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Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪6 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for 1 King Bed, Nonsmoking

Desk, iron/ironing board, rollaway beds, free WiFi

1 King Bed, Nonsmoking

  • Sleeps 3
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(42 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(53 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Helen

Unicoi State Park is a short stroll from Quality Inn Downtown Helen, and other popular attractions like Chattahoochee National Forest are within a mile (2 km). The 37 rooms at this hotel include microwaves and coffee makers and guests can enjoy free breakfast.

What's nearby

  • Unicoi Hill Park - 1 min walk - 0.1 miles
  • Helen Arts & Heritage Center - 4 min walk - 0.3 miles
  • Unicoi State Park - 6 min walk - 0.4 miles
  • Helen Festhalle - 7 min walk - 0.4 miles
  • Alpine Helen/White County Convention and Visitors Bureau - 18 min walk - 1.0 mile

Restaurants

  • ‪Campfire Gather Round - ‬15 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬15 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪The Troll Tavern - ‬6 min walk

About this property

Quality Inn Downtown Helen

Guests of Quality Inn Downtown Helen enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Self parking is offered for USD 5.00 per day. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station, a fireplace in the lobby, and barbecue grills.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
SureStay Hotel by Best Western Helen Downtown
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
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Jun 21 - Jun 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 25 to September 30.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Quality Inn Downtown Helen.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is free cancellation available at Quality Inn Downtown Helen?

Quality Inn Downtown Helen provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn Downtown Helen?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Downtown Helen on Jul 8, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Quality Inn Downtown Helen?

Guests positively rate the hotel's walkable location in Helen, just steps from Chattahoochee River and Unicoi Hill Park, and within a short walk of Unicoi State Park. You'll also find Helen Festhalle and Chattahoochee National Forest less than a mile away.

Will I be able to park at Quality Inn Downtown Helen?

Yes, uncovered parking is offered for USD 5 per day with in/out privileges. RV/bus/truck parking is also available for guests.

Does Quality Inn Downtown Helen feature a casino?

No, Quality Inn Downtown Helen doesn't have a casino.

Will I find an indoor pool at Quality Inn Downtown Helen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 25 until September 30.

Is Quality Inn Downtown Helen a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include a fireplace and a kitchen.

Are there hot tubs at Quality Inn Downtown Helen?

No, this hotel doesn't have a spa tub.

Does Quality Inn Downtown Helen have a restaurant that serves breakfast?

Quality Inn Downtown Helen offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Downtown Helen allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn Downtown Helen for a fee of USD 40.00 per pet, per day. A deposit of USD 50.00 per stay is collected.

Are there connecting rooms at Quality Inn Downtown Helen?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Quality Inn Downtown Helen?

No, you won't find guestrooms with balconies at Quality Inn Downtown Helen.

Quality Inn Downtown Helen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kalyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff, walking distance to about everything! We would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, perfect location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Very clean and great customer service. Already booked our next stay for next month!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Clean room and great customer service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janes Jardine

Liked: Cleanliness, staff & service, property conditions & facilities
Ciera at the front desk was amazing! She was very welcoming and gave all kinds of great ideas on things to see as well as the nightly fire where you could do s'mores. There was also a college volleyball team staying there and she was so helpful to them along with all the other guests at breakfast.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sheyla

Liked: Cleanliness
Clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

CIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean rooms and well kept property. I stayed only one night since I was on my way home from Chattanooga where I had a really bad experience with my hotel there. But this hotel was a reward for my previous experience. Definitely I will stay here next time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean, great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Limaris

Liked: Cleanliness, staff & service
Clean rooms, excellent staff, breakfast could include hot proteins.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suzann

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. It was updated and good for the price. Bed was comfortable and pillows were great! Water pressure was also really good and water got nice and hot quickly! They do charge $5 for parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Midiala

Liked: Cleanliness, amenities, property conditions & facilities
The place is perfect, clean and confy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
The location could not be beat, we parked our car and did not move it until we left, room was great, continental breakfast was great, and Jim at the front desk had the best customer service! I HIGHLY recommend this place and would definitely come back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
The room was clean and lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aritza

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff supper friendly.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tara

Disliked: Amenities
Location to downtown was the only thing I would said was standout about this property
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Deborah L

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the service was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elwin

Liked: Cleanliness, amenities, property conditions & facilities
This has been one of good stays of Quality Inn. I was hesitant at first due to prior expiernces but the staff was friendly great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great location, will be staying here again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good price, friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Debra

Liked: Staff & service, amenities
The place was good. When we got to our room we found 2 stink bugs in the riom, no other issues at all.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yandira

Liked: Cleanliness, property conditions & facilities
Everything was perfect 👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well thought out. Clean room, nice outdoor area, good parking and very friendly staff.
Stayed 2 nights in Dec 2025