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Recent guest reviews

We arrived to the hotel early, that being said we were told to wait and had to ask for our bags to be held. After being awake and traveling for 12 hours we didn’t want to do much just wanted our room. We went to hula grill for lunch and to the beach for a bit. Came back our room was still not ready. At this point it was only an hour early. In the next 30 minutes we saw at least 5 people get rooms and checked in and random recommendations no problem. No recommendations no nicities no us. The front end staff was not nice to us. The rest of the staff from the bell hops, to the valet and towel people were great. The view from our room was as expected and amazing. The room could have used a dusting before we checked in. But didn’t have an issue with bed comfort so that was great. The coffee was terrible, an extremely old tiny coffee pot, had to get coffee everyday. The açaí bowls from the place in the lobby were amazing.

Great property. Slightly rundown. I did not like the older gentleman who checked us in and gave us a musty room that we had to switch out of.

I love that it’s in the center of the strip and it’s right on the beach. But the decor, carpet and sofa need to be updated. It’s very old disappointing decor for and upscale resort.

I loved my stay. Plenty to do and within walking distance.

Extra fees for umbrellas and lounge chairs.

?

Loved the hotel! The staff were fantastic! Location was perfect! The only downside we’re the elevators. I understand why they are that way, but it’s still a pain in the #&$! Be prepared to wait.

Every was great, only the time of things were not open longer, but very understandable because of the situation of covid. other than that wonderful thank you.

Pool area was limited due to receptions. We were rushed to leave the pool area around 4:30 pm, when pool closes at 7:00 pm. Staff is not friendly nor polite (not as they used to be) We couldn’t make a single reservation to have a dinner. Everything was booked! We had to wait for 2-3 hours with kids to have a breakfast buffet. Very disappointed

The food with the breakfast included option was very bad. Cold eggs, soggy hash browns. The hotel is showing it's age. Time to remodel. The restaurants were sometimes good, sometimes not, even for the same dishes.

Beach resort

Do not stay at the Outrigger. They placed us in a room right next to the cleaning and maintenance room and we were unable to get sleep because they were going in and out of the doors all night to get cleaning equipment. Our room was dirty. At one point I was on the balcony and dirty water came pouring down on me from the balcony above I don’t know if it was the guests above emptying the cooler or if it was cleaning people but I called the front desk and they never followed up on it. On the last day of our stay there was some sort of false alarm that kept going off in the room at 4 AM 5 AM and 6 AM the day of our flight out so we were unable to get any sleep. It’s also impossible to eat at any of the restaurants at the hotel because they let outside people come in and don’t give any kind of reservation preference to guests so you’ll have to go somewhere else to get food unless you wanna wait 2 1/2 hours or more to eat. There’s also no convenience store in the Hotel. Honolulu itself is a great place to visit but stay at a different resort outrigger is more like a seedy motel than a resort.

The place was overall ok, i think its a little outdated. And i think its the only place in the word that charges you a fee per day and doesnt provide free internet!

The ocean view is nice but if you are an early sleeper, it can be a little bit noisy for you. The room, for me, is a little bit, dated but clean. Nothing to complain but nothing it will wow me. Personally I will not spend 500 for the ocean front view again.

Everything was EXCELLENT!

Perfect location! Rooms are a bit dated, but the location and service makes up for it. The views are spectacular!

Great stay for our first time. The food Voucher was a joke, the first 2 days we could use it then it was 2-3 wait or you couldn't get in. Staff was great.

Place is just amazing. I would most definitely stay there again. Love it.

Nice people ✌️ Nos sentimos muy cómodos en nuestra estancia en el hotel todos son muy amables respetuosos le damos un 💯

Kalakaua Ave Honolulu HI

Hotel highlights

  • Steps from Waikiki Beach and International Market Place
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Waikiki, Outrigger Waikiki Beach Resort is next to popular attractions like Waikiki Beach and International Market Place. This 524-room, 4-star resort has a full-service spa along with an outdoor pool and a 24-hour gym.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

Outrigger Waikiki Beach Resort's 524 rooms provide furnished lanais, refrigerators, and coffee makers. Guests can expect to find free WiFi and 27-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free newspapers, free local calls, and laptop-compatible safes.


Property features

Outrigger Waikiki Beach Resort features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 40 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Double Beds, Accessible, Partial Ocean View

2 Double Beds | Sleeps 3

Room, 1 King Bed, Partial Ocean View

1 King Bed | Sleeps 4

Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 4

Room, 2 Double Beds, Partial Ocean View

2 Double Beds | Sleeps 4

Guest reviews for Outrigger Waikiki Beach Resort

Everyone (27) Couples (19) Family (25)
3
Partner Couples

We arrived to the hotel early, that being said we were told to wait and had to ask for our bags to be held. After being awake and traveling for 12 hours we didn’t want to do much just wanted our room. We went to hula grill for lunch and to the beach for a bit. Came back our room was still not ready. At this point it was only an hour early. In the next 30 minutes we saw at least 5 people get rooms and checked in and random recommendations no problem. No recommendations no nicities no us. The front end staff was not nice to us. The rest of the staff from the bell hops, to the valet and towel people were great. The view from our room was as expected and amazing. The room could have used a dusting before we checked in. But didn’t have an issue with bed comfort so that was great. The coffee was terrible, an extremely old tiny coffee pot, had to get coffee everyday. The açaí bowls from the place in the lobby were amazing.

By on Oct 23, 2021

Review comment responded on Oct 25, 2021

Aloha Erin. Thank you for choosing the Outrigger Waikiki Beach Resort. We appreciate you for taking the time to let us know how your recent stay was. Your feedback will be shared with all of our team members. Until next time, warm Island Regards from us all. Mahalo Nui Loa.

4
Everyone

Great property. Slightly rundown. I did not like the older gentleman who checked us in and gave us a musty room that we had to switch out of.

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Aloha Daniel, Thank you for your recent stay with us at the Outrigger Waikiki Beach Resort. We are delighted to hear you enjoyed our Beachfront Resort, however; we are very disturbed and sorry to hear about the inconvenience experience you had encountered during your stay. Thank you for your sharing your feedback with us, our management team is reviewing your feedback to identify areas in need of improvement. We do hope welcome you back in the near future. Mahalo Nui Loa, OWK

3
Family

I love that it’s in the center of the strip and it’s right on the beach. But the decor, carpet and sofa need to be updated. It’s very old disappointing decor for and upscale resort.

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Aloha Pira, Thank you for your recent stay with us at the Outrigger Waikiki Beach Resort. We clearly did not meet your expectations for which we apologize. Your feedback is important to us to identify areas in need of improvement. Thank again for sharing your feedback. We hope to welcome you back in the near future. Mahalo Nui Loa OWK

5
Family

I loved my stay. Plenty to do and within walking distance.

By , from Petersburg on Aug 28, 2021

Review comment responded on Aug 29, 2021

Thanks for staying with us! We appreciate your feedback.

4
Partner Couples

Extra fees for umbrellas and lounge chairs.

By on Aug 19, 2021

Review comment responded on Aug 21, 2021

Aloha, Thank for your recent stay with us at the Outrigger Waikiki Beach Resort. We truly appreciate your feedback. We hope to welcome you back in the near future. Mahalo Nui Loa, OWK

5
Family

?

By on Aug 5, 2021

Review comment responded on Aug 5, 2021

Thank you for staying with us. We appreciate your feedback!

5
Family with small children

Loved the hotel! The staff were fantastic! Location was perfect! The only downside we’re the elevators. I understand why they are that way, but it’s still a pain in the #&$! Be prepared to wait.

By on Aug 3, 2021

Review comment responded on Aug 5, 2021

Aloha, Thank you for your sharing your feedback with us. We are delighted to hear you enjoyed our resort location on-property ocean front restaurant Dukes. We truly appreciate your 5-stars rating of our resort. We hope to welcome you back in the near future. Mahalo Nui Loa OWK

5
Friends

Every was great, only the time of things were not open longer, but very understandable because of the situation of covid. other than that wonderful thank you.

By on Jul 31, 2021

Review comment responded on Aug 2, 2021

Aloha, Thank you for sharing your feedback with us. Your feedback is very important to our efforts to continuously improve guest satisfaction. We are glad to hear you had a wonderful stay. We hope to welcome you back in the near future for another wonderful stay. Mahalo Nui Loa, OWK

3
Family with small children

Pool area was limited due to receptions. We were rushed to leave the pool area around 4:30 pm, when pool closes at 7:00 pm. Staff is not friendly nor polite (not as they used to be) We couldn’t make a single reservation to have a dinner. Everything was booked! We had to wait for 2-3 hours with kids to have a breakfast buffet. Very disappointed

By on Jul 20, 2021

Review comment responded on Jul 20, 2021

Thank you for your recent stay with us at the Outrigger Waikiki Beach Resort. We truly appreciate you for providing us with your feedback. We clearly did not meet your expectations for which we apologize. Your feedback is important to us, and will help us with training and reinforcement with our staff members. We do hope to welcome you back in the near future so we can make things right. With warm Island Regards, OWK

3
Partner Couples

The food with the breakfast included option was very bad. Cold eggs, soggy hash browns. The hotel is showing it's age. Time to remodel. The restaurants were sometimes good, sometimes not, even for the same dishes.

By on Jul 18, 2021

Review comment responded on Jul 19, 2021

Aloha, Thank you for your recent stay with us at the Outrigger Waikiki Beach Resort. We are sorry to hear about the restaurant experience you had encountered. Your feedback is important to us for our management team to identify areas in need of improvement. Mahalo Nui Loa, OWK

Outrigger Waikiki Beach Resort

2335 Kalakaua Ave, Honolulu, HI 96815
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