tabke. WAS FILTHY, DIRTY. no airport shuttle!! either to or from hotel. paid $40 additional in uber fees. horrid, sullen male and female front counter staff.
Chose the hotel as the lowest cost option with shuttle service to the airport. Equipment wasn’t well maintained, mattress was hard, and staff was a little dicey (sometimes very helpful and sometimes not at all). I was ok with all of that until checkout when I found out that the van for the airport shuttle was broken. They offered no support in calling a taxi. Very disappointing stay.
The hotels shuttle was broke down, so we paid $50 out of pocket for a lift to hotel and back to airport. Also, breakfast was disappointing.
The staff was really not friendly and many more.
This was an absolutely horrible experience. First we were picked up from the airport in a "free shuttle" which turned out to be a mini van, driven by a young man who was tailgating, and driving incredibly reckless. On our second night, we were awakened at 4am, by drunk teenagers screaming and banging on our door. We called to the front desk, and received no answer. The next morning when we made a complaint at the front desk, we were informed that staff was aware of the incident. When we asked to speak to management, we were informed that there was no management on premises during the weekend. We then asked why security wasn't present when there were several people making the same complaint, we were informed that the premises did not employee security, nor were there security cameras, despite the hotel advertising both. We were then informed by the young man, Angel, at the front desk that he "wasn't sure what we expected, since this isn't a four star hotel". Needless to say, we will be staying at different establishments in the future.
Place needs some remodeling. Looks dark and dated. Other hotels were doing pre packed breakfast. Not them. Pillows are too small. Hallway had old trash and bedsheets thrown in there for at least half a day.
Stay was nice. No complaints. Thanks. Notjing more to add.
Friendly staff and clean room, enough parking spaces.
It was very clean breakfast was warm and everyone was very nice!
The hotel was met my expectations. The room was very clean.
I didn’t go & forgot to cancel & they still charged my ducking credit card . Like why charge my card if u didn’t even go to check n
Great location, friendly staff. Room clean, quieted.
Stinky rooms and mold growing in bathroom which could have been the reason for the smell.
I liked their breakfast area and food choices. The breakfast staff was nice and accommodating. They ran out of juice one morning and the lady was really friendly and refilled it right away. She also heard that the waffle in the waffle maker was beeping and put it on the plate and served it to the guest. I did NOT like the gentlemen that checked us in. His customer service was poor to say the least. It took him 40 minutes to get us checked in and we arrived at 11pm, so we were tired and traveling with our children. He said that his system wasnt matching with what showed on my end for the reservation? Very confusing. They also advertised that they have cribs and infant beds, which when we asked for on he said there was only ONE CRIB for the entire hotel and it was being used. We did not get our room cleaned, garbage taken out, beds were not made and towels were not replaced the entire stay. We had to ask for freah towels and fresh linens. Very disappointing. 1/2 star rating.
The hotel staff was friendly and very accommodating. There was a great variety of breakfast items to choose from. The room was clean and the hotel atmosphere was quiet. I'm looking forward to my next visit.
Located in Aldine, Wingate by Wyndham Houston Bush Intercontinental Airport IAH is 2.9 mi (4.6 km) from Houston Police Department Museum and within a 10-minute drive of Greenspoint Mall. This 60-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served on weekends from 6:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
All of Wingate by Wyndham Houston Bush Intercontinental Airport IAH's 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.
At Wingate by Wyndham Houston Bush Intercontinental Airport IAH, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
The manager and front desk where awesome when my flight got delayed, I will be back!
filthy bathtub, with old hair on soap dish and in drain. old used shaver cover in drain. red sauce splashed across night tabke. WAS FILTHY, DIRTY. no airport shuttle!! either to or from hotel. paid $40 additional in uber fees. horrid, sullen male and female front counter staff.
Chose the hotel as the lowest cost option with shuttle service to the airport. Equipment wasn’t well maintained, mattress was hard, and staff was a little dicey (sometimes very helpful and sometimes not at all). I was ok with all of that until checkout when I found out that the van for the airport shuttle was broken. They offered no support in calling a taxi. Very disappointing stay.
The hotels shuttle was broke down, so we paid $50 out of pocket for a lift to hotel and back to airport. Also, breakfast was disappointing.
The staff was really not friendly and many more.
This was an absolutely horrible experience. First we were picked up from the airport in a "free shuttle" which turned out to be a mini van, driven by a young man who was tailgating, and driving incredibly reckless. On our second night, we were awakened at 4am, by drunk teenagers screaming and banging on our door. We called to the front desk, and received no answer. The next morning when we made a complaint at the front desk, we were informed that staff was aware of the incident. When we asked to speak to management, we were informed that there was no management on premises during the weekend. We then asked why security wasn't present when there were several people making the same complaint, we were informed that the premises did not employee security, nor were there security cameras, despite the hotel advertising both. We were then informed by the young man, Angel, at the front desk that he "wasn't sure what we expected, since this isn't a four star hotel". Needless to say, we will be staying at different establishments in the future.
Dear Guest, Thank you so much for staying with us during your recent stay. I sincerely apologize for any inconvenience you may have faced during your stay. We value all of our guests feedback and aim to improve from them each and everyday. We hope to serve you again in the near future. Warmest,
Place needs some remodeling. Looks dark and dated. Other hotels were doing pre packed breakfast. Not them. Pillows are too small. Hallway had old trash and bedsheets thrown in there for at least half a day.
Your feedback is very important to us. We will address your concerns directly.
Stay was nice. No complaints. Thanks. Notjing more to add.
We appreciate your feedback. Thank You
Your feedback is important to us. We will address your concerns directly. Thank You
Dear Guest, Thank you so much for staying with us during your most recent trip. I am very sorry for any inconvenience you may have faced during your stay. We value all of our guests feedback and aim to improve from them each and everyday. We hope to make it up to you in the near future. Warmest,