Skip to main content
Beginning of main content
 Honolulu •1 Room
 Honolulu • 1 Room
Book online or call 1-844-663-2276 Phone Number
< See all hotels

Ambassador Hotel Waikiki

3.0 out of 5.0

Ambassador Hotel Waikiki

3.0 out of 5.0
Overview Reviews Amenities & Policies
2040 Kuhio Ave, Honolulu, HI
1-844-663-2269
3.2
out of 5
Average Guest Review
See all 448 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.0
Hotel condition 2.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

The room that we stayed in is old with stains on the carpet, the sheets/pillows smell bad and the shower faucet only gives out hot water. And they will charge you for $25/day in parking and additional $25/day for ammenities (pool, gym) even if you dont plan of using them. So beware of these charges.

Awesome stay I really recommend it!!!!!!!! Staff is really friendly

This is a HORRIBLE hotel! Let me count the ways 1- First night there we found a ROACH in our room 2-The elevators are way to slow taking anywhere from 5-7 mins 3- the beds are very uncomfortable 4-they use a BUCKET on the balcony to collect water from the window A/C unit- that they don’t drain so your balcony floods 5- kids smoking POT/WEED on the balcony 6-doesn’t even have a bathtub, but a small nasty stand up shower 7-the staff was very incompetent 8-they over charged me $414 with only their word and NO paperwork stating it would be returned to me 9-when I got upset because they over charged me, they threatened to call the police. I would have been better served at a homeless shelter or a tent on the beach! DO NOT BOOK THIS HOTEL!!!

Great location. Very helpful staff. Rooms are spacious.

I liked their room size. I didn't like they don't have chair and table at Lanai. when I booked partial ocean view room the picture showed me table and chair at Lanai. That's why I booked this hotel. the big point for us.

This is worse than a motel, room was smelly, carpet is old you see the traffic area (really bad), even the pillows smells so have I to request another sets. The paint on bathroom ceiling is peeling off. The elevator was so slow - stairs are closed on the first floor. so you will have to wait a bit - UGH!!! I've stayed at 3 star hotel but this should be a 0 to 1 star hotel. The pictures on the website was not updated. Good thing was about Location its just a few minutes walk to the Waikiki beach. Hoping the hotel management will take care of the property

Our room smell pretty bad we had cucarachas all over are room I was pretty bad

Close proximity to urban center, transportation, restaurants & shopping. Very friendly & accommodating staff.

In the center of Honolulu, great location. Parking was easy.

We had a very rough stay. We were first put in a room and the shower did not drain. We had to move rooms right away. The second bad thing was that all 3 of the elevators were broke down for 2 days. This would not have been a huge issue if we weren’t on the 18th floor traveling with my grandmother who cannot walk down stairs. And the third thing that went wrong is that we were woke up by a phone call at 11:30 at night to inform us that we needed to move our car. We parked in a handicapped spot which we had a sticker for but was told after the 4th night that we cannot park there. I am pretty sure that we can if we are registered. Needless to say we checked out early and this hotel will not get a good rating.

Not well maintained. Bugs in bathroom and kitchen oven is all rusted.

Roomy for 3 people, though dishes & towels were set up for 2. Towels were increased upon request. No coffeemaker! Convenient for all site pickups or walking main Kalakua Ave.

2040 Kuhio Ave Honolulu HI

Hotel highlights

  • Walking distance to Waikiki Beach Walk and Royal Hawaiian Center
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center

Located in Waikiki, Ambassador Hotel Waikiki is within a 5-minute walk of Waikiki Beach Walk and within 15 minutes of other popular attractions like Royal Hawaiian Center. This 311-room, 3-star hotel welcomes guests with a coffee shop/café, an outdoor pool, and a 24-hour fitness center.


Dining

You can sip a beverage at the coffee shop/café.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony, a safe, and a phone.


Property features

Guests staying at Ambassador Hotel Waikiki enjoy an outdoor pool, a 24-hour fitness center, and WiFi in public areas. Self parking is available for USD 25 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.

Room options

City View Hotel

Twin 3 | Sleeps 3
from $89

1-Bedroom City View Kitchen – Diamond Head Tower

Full 1 | Sleeps 4

Room, 1 King Bed, Accessible, City View

King 1 | Sleeps 2

Partial Ocean View with Kitchen - Diamond Head Tower

Full 2 | King 1 | Sleeps 4

Standard Room, Kitchen, City View

Full 2 | Sleeps 4

Guest reviews for Ambassador Hotel Waikiki

Everyone (87) Couples (134) Business (27) Students (1) Family (103) Friends (39) Other (57)
2
Family with small children Families

The room that we stayed in is old with stains on the carpet, the sheets/pillows smell bad and the shower faucet only gives out hot water. And they will charge you for $25/day in parking and additional $25/day for ammenities (pool, gym) even if you dont plan of using them. So beware of these charges.

By , from California on Jul 16, 2019

5
Partner Couples

Awesome stay I really recommend it!!!!!!!! Staff is really friendly

By on Jul 12, 2019

Review comment responded on Jul 14, 2019

Aloha, Thank you for the review. We're happy to hear you enjoyed your visit and liked our friendly staff members. We hope you return again soon. Sincerely,

5
Everyone

By on Jul 12, 2019

Review comment responded on Jul 14, 2019

Aloha, Thank you for rating your experience with us. We hope you return again soon. Sincerely,

1
Families Family with small children

This is a HORRIBLE hotel! Let me count the ways 1- First night there we found a ROACH in our room 2-The elevators are way to slow taking anywhere from 5-7 mins 3- the beds are very uncomfortable 4-they use a BUCKET on the balcony to collect water from the window A/C unit- that they don’t drain so your balcony floods 5- kids smoking POT/WEED on the balcony 6-doesn’t even have a bathtub, but a small nasty stand up shower 7-the staff was very incompetent 8-they over charged me $414 with only their word and NO paperwork stating it would be returned to me 9-when I got upset because they over charged me, they threatened to call the police. I would have been better served at a homeless shelter or a tent on the beach! DO NOT BOOK THIS HOTEL!!!

By on Jun 26, 2019

4
Families

Great location. Very helpful staff. Rooms are spacious.

By on Jun 1, 2019

Review comment responded on Jun 1, 2019

Aloha, Thanks for staying with us! We're happy to hear you enjoyed our great location in Waikiki along with our spacious rooms and helpful staff. We hope you stay with us again in the future. Sincerely, Guest Relations

3
Families Families

I liked their room size. I didn't like they don't have chair and table at Lanai. when I booked partial ocean view room the picture showed me table and chair at Lanai. That's why I booked this hotel. the big point for us.

By on May 30, 2019

Review comment responded on Jun 11, 2019

Aloha Ackeeyna, We're sorry to hear your recent visit wasn't up to par. Please know we greatly appreciate your feedback regarding the lanai furniture. We sincerely hope you give us another chance in the future. Sincerely, Guest Relations

4
Everyone

By on May 25, 2019

Review comment responded on May 30, 2019

Aloha, Thanks for the great rating! We hope you stay with us again in the future. Sincerely, Guest Relations

2
Partner Couples

This is worse than a motel, room was smelly, carpet is old you see the traffic area (really bad), even the pillows smells so have I to request another sets. The paint on bathroom ceiling is peeling off. The elevator was so slow - stairs are closed on the first floor. so you will have to wait a bit - UGH!!! I've stayed at 3 star hotel but this should be a 0 to 1 star hotel. The pictures on the website was not updated. Good thing was about Location its just a few minutes walk to the Waikiki beach. Hoping the hotel management will take care of the property

By , from Sacramento on May 22, 2019

Review comment responded on May 22, 2019

Aloha Waikiki_life, We're so sorry to hear your recent visit wasn't up to expectations. Please know we greatly appreciate your feedback. If you'd like to discuss this experience in further detail, we kindly ask that you please reach out directly with your room number and contact info. We sincerely hope you give us another chance in the future. Sincerely, Guest Relations

1
Families

Our room smell pretty bad we had cucarachas all over are room I was pretty bad

By on May 12, 2019

Review comment responded on May 17, 2019

Aloha, We're so sorry to hear your recent visit wasn't an enjoyable one. Please know we greatly appreciate you bringing our attention to the issues you experienced. If you'd like to discuss this experience in further detail, we kindly ask that you please reach out directly with your room number and contact info. We truly hope you give us another chance in the future. Sincerely, Guest Relations

5
Everyone

By on Apr 24, 2019

Review comment responded on Apr 25, 2019

Aloha, Thanks for the great rating! We hope you stay with us again in the future. Sincerely, Guest Relations

Ambassador Hotel Waikiki

2040 Kuhio Ave, Honolulu, HI 96815
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.