Our usual hotel. Could use a little updating but still wonderful stay.
The place on Waikiki
Lovely property; rooms are a bit outdated but clean.
Rolled out the red carpet
Room service, property location was excellent.
Very nice location !!
Great place to stay. In the middle of everything and right on the beach. Recommended.
The staff here are amazing, from valet, concierge to house keeping and pool towels. Super friendly, helpful and goes through steps to explain your perks of staying there. We’d gladly come back and can’t wait to bring the whole family!!!
Live music ambience was a great experience, distance to beach very convenient. one thing we found very inconvenient was the access to elevator not able to use it the very last minutes of your staying trying to leave with all your luggage and blocking the access to it because your staying time just expired a minute ago
Great place to stay
Overall, we had a pleasant stay at the Outrigger Waikiki Beach. The ambiance of the resort was great, and we enjoyed spending time on the clean and beautiful beach area. The pool was also a highlight of our stay, and we found the pool staff and cleaners to be friendly and welcoming. However, our experience with the front desk staff upon arrival was disappointing. We informed them that we were part of the VIP platinum program, as instructed by Orbitz, in hopes of securing an upgrade as stated in the disclosures. Unfortunately, we were informed that we already had a good room and would not be upgraded. Furthermore, when we inquired about late check-out, the front desk staff initially informed us that we could check out at 3 pm and asked us to call the day prior to confirm. However, when we called, the person who answered the phone was rude and informed us that late check-out was only available until 1 pm, with a fee of $25 per hour for any additional time. When we explained that we had been told 3 pm the previously, the staff member was unhelpful and it took some effort to eventually speak to the person we had originally spoken with. Finally, when we were transferred to a room to accommodate our late check-out, we were disappointed to find that the balcony had not been properly cleaned as we discovered an old t-shirt, and the room had a strong smell of urine. Additionally, our original room had a leaking roof, which resulted in my daughter slipping and falling.
Great stay. Cannot complain about anything.
Located in Waikiki, OUTRIGGER Waikiki Beach Resort is adjacent to International Market Place and within a 10-minute walk of other popular attractions like Royal Hawaiian Center. This 524-room resort welcomes guests with 2 restaurants and conveniences like a full-service spa and an outdoor pool. Centrally located in Honolulu, the resort is connected to a shopping center and also a short walk from Waikiki Beach Walk and Honolulu Zoo.
Enjoy dining at the resort's 2 onsite restaurants: Duke's Waikiki Restaurant specializes in local cuisine and serves breakfast, lunch, and dinner; Hula Grill Waikiki offers relaxing ocean views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
27-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Furnished lanais, refrigerators, and coffee makers are also available. Housekeeping is available on request.
OUTRIGGER Waikiki Beach Resort features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 50 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach resort include free WiFi in public areas, conference space, and a computer station.
Our usual hotel. Could use a little updating but still wonderful stay.
The place on Waikiki
Aloha Stephen,Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
Lovely property; rooms are a bit outdated but clean.
Aloha Dr. Diane, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
Aloha Gail,Thank you so much for the fabulous rating. We appreciate your business and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services
Aloha Tracy, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
Rolled out the red carpet
Aloha Kelly, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
Aloha Kay, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
Aloha Margaret, Thank you for providing the OUTRIGGER Waikiki Beach Resort a great 4 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
Room service, property location was excellent.
Aloha Chadrakala, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
Aloha Suada,Thank you for your fabulous 5-star rating. We appreciate you and hope you had a wonderful time. We look forward to your return.Mahalo Nui,So'o TanaArea Director of Front Services
Aloha Trevor, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor