These staff are very friendly and the overall hotel is nice
Great time for a week stay loved the area and hotel
I was in a sprinter van , no parking available, would not fit thru garage... my fault should have asked it parking was available for larger vehicles
This hotel was a very pleasant surprise. It is in a quiet little area just a block or so off busy Richmond Ave. It was close to everything I needed to attend, and was marvelously comfortable, clean, attractive and quiet. I’d been traveling for over a week and this was by far my best night’s rest in the entire trip. It appears to be a very new property and everything was in tip-top shape, the staff was friendly and very proficient at their jobs. Breakfast was way above my expectations! I wish every hotel stay could be this pleasant.
The front desk looks horrible, when I asked for toothbrush and toothpaste, she said they run out of toothpaste and their toothbrush is very cheap. Very disappointed
I used to stay in that hotel but right now it’s under renovation. Paying 230 USD for a room having hot water issues in the bathroom and the tv area which looks non finished is a bit of a rip off
Great property everyone was very helpful. would definitely return
Reception lady wasnt able to help us , i am not sure about her name but she was joking with us 👇
I did not think a parking fee was appropriate. If I am renting a room at the Hilton a fee should not be an additional charge.
Room smelled when we checked in. Room size is too small and looks like everything was cramped in. Location next to men’s club makes it uncomfortable for families
The hotel has an odor that is very apparent, especially in the guest rooms of old pee. I tried 3 different rooms before settling. I bought Lysol and air freshners to get through our stay. Washing all my clothes and luggage to get the room odor out! The hotel staff was nice and supportive. The parking fee, too high.
I was there over the holiday weekend and my stay was excellent. The staff was great and hotel room was clean.
Just ok for me and my family, I was surprised the the very good reviews.
Why did they have to charge me 16 dollars for breakfast when others were having it for free. Maybe it's their deal with Orbits or because I eat too much. Didn't like being the odd one out.
One block away from the Galleria (Hidalgo St entrance). Large garage. Better to prepay parking and breakfast, as paying in site is way more expensive.
What was on orbitz was not up to date according to the staff, rollaway bed weren't available like it said on the web because of fire hazard. Now orbitz price was same as other website.
The mall is only a few blocks away of the mall, restaurants and is easy to get there.
The parking lot is part of the hotel but this is not included on the room cost so we need to pay extra for this, is not a lot of money but this is the kind of things that need to be part of the hotel. Is really close from the Gallery mall.
Located in The Galleria, Hilton Garden Inn Houston/Galleria Area is within a 15-minute drive of popular attractions such as NRG Park and NRG Stadium. This 3-star hotel welcomes guests with 182 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee on weekdays from 6 AM to 7 AM and on weekends from 10 AM to 11 AM.
All 182 rooms feature iPod docks, microwaves, and refrigerators. Guests can expect 37-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.
Guests of Hilton Garden Inn Houston/Galleria Area have access to an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 20 per night, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
These staff are very friendly and the overall hotel is nice
Great time for a week stay loved the area and hotel
Thank you for choosing Hilton Garden Inn Houston Galleria
thank you for staying at Hilton garden inn and for the score.
thank you for your response
I was in a sprinter van , no parking available, would not fit thru garage... my fault should have asked it parking was available for larger vehicles
This hotel was a very pleasant surprise. It is in a quiet little area just a block or so off busy Richmond Ave. It was close to everything I needed to attend, and was marvelously comfortable, clean, attractive and quiet. I’d been traveling for over a week and this was by far my best night’s rest in the entire trip. It appears to be a very new property and everything was in tip-top shape, the staff was friendly and very proficient at their jobs. Breakfast was way above my expectations! I wish every hotel stay could be this pleasant.
We are glad that the hotel meet your expectations. we are happy to hear that. we do our best to insure all guest have a great stay. Thank you for noticing our new look, the hotel is about 15 years old and we just finished renovating the hotel.
The front desk looks horrible, when I asked for toothbrush and toothpaste, she said they run out of toothpaste and their toothbrush is very cheap. Very disappointed
thank you for the feedback. during the time you stayed we were undergoing construction and we did not look our best. there should not be a time when we run out of amenities like that and we will correct that for future guest.
I used to stay in that hotel but right now it’s under renovation. Paying 230 USD for a room having hot water issues in the bathroom and the tv area which looks non finished is a bit of a rip off
Thank you for bringing this to our attention. We will investigate this and rectify the situation. Please accept our apology for this spoiling your stay. We hope you will allow us to make it up to you in the future. Very Respectfully, Schwanna
Great property everyone was very helpful. would definitely return
It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We hope that you will return soon. We wish you the very best! Schwanna
Reception lady wasnt able to help us , i am not sure about her name but she was joking with us 👇
Thank you for your feedback. We will be addressing your concerns.
Thank you so much and we thank you for staying at Hilton Garden Inn Houston Galleria