Location to the tourist events by cab - McDonalds restaurant next door
On Dec.23,2018 it was second time I tried their breakfast. I stood outside the of the restaurant no one served us. Then we went inside . Someone came and asked my room number and gone. Later I asked for the water . I picked up the glass and smell inside something strange. Then the other days I won't go again.
Nice hotel, attentive staff, close to the metro station
Convenient location next to HKU MTR station, great price for the area, and comfortable accommodations for a couple of nights (for 3 people). It was tight with an extra bed, but I would definitely recommend this hotel for short stays!
Nice hotel. Many eateries nearby. Close to mtr. Nice sea view
Well trained staff, convenient location. Great service and the room was beautiful. i know i can always trust any Shangrr-La property
The staff at the club lounge were incredibly helpful and nice, they were rockstars!
Great hotel and wonderful breakfast buffet! Hotel staff were very helpful and gracious.
Due to tyfoon coming in and our flight canceled we had to stay 2 more nights. After already staying here for 11 nights, they raked us $300.00 per night because whole city was booked. I guess they don't care.
Hotel fit what we needed. Just stayed here couple of nights for business. No major complaints. Satisfied my needs.
I stayed 3 nights in this hotel and have to say that it was quite a hassle with all the chinese tour groups ...Its a nice and clean hotel but You just have this big chinese tour groups coming in and out every moment and that makes this hotel just worthless ...quite a hassle to go up and down with the small elevators ...I really don't suggest if you are a family or need your comfort zone ... The location is another con as there is no MTR around ...quite a walk to sheung wan MTR ...at least 30 Mins ...
Located in Central & Western District within a mile (2 km) of Victoria Harbour, JEN Hong Kong by Shangri-La is within 2 miles (3 km) of other popular sights such as Hong Kong - Macau Ferry Terminal. This 283-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Malaysian cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include refrigerators, coffee makers, and safes.
At JEN Hong Kong by Shangri-La, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of limited parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Location to the tourist events by cab - McDonalds restaurant next door
Thank you for staying at Hotel Jen Hong Kong and taking time to post a review with the perfect rating; which is very encouraging for our team!. – Jen
Thank you for leaving us a rating.
On Dec.23,2018 it was second time I tried their breakfast. I stood outside the of the restaurant no one served us. Then we went inside . Someone came and asked my room number and gone. Later I asked for the water . I picked up the glass and smell inside something strange. Then the other days I won't go again.
Thank you for sharing your valuable comments on your most recent stay at Hotel Jen Hong Kong. It is concerning to learn of the unpleasant dining experience and the inattentive behaviour of our Restaurant colleagues. Please accept our sincere apologies for this and we have since shared this with our Food & Beverage Manager and the team; as to review our current standards and to ensure our colleagues provide professional and dedicated service for our guests. Even though at times the team might be busy, it should never be an excuse for lack of appropriate service levels. We truly hope that you will indulge us on this occasion and provide us with the opportunity to welcome you back to Hotel Jen Hong Kong again soon. – Jen
Nice hotel, attentive staff, close to the metro station
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
Convenient location next to HKU MTR station, great price for the area, and comfortable accommodations for a couple of nights (for 3 people). It was tight with an extra bed, but I would definitely recommend this hotel for short stays!
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
Nice hotel. Many eateries nearby. Close to mtr. Nice sea view
Thank you for staying at Hotel Jen Hong Kong and taking time to post a review with the perfect rating; which is very encouraging for our team!. – Jen
Well trained staff, convenient location. Great service and the room was beautiful. i know i can always trust any Shangrr-La property
Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! – Jen
The staff at the club lounge were incredibly helpful and nice, they were rockstars!
Thank you for your kind feedback and it is very comforting to read that you enjoyed your stay with us. We appreciate your kind compliments on the service from our Club Lounge colleagues and they are more than pleased to know that their caring service was a highlight of your visit. We look forward to the opportunity of welcoming you back soon. – Jen
Great hotel and wonderful breakfast buffet! Hotel staff were very helpful and gracious.
Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! – Jen
Thank you so much for your perfect rating! It would be our pleasure hosting you again! – JEN