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Quality Inn Downtown Helen

2.5 star property
Hotel with free breakfast, 8-minute walk to Unicoi State Park

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Exterior
Free daily continental breakfast
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Charlemagne's Kingdom
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(36 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(44 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Helen

Unicoi State Park is a short stroll from Quality Inn Downtown Helen, and other popular attractions like Chattahoochee National Forest are within a mile (2 km). The 37 rooms at this hotel include microwaves and coffee makers and guests can enjoy free breakfast.

What's nearby

  • Charlemagne's Kingdom - 1 min walk - 0.0 miles
  • Unicoi Hill Park - 1 min walk - 0.1 miles
  • Helen Arts & Heritage Center - 4 min walk - 0.3 miles
  • Unicoi State Park - 5 min walk - 0.3 miles
  • Helen Festhalle - 7 min walk - 0.4 miles

Restaurants

  • ‪Hofbrauhaus Restaurant & Pub - ‬5 min walk
  • ‪Helen Festhalle - ‬10 min walk
  • ‪The Troll Tavern - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hansel & Gretel Candy Kitchen - ‬5 min walk

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, 8-minute walk to Unicoi State Park
Guests of Quality Inn Downtown Helen enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Self parking is offered for USD 5.00 per day. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station, a vending machine, and a TV in a common area.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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SureStay Hotel by Best Western Helen Downtown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,010 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 25 to September 30.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Quality Inn Downtown Helen.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is free cancellation available at Quality Inn Downtown Helen?

Quality Inn Downtown Helen provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Quality Inn Downtown Helen?

Guests positively rate the hotel's walkable location in Helen, just steps from Chattahoochee River and Charlemagne's Kingdom, and within a short walk of Helen Arts & Heritage Center. You'll also find Unicoi State Park and Helen Festhalle less than a mile away.

Will I be able to park at Quality Inn Downtown Helen?

Yes, uncovered parking is offered for USD 5.00 per day with in/out privileges. RV/bus/truck parking is also available for guests.

Does Quality Inn Downtown Helen feature a casino?

No, Quality Inn Downtown Helen doesn't have a casino.

Will I find an indoor pool at Quality Inn Downtown Helen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 25 until September 30.

What amenities will couples enjoy at Quality Inn Downtown Helen?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include kitchens.

Does Quality Inn Downtown Helen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Downtown Helen have a restaurant that serves breakfast?

Quality Inn Downtown Helen offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Downtown Helen allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn Downtown Helen for a fee of USD 40.00 per pet, per day. A deposit of USD 50.00 per stay is collected.

Are there connecting rooms at Quality Inn Downtown Helen?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Quality Inn Downtown Helen?

No, at Quality Inn Downtown Helen, there aren't any guestrooms that list a balcony.

Reviews

Quality Inn Downtown Helen Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 75 out of 1005 reviews

Reviews

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the whole experience, however when showering my water would go cold, the hot… it’s as if someone flushed and my water would go cold, I would have to step out of the water because it would get too cold to stand under the water. Ms Lynn was awesome, thank you Lynn for all your help.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and it was Amazing. The hotel front desk peeps were extremely friendly. The rooms were updated and clean. I loved that it was in walking distance to everything (downtown Helen, shopping, dining, site seeing). We will definitely be coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hazael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Michaela

The room was cl
Stayed 3 nights in Aug 2025

8/10 Good

Debra

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice clean motel. Easy to park and find. Easy walk to the town and restaurants. Staff are very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Ralph

Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little slow because she was the only one there, but once we got checked in the room was really clean and the beds were very comfortable. It was near lots of shopping and dining options. No problems and I would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Kit, Powder Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, very good location. Very walkable
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

sofia

Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read the negative reviews and still stayed 4 night

I was skeptical about booking after reading reviews however with the price being so good we stayed anyways. The hotel is old ans d it shows, but its clean. The rooms are updated but still show wear and tear. The beds are very comfortable!! Plenty of towels etc. Basic room. The sheets had rips in them, i contacted the front desk so they woupd know we didnt cause the rips. They have an incidental sheet and will charge you for damages. The housekeeping is great, very helpful and we really liked them. The pool is absolutely wonderful. The fire pit needs to be reserved so tell the front desk. Its fun we had a good time after swimming late. The breakfast is very small just fyi.The coffee is ok.There is a grocery store nextdoor that has excellent breakfast and lunch, dinner. Its a deli. BETTY'S, remember that! The hotel is in walking distance to the river, shops, restaurants. Very happy with the location. We will be back!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is great
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Stayed 1 night in Jul 2025

8/10 Good

Renay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Older hotel but in good condition overall except no water pressure in shower and water very very hot barely turned on.
Stayed 2 nights in Jul 2025

6/10 Okay

Floyd

Traveled with family
Liked: Staff & service, amenities
No
Stayed 1 night in Jul 2025

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