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Russ Hill Hotel

3.0 star property
Mediterranean hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Russ Hill Hotel

Lounge
Garden
Bar (on property)
View from property
Lounge

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly

Explore the area

View in a map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Place, Gatwick Aviation Museum
    ‪4 min drive‬
  • Place, Manor Royal Business Park
    ‪10 min drive‬
  • Place, K2 Crawley Leisure Center
    ‪13 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪10 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room

  • 79 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Twin Room

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • 228 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

City Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 228 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Horley

Located 3 mi (4.8 km) from Manor Royal Business Park, Russ Hill Hotel is within a 15-minute drive of other popular attractions like Tilgate Park. This 190-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Gatwick Aviation Museum - 4 min drive - 2.1 miles
  • Manor Royal Business Park - 10 min drive - 5.6 miles
  • K2 Crawley Leisure Center - 13 min drive - 7.3 miles
  • Tilgate Park - 13 min drive - 7.5 miles
  • Hawth Theatre - 14 min drive - 6.7 miles

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪West Green Fish Bar - ‬10 min drive
  • ‪Costa Coffee - ‬9 min drive
  • ‪The Plough Inn - ‬8 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Surrey Oaks - ‬7 min drive

About this property

Russ Hill Hotel

Mediterranean hotel with a 24-hour front desk and a coffee shop
Russ Hill Hotel features free WiFi in public areas and a garden. Self parking is available for GBP 5 per day. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a TV in a common area and a water dispenser.
Guests can expect free WiFi and 42-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and desks are also standard. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet (varies based on length of stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

Are free cancellation options available at Russ Hill Hotel?

Russ Hill Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see near Russ Hill Hotel?

This hotel is located in Horley, close to Crawley Town Hall, County Mall Shopping Centre, and Hawth Theatre. You'll also find Gatwick Aviation Museum and Ifield Golf Club within a short drive.

Is parking available on site at Russ Hill Hotel?

Yes, uncovered parking is offered for GBP 5 per day.

Does Russ Hill Hotel include a casino on the premises?

No, Russ Hill Hotel doesn't have a casino.

Will I find an indoor pool at Russ Hill Hotel?

No, there is no indoor pool at this hotel.

Is Russ Hill Hotel a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and a garden at this hotel.

Are there hot tubs at Russ Hill Hotel?

No, there isn't a spa tub at this hotel.

Does Russ Hill Hotel have a restaurant with a breakfast menu?

Yes, Russ Hill Hotel serves an English breakfast for a surcharge each morning at Ruspers Restaurant.

Will Russ Hill Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Russ Hill Hotel for a fee of GBP 10 per pet, per day.

Does Russ Hill Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Russ Hill Hotel?

The closest major airport to Russ Hill Hotel is Gatwick Airport (LGW), which is 10.4 mi away (17 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 24.1 mi away.

Are there rooms with balconies at Russ Hill Hotel?

No, at Russ Hill Hotel, there aren't any guestrooms that list a balcony.

Russ Hill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 130 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 268 out of 1005 reviews
Rating 4 - Poor. 191 out of 1005 reviews
Rating 2 - Terrible. 185 out of 1005 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Jul 2025

8/10 Good

Gerry

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great stay

Great stay however the fire alarm went off at 5am on Saturday scaring my kids and there was no clear Fire Marshall telling us what was going on. I had to go into reception to find out
Stayed 2 nights in Jun 2025

2/10 Terrible

Helen

Liked: Cleanliness
Disliked: Property conditions & facilities
Be careful as the transfer to the airport is not free , you have to make your own way and it cost £25-30 each way!
Stayed 1 night in May 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall ok to good

Check in was a little long. Service from barman and restaurant staff was good. Fast fresh food, nicely cooked. I did notice a tray with glasses and rubbish left in the corridor for over a day
Stayed 2 nights in Jun 2025

6/10 Okay

Chloe

Liked: Staff & service
Disliked: Property conditions & facilities
Very basic accommodation in a building that could use some investment but it’s clean, the staff are friendly and helpful and it was exactly what I needed it to be in terms of convenience for the airport. If you’re staying more than one night, you need to be ok with plane noise.
Stayed 1 night in Jun 2025

2/10 Terrible

James

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Babatunde

Disliked: Amenities
The bed wa rather small to be called a double bed as advertised. The bathroom space is too confined.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient to airport and taxi recommendation
Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Traveled with partner
Worst night sleep ever, bed was terrible, hardly slept
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to return 😊
Stayed 1 night in Jun 2025

10/10 Excellent

Kudzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing good reception
Stayed 1 night in Jun 2025

8/10 Good

Chris

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Pros. Plenty of free parking, clean, restaurant and bar, friendly staff. Cons. Plane noise, room with coach parked immediately outside of room window.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Brilliant all round experience. Hazel on reception was an absolute legend!!
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!!

Amazing experience in every capacity.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
A very nice hotel. However, the dog area seems to be fenced off and located in a sort of garden area. You sleep in a sort of garden hut, where the outside light shines into the room all night, and the bed was extremely uncomfortable; every single spring poked into your body. But it was very clean. An absolute plus, and quiet. Nice restaurant But too expensive for that.
Stayed 1 night in May 2025

6/10 Okay

Jeet

Disliked: Property conditions & facilities
Overall the average stuff
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, room comfort

Basic but OK

Basic room at basic price. No beside cabinet even though plenty of room and no mirror in bedroom. Bed was comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Imanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put in a room with no window. Was extremely small and stifling. You get what you pay for. Breakfast very disappointing with unbearable loud music playing early in the morning .
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs new mattresses had very little sleep as very hard mattress we had dinner in bar area that wasn’t very good either was frozen food to microwave to plate staff are lovely though.
Stayed 1 night in Apr 2025

8/10 Good

Soraya

Traveled with family
Liked: Staff & service
Easy to check in and out.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025