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Best Western Gatwick Skylane Hotel

3.0 star property

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Photo gallery for Best Western Gatwick Skylane Hotel

A hotel room with three beds, each with a brown bedspread and white linens. There are two wall-mounted lights and a framed picture above the beds.
Reception
Property entrance
A reception area with a wooden reception desk, a black leather sofa, and a tiled floor.
Breakfast, lunch, dinner and brunch served

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
34 Bonehurst Road, Horley, England, RH6 8QF
  • Place, Archway Theatre
    ‪3 min drive‬
  • Place, Horley Leisure Centre
    ‪9 min drive‬
  • Place, Horley Anderson Leisure Centre
    ‪9 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪65 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

A modern bathroom with a bathtub, a sink, a mirror, and a shower.

Standard Room, Multiple Beds, Non Smoking

  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk with a laptop, a chair, and a TV.

Standard Room, Multiple Beds, Non Smoking

  • 150 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two pillows, a chair, a nightstand, a wall clock, and a framed picture on the wall.

Standard Room, 1 Double Bed, Non Smoking

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Two beds with blue bedding, a wooden headboard, a clock, a phone, and a framed picture on the wall.

Standard Room, 2 Twin Beds, Non Smoking

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Horley

Best Western Gatwick Skylane Hotel places you within a 15-minute drive of popular attractions such as Manor Royal Business Park and County Mall Shopping Centre. This 3-star hotel has 73 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Archway Theatre - 3 min drive - 1.5 miles
  • Horley Leisure Centre - 9 min drive - 1.7 miles
  • Horley Anderson Leisure Centre - 9 min drive - 1.7 miles
  • Surrey Hills - 13 min drive - 8.7 miles
  • Lingfield Park Racecourse and Golf Club - 22 min drive - 12.2 miles

Getting around

  • Horley Station - 3 min drive
  • Gatwick Airport (LGW) - 11 min drive

Restaurants

  • ‪Kings Head Horley - ‬17 min walk
  • ‪Halt & Pull - ‬7 min walk
  • ‪The Farmhouse - ‬13 min walk
  • ‪Khushboo - ‬18 min walk
  • ‪Costa Coffee - ‬3 min drive

About this property

Best Western Gatwick Skylane Hotel

Guests of Best Western Gatwick Skylane Hotel enjoy access to free WiFi in public areas, conference space, and a business center. There's free parking, and an airport shuttle during limited hours for GBP 3 per person one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, wedding services, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free self parking on site
  • Extended parking on site (GBP 8 per day)
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 8.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Watershed Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 8.50 per person
  • Airport shuttle fee: GBP 3 per person (one-way)
  • Airport shuttle fee per child: GBP 3 (one-way)
  • Extended parking fee: GBP 8.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Days Gatwick
Days Gatwick Hotel
Days Hotel Gatwick
Gatwick Days Hotel
Hotel Days Gatwick
Best Western Gatwick Skylane Hotel Horley
Best Western Gatwick Skylane Hotel
Best Western Gatwick Skylane Horley
Best Western Gatwick Skylane
Gatwick Skylane Hotel Horley
Best Western Gatwick Skylane Hotel Hotel
Best Western Gatwick Skylane Hotel Horley
Best Western Gatwick Skylane Hotel Hotel Horley

Frequently asked questions

What's there to see near Best Western Gatwick Skylane Hotel?

This hotel is located in Horley, close to Gatwick Aviation Museum, County Mall Shopping Centre, and Hawth Theatre. You'll also find Archway Theatre and Horley Leisure Centre within a short drive.

Will I be able to park at Best Western Gatwick Skylane Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for GBP 8 per day.

Does Best Western Gatwick Skylane Hotel feature a casino?

No, Best Western Gatwick Skylane Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Gatwick Skylane Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Gatwick Skylane Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Does Best Western Gatwick Skylane Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Gatwick Skylane Hotel have a restaurant that serves breakfast?

Yes, Best Western Gatwick Skylane Hotel serves an English breakfast for a surcharge each morning at Watershed Restaurant.

Will Best Western Gatwick Skylane Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Gatwick Skylane Hotel though service animals are welcome.

Does Best Western Gatwick Skylane Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Gatwick Skylane Hotel?

The closest major airport to Best Western Gatwick Skylane Hotel is Gatwick Airport (LGW), which is 4.7 mi away (11 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 23.2 mi away.

Can I book a room with a balcony at Best Western Gatwick Skylane Hotel?

No, there aren't any guestrooms with balconies at Best Western Gatwick Skylane Hotel.

Does Best Western Gatwick Skylane Hotel host weddings?

Take advantage of the wedding venue at Best Western Gatwick Skylane Hotel if you plan to say "I do" during your trip.

Best Western Gatwick Skylane Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 148 out of 862 reviews
Rating 8 - Good. 353 out of 862 reviews
Rating 6 - Okay. 197 out of 862 reviews
Rating 4 - Poor. 108 out of 862 reviews
Rating 2 - Terrible. 56 out of 862 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Jennifer

Disliked: Amenities
When we arrived the hotel was closed and we had to find somewhere else!
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
We arrived late and had to move rooms because of a dozen large bugs in one of the beds. The second room appeared to be fine. We checked the double bed for my 6ft 16 year old and I relaxed by having a bath. By the time I was out of the bath, he was asleep and I discovered different small bed bugs / flee like animals. By this time it was too late to move again, my son asleep and I was exhausted after driving with an early flight next day. Next morning no one was there to talk to. Terrible, didn’t sleep
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service
Beddings had stains and there were insects in bathroom
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Mrs L

Liked: Cleanliness, staff & service, room comfort

Great for an overnight stop

Room was basic but clean. Bed was really comfortable, pillows were especially comfy. Shower was great, towels pure white. TV was digital so lots to choose from.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Kevin

Liked: Cleanliness, room comfort

Run down hotel

Due to Covid there was no restaurant or even breakfast services. Hotel seemed run down
Stayed 1 night in Jun 2021
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, although only experienced room and reception as bar/restaurant was closed due to Covid restrictions I'm assuming. Evening meal was room service only, but was delicious and well presented. Breakfast however was delivered the night before in a small carrier bag, consisting of a yoghurt, 2 x chocolate muffins, an apple and a Capri Sun (but no fridge to put any of it in).
Stayed 1 night in May 2021
Verified

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience,staff friendly and value for money.
Stayed 1 night in Apr 2021
Verified

4/10 Poor

Roger

Disliked: Staff & service

2 night stay near Gatwick Airport

Initial impression was of a very dilapidated hotel. The car park surface was badly broken up in many places. The atmosphere felt dreary, mainly due to the fact there only seemed to be 1 or 2 guests. Reception was unmanned except for arrival, a telephone number was shown on reception for emergencies. No instructions available to switch on bathroom towel tail heater. Shower was like standing under a waterfall, it had a very poor shower head. No hot breakfast available. This may have been a better place prior to Covid when there would have been more guests
Stayed 2 nights in Apr 2021
Verified

4/10 Poor

GARY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skylane hotel.

Very basic rooms with no upto date conveniences. looks very tired and in need of updating throughout.
Stayed 2 nights in Mar 2021
Verified

2/10 Terrible

hollie

Disliked: Staff & service, property conditions & facilities, room comfort

Will not be staying again!

Confusion over what date it was at check-in, thinking we booked for the day after but we didn't. Room is very basic, one flat pillow each, aircon is locked on and very very noisey. Can hear everything others get up to in their bathroom, including whatever they are doing in the loo! Water pipes going over or around the room very loud and make a vibrating noise everytime someone uses water in another room. Left as soon as we woke up after an uncomfortable night on a very hard matress. Whole place needs a fresh update and need for more covid measures other than a bottle of hand gel at reception.
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

Oscar

Disliked: Property conditions & facilities, room comfort
Room smelled bad was very noisy shower was cold, did not sleep here I left and went to the premier inn 2 minutes down the road cheaper and much nicer!
Stayed 2 nights in Sep 2020
Verified

4/10 Poor

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Weird

At check in I got told if I wouldn’t mind being put in a room without a tv which obviously isn’t an option. Then got told they have no double rooms available even tho that’s the type of room I booked so ended up in a triple room with three single beds. Also I choose the option to add breakfast for £8 which turned out to be a grab and go breakfast, for £8 I don’t think so!!!
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Iain

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

unimpressed

Having unpacked, I then had to change rooms as there was no TV remote - also no hot water in the shower - not very impressed
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Ollie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air con in two different rooms Shower terrible Sink was about to come off the wall No one in any uniform Would not recommend at all
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Marie

Disliked: Cleanliness, staff & service

Not a good experience

Said the price included breakfast but when we arrived was told it would only be a cold breakfast. The manager on Friday night did not supplies any thing and rang at 8am in the morning to see if we wanted anything ... we declined because the night before we stayed under my partner name Johnson and when we got back to the hotel at 10pm that night was 2 white plastic bags on the door handle ..inside was a yogurts one each apples and a carton of juice in cherry and a peice of cake..the apples were soft and two of us both dont like cherry flavoured..there was no spoon to eat the yogurt included.. i had no milk carton for a hot drink in my room so had to go to the garage to get milk to have a drink and only paper cups. I gave the items back (breakfast) to the manager in the morning said the item were warm and had no spoon to eat the yogurt anyway.. he offered to give a spoon i i declined because i like my yogurts cold from the fridge not left over night in my room. I was very disappointed the room was ok.. but the hallways were dirty and the large mirror in the hallway was so dusty and the carpets and smelled .. no change of towels or bed making service in fact no service at all .
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities

Very poor cleanliness and service

Supposed to include a cooked breakfast, when we checked in the receptionist said the restaurant was closed and said he would leave a cold option outside our room, when we got back to the hotel after our night out we found two small bags hanging from the room door handle, in the bag was a yogurt with no spoon and no way of keeping chilled until the morning, there was some cake an apple and a small carton of drink, I don't eat cake for breakfast! Also while out on our night out I got a phone call around 10:00pm asking what time we would be back as the main door may be locked!! This is supposed to be an Airport Hotel! The room itself had hairs everywhere from a previous occupant, clearly there Covid-19 cleaning measures are way below standard, I advise caution for any future guests
Stayed 1 night in Jul 2020
Verified

8/10 Good

Abby

Disliked: Property conditions & facilities
The hotel staff even after we had told them we were aware of checkout time and had put a sign on the door. Continued to knock multiple times and this was until 9 am. Check out time wasn’t until 11am, 2 hours away.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
poor WiFi (you won't be able to get any work done if you're dependent on the WiFi), incorrect room booking, pointless shower... bathroom smells of overflowing sweage. customer service not a strength... so poor I've lost the will to try engaging in any more discussions... had a future stay booked and as I checked in manager was on the phone to another guest examining there was no issue with the WiFi (more on that later). ive been up since 5am, spent most of the day rolling in mud.... all I wanted was to freshen up and get some sleep. checked in, got to my room, headed straight for the bathroom... took ages for hot water to kick in. freshened up, about to jump onto the bed (the mattress felt like it had seen better days) and realised there were two single beds.... I had booked a room with a double. notified the manager of the issue.... he said I'd already used the room so couldn't do anything. After a bit of a discussion said he'd look into what he can do. called me up later and told me that no one was around now to make up a room for me so he couldn't switch me over. I looked online... 6 rooms with a double bed still available for booking. made a trip back down to reception... a new gentleman was starting his shift... gave me a different, more transparent reason "you've used the room, no staff about to redo the room you're in, if we move you now we've effectively lost a room
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Tom

Disliked: Staff & service, amenities
Staff are NOT helpful. Property is basic. Poor service.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Abi and Delores good, the rest is strange.

The only good members of staff are Abi and Delores in the restaurant. Check in staff said 'Hello' and 'this is your room number', that was it. No other information on breakfast, dinner times or check out times or anything else that might be worth knowing. The key cards never work in the rooms so get them reprogrammed before you bother to walk upstairs (just to walk back downstairs to reception!). Strangely the manager knew my room number even though the only person to tell me was the lady on check in. I didn't trust him after he tried to tell me that he reprogrammed my key on a day that I wasn't even there! Don't expect anything special for the restaurant food, and be patient with the kitchen. But Abi and Delores in the restaurant make up for that! The beds are comfortable enough. The kettle in the room fits in the sink but you have to manoeuvre it around a weird angle to get it out (at which point the water pours out!) So it's a painful task of using the tiny water glasses to fill it up.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very quiet, good parking. Very nice staff
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
No heating in the room at all Slept all night fully clothed. Control broken .Offered another inferior room which was not suitable On checkout reported
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

MYUNGJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
프론트직원들이 아주 친절했습니다. 시설도 깔끔하고 가격대비 만족합니다.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

It was adequate-good price for single overnight stay with free parking which was great! The double bed was too small and the bath tub rather narrow with the grab rail on the wall making the space even narrower when using the overhead shower! The coffee was TERRIBLE- unbranded- which was disappointing,
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smaller than we had expected but overall everything was good.
Stayed 1 night in Jan 2020