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Hazelwick

3.0 star property
Hotel in Horley with a full-service spa and a restaurant

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Photo gallery for Hazelwick

Front of property
Garden
Spa
Children's play area - outdoor
In-room safe, desk, iron/ironing board, free WiFi

Reviews

4.4 out of 10

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Hazelwick, Oldfield Rd, Horley, Horley, England, RH6 7EP
  • Place, Archway Theatre
    ‪15 min walk‬
  • Place, Manor Royal Business Park
    ‪4 min drive‬
  • Place, K2 Crawley Leisure Center
    ‪13 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪3 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family of 6 Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Family of 6 Room

  • 120 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Family of 8 Cottage

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Family of 8 Cottage

  • 120 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Family of 4)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Family of 4)

  • 119 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Family of 5)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Family of 5)

  • 119 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Family of 4)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Family of 4)

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Horley

Located within a mile (2 km) of Archway Theatre, Hazelwick is within 3 miles (5 km) of TeamSport Karting Crawley. This 9-room, 3-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Archway Theatre - 15 min walk - 0.8 miles
  • Manor Royal Business Park - 4 min drive - 2.3 miles
  • Tilgate Park - 10 min drive - 9.3 miles
  • K2 Crawley Leisure Center - 13 min drive - 6.4 miles

Getting around

  • Horley Station - 16 min walk
  • Gatwick Airport (LGW) - 6 min drive

Restaurants

  • ‪The Red Lion (Wetherspoon) - ‬6 min drive
  • ‪Shake Shack - ‬6 min drive
  • ‪Pure - ‬5 min drive
  • ‪Sonoma - Gatwick North - ‬6 min drive
  • ‪The Jack Fairman - ‬14 min walk

About this property

Hazelwick

Hotel in Horley with a full-service spa and a restaurant
Guests of Hazelwick enjoy features like a full-service spa, free WiFi in public areas, and a business center. Self parking is offered for GBP 5 per day. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a terrace, laundry facilities, and a picnic area.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Safes, ironing boards, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

Indoor pool
Europa Gatwick Hotel & Spa
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
6.0 out of 10, 1,000 reviews
$55 nightly
The price is $66
Jan 19 - Jan 20
Total with taxes and fees
Europa Gatwick Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What is there to do within easy reach of Hazelwick?

This hotel is located in Horley within a short 15-minute walk of Archway Theatre. You'll also find Gatwick Aviation Museum and TeamSport Karting Crawley within a short drive.

Will I be able to park at Hazelwick?

Yes, parking is offered for GBP 5 per day.

Is a spa located at Hazelwick?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hazelwick have a casino at the property?

No, Hazelwick doesn't have a casino.

Is there an indoor pool at Hazelwick?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hazelwick?

Couples will appreciate amenities like a restaurant, a full-service spa, and a terrace at this hotel.

Does Hazelwick have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hazelwick feature a restaurant that includes a breakfast menu?

No, Hazelwick doesn't have a restaurant that serves breakfast.

Does Hazelwick allow pets to stay free of charge?

Yes, pets stay free at Hazelwick and the property also provides food and water bowls for pets.

Does Hazelwick have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hazelwick?

The closest major airport to Hazelwick is Gatwick Airport (LGW), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 24.1 mi away.

Can I book a room with a balcony at Hazelwick?

No, there aren't any guestrooms with balconies at Hazelwick.

Hazelwick Reviews

Reviews

4.4
Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 0 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 4 out of 20 reviews
Rating 2 - Terrible. 10 out of 20 reviews

4.6/10

Cleanliness

4.6/10

Staff & service

2.6/10

Amenities

4.2/10

Property conditions & facilities

Reviews

4/10 Poor

Cristina

Disliked: Amenities
Tried to Call and no one answered
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay. Thank you.
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible accommodation

This place is advertised as a hotel, but is just a big house with no one there to help. We arrived at 9.30 at night as you had to be there before 10pm as it stated attended for check in until then. We arrived in an Uber and rang the bell and knocked on the door with no answer. We rried to call the number provided which wasnt answered and the website was out of service. Eventually, a poor young girl frightened answered the door, I asked her if she worked there and she said she was a guest who arrived an hour ago and the same as us she couldn't get in. After several attempts someone answered her call and gave her a code to get in with the instructions to choose a room. We did the same and chose a room ( I dont know what happened to someone checking your photo id details that you were requsted to present....to who?) , once we got to our room with dirty sheets on one bed and no towels, we locked the door to try and get som sleep only to be woken up around midnight by people on the driveway and then in the house, this was a very frightening situation and I felt very sorry for the young girl on her own. The people were loud for around an hour before finally quietining down but we were scared and could not sleep, then around 02.30, another loud group of people showed up which I found very odd as we couldnt get in and you could only check in before 10pm. We got up around 07.00 and left and the young girl had already gone. This place should be removed from your accommodation pool and
Stayed 1 night in Aug 2025

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 2 dohs that live on the property. My sister is allergic to dogs. The dog wouldn't stop barking! We had to leave and get a hotel! There was dirty dishes in our room. One of the beds was sofa bed and it was bent in the middle. I have pictures and a video of the dog barking!
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lorsque nous sommes arrivés personne sur place, aucune clé de disponible lorsque la personne est venue donc notre porte a été débarrée toute la nuit de plus le matelas, nous ressenti les ressorts il y avait des cheveux des poils il y avait même des canettes sous le lit vide de la poussière, les rouleaux de minou dans les coins Les draps étaient à sécher dehors
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend!!!

Drunk owner came out to us after being told she had ‘went to bed ‘ before check in time smelling of booze . We was then shown to our room that was already full , i assume no bed changes was made …. Supposedly pet friendly ( look at the stairs ) . We found a screw on the floor and cupboards full with various bits and pieces . Wouldn’t ever recommend this place !!
Stayed 1 night in Jul 2025

2/10 Terrible

Benhur

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Hotel Management I am writing to express my deep dissatisfaction with a recent experience I had following a hotel booking made at approximately 10pm. After booking, we took a taxi to the hotel, which took around 30 to 40 minutes. Upon arrival, the building was completely dark and the front door was locked. We knocked, and eventually a woman opened the door, but she seemed unaware of our reservation and refused to allow us into the room. She asked me to call someone for assistance, but no one answered the phone despite several attempts. As a result, we were left stranded outside late at night. Fortunately, there was another hotel just across the street, which kindly accommodated us. Otherwise, we would have had nowhere to stay. I attempted to contact customer support through the website, and although they did reach out to the hotel, the hotel refused to provide a refund. I am extremely disappointed by how this situation was handled. Not only were we denied access to a room we had paid for, but the refusal to refund the booking adds further frustration. Had there not been another hotel nearby, or had I not had the means to pay for an alternative, the situation could have been even worse. I kindly request that this matter be reviewed and that a full refund be issued as soon as possible. Sincerely,
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Stayed 1 night in Jul 2025

6/10 Okay

Hayley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities

Bizarre experience

A stay at the Hazelwick left us bemused and as if we’d spent a night in a parallel reality. I’m fine with quirky places but this was on another level. There were some good points- our room was more of a cottage with two bedrooms, two bathrooms and a kitchen. The location was good for Gatwick airport and we received a friendly welcome. However, when we arrived, the owner didn’t answer the door and another guest had been waiting there for over half an hour despite it being 40 minutes after check in. We eventually raised the owner on the phone and she’d been inside all along! We got the distinct impression she hadn’t been expecting us! We were then ushered into the garden while she rushed to make up a room for us. She never asked our names. We could’ve been anyone!! In the garden were two dogs which jumped up at us constantly having bolted down the road resulting in another guest having to run after them! My biggest concern was that the garden was full of dog muck (eughh) which the dogs were treading in and then putting their paws all over us. As we were shown our room 30 minutes later, the dogs came in too but worse still, the door had a dog flap so it was very difficult to keep them out. The room itself was ok, a bit shabby in places- think hippy vibe. One shower wasn’t working, but the other did. We left feeling that the owner is struggling a little with the running of the guesthouse and not quite in control. It’s in serious need of some refurbishment too.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Salima

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
TV not working, toilet blocked, jacuzzi not working.
Toilet blocked for the full duration and didn’t even move us to another room instead made us share the house toilet not what we paid for
Tv not working and neither was the jacuzzi
Stayed 2 nights in Jul 2025

2/10 Terrible

Christos

Disliked: Amenities
I am not sure if this means anything, but I will have to say anyway. I know they have a policy of checking in at 10:00 pm, but they do not take into consideration that people who travel by plane might have flight delays. So, I had a flight delay and I arrived at the hotel after 10:00 pm. There was no sign, no lights to see if anyone one could helped. I left with luggage in the middle of the night to find another hotel. First, I think that I should be reimbursed, and second, I think that it a bad practice for the hotel not to have an emergency mechanism in case of emergency. That experience was traumatic for me. And I will give very negative reviews
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

Our stay went smoothly. The room was adorable and the shared bathroom was spacious and clean with a separate shower and bathtub option. There were places to eat and a grocery store within walking distance.
The view from the road.
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Pierre

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Les draps étais sale avec des poils et des kleenex sous le lit, pas personnel pour nous recevoir, attendus demi heure Ce sont des clients, qui nous ont répondus. Expedia devrais bannir cette hôtel de sa liste.
Stayed 2 nights in Sep 2025

2/10 Terrible

Mikael

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Möttes av en värdinna i bikini !!!! . Urusla sängar. Nyckel saknades till ett av våra 2 rum. Stökigt på bakgården. Hundbajs på gräsmattan. Smutsigt på rummen.
Stayed 1 night in Jul 2025