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Sheraton Houston West Hotel

3.5 out of 5.0

Recent guest reviews

Everything too far and the shuttle doesn't work on. The weekends. Boring

It was to far out from anything fun. The shuttle is closed on the weekend. The rooms were small with no microwave or refrigerator . Only a place to stay if your there for business. Was clean and the food was good .

Horrible I did not like our stay. We were locked out of our room for ours.

This was a great hotel for a one night layover! It was in a central location for me, and the price was great for the service. I would definitely stay here again!

Driving up to the hotel put me at ease. It's outside appearance is neat and inviting. Entering the lobby, the décor is welcoming and made me feel like I made a good decision in selecting this hotel over others I considered. The room was just like it's pictured on the website. It was comfortable and spacious enough for the two of us. The only thing I didn't like is how the direction of the bathroom door opened. Other than that, I would definitely stay here again!

Really nice. Although short, but had wished I make it three or four days. Anyway, I find out time to make it again...... It was really nice....

I was locked out of my room after getting out of the pool for over thirty minutes. I was cold and my room key was replaced twice but still didn't work until there maintenance personnel came and replaced the lovk on the door.

Everything was fantastic, my only concern which is very small is room service hours end at 11pm which could b expanded a little bit

Great experience. .extremely clean environment Great experience. .extremely clean environment

Nice hotel. You need the key to move throughout the hotel. No microwave or frig, but there is expensive room service.

The only negative thing I have to about the hotel is that the wing I was at smelled like armpits. But that can be fixed. Other than that the room was lovely and the staff was great. I'd go back.

My husband grew up right down the road from the hotel so it was nice being close to that. It took us like 10 minutes to get to the gallaria from the hotel. The second we got to the hotel the service was amazing. when the front desk found out it was our honeymoon she gave us complimentary breakfast. loved the cleanliness and staff

Very nice hotel. Comfortable bed and bathroom exceptional.

We were in Houston in see the NCAA basketball games. We had a great time. We stayed in this area because it was close to family and major highways.

Not bad. Nice room, close to the Beltway, and that's about it.

We traveled to Houston for a family reunion and chose this hotel for its proximity to events and family members living in the area. This hotel is completely oriented to the business traveler. There are no interesting views from the rooms and nothing to do in the areas around the hote. The pool was totally horrible. It was tiny with no lounge chairs and not shielded from the parking lot. The fitness room was great. The hotel was quiet and the staff was very friendly. The hotel worked great for us & we would stay there again.

it was wonderful and it was a beautiful place to get good rest and do some work.it be nice if the 5th floor rooms could have refrigerators.

11191 Clay Rd Houston TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Northwest Houston, Sheraton Houston West Hotel is 1.2 mi (2 km) from Pine Crest Golf Club and within a 10-minute drive of Town and Country Village. This 3.5-star hotel welcomes guests with 158 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. The Galleria and Memorial Park are also within a 20-minute drive.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Sheraton Houston West Hotel's 158 air-conditioned rooms provide iPod docks, coffee makers, and free weekday newspapers. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Free bottled water, safes, and phones are also standard.


Property features

At Sheraton Houston West Hotel, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this family-friendly hotel include conference space, a business center, and coffee/tea in a common area.

Room options

Club Room, Business Lounge Access

Full 2 | King 1 | Sleeps 4

Deluxe Room

King 1 | Sleeps 2

Guest reviews for Sheraton Houston West Hotel

Couples (7) Business (4) Family (1) Friends (3) Other (2)
2

weekend trip

Couples

Everything too far and the shuttle doesn't work on. The weekends. Boring

By on Sep 12, 2014

1

last minute labor day vavation

Couples

It was to far out from anything fun. The shuttle is closed on the weekend. The rooms were small with no microwave or refrigerator . Only a place to stay if your there for business. Was clean and the food was good .

By on Sep 2, 2014

2

vacation

GetawayWithFriends

Horrible I did not like our stay. We were locked out of our room for ours.

By on Aug 30, 2014

4

secret treasure

Couples

This was a great hotel for a one night layover! It was in a central location for me, and the price was great for the service. I would definitely stay here again!

By on Aug 4, 2014

4

enjoyed my stay

Families

Driving up to the hotel put me at ease. It's outside appearance is neat and inviting. Entering the lobby, the décor is welcoming and made me feel like I made a good decision in selecting this hotel over others I considered. The room was just like it's pictured on the website. It was comfortable and spacious enough for the two of us. The only thing I didn't like is how the direction of the bathroom door opened. Other than that, I would definitely stay here again!

By on Jul 26, 2014

5

it was really a good experience to stay at your houston west location.

BusinessTravelers

Really nice. Although short, but had wished I make it three or four days. Anyway, I find out time to make it again...... It was really nice....

By on Jul 21, 2014

2

bad experience

GetawayWithFriends

I was locked out of my room after getting out of the pool for over thirty minutes. I was cold and my room key was replaced twice but still didn't work until there maintenance personnel came and replaced the lovk on the door.

By on Jul 21, 2014

4

room service hours

Singles

Everything was fantastic, my only concern which is very small is room service hours end at 11pm which could b expanded a little bit

By on Jul 20, 2014

5

excellent stay

BusinessTravelers

Great experience. .extremely clean environment Great experience. .extremely clean environment

By on May 27, 2013

4

the sheraton

GetawayWithFriends

Nice hotel. You need the key to move throughout the hotel. No microwave or frig, but there is expensive room service.

By on Apr 8, 2013