We did our booking thru orbiz and make payment.unpont arrival i went to front desk to do check inn. They notify me that my car was rejected and they can gime me the room. I have to do a second payment even i have a receipt that i already pay. Ended calling my credit card companyy and gettinh a refound. They asing me a room when i open the room was a doble queen i requested a kind beth. Front desk told me they over book and that was the only room available for me. Really inconftable but i took it..
We had a nice big room which is unusual for our family of 5.
Paid $230 for a motel that should have been $80. Smelly room, desk clerk has a nose ring hanging from her face.
It was a bit noisy. We might have been next to the laundry room. Some of the neighbors like their motorcycles too much and some where playing their music far too early in the morning. It’s in a good location though and we slept well enough.
The hotel is two blocks from the main shopping area of downtown Helen. An easy walk to the stores and various restaurants. It is also one block from a grocery store. The room was very spacious and clean. The front desk staff were pleasant and very helpful. Parking was free and in most cases you could park in front of your room.
We chose the Quality Inn because it was pet-friendly. We were pleased to find this hotel clean, quiet, and close to everything in town. The staff was great! We will stay again if we are ever up that way.
Was better than expected, remodeled inside, large bed, fabtastic sheets
Great breakfast and great location. Clean room for a 1 day stay.
Face towels were covered in STAINS and ROACHES were crawling around the tv and on the night stand next to the pillows. I mentioned to the staff about the issues and nothing was done. Talked to Orbitz to fix the problem and the recommended a discount for the inconvenience. The the manager of Filthy Inn called me back and insisted roaches were never present and that they'd never use dirty towels. It's truly unfortunate about the blantant denial of the dirty room because the potential for a great Inn is present. I'd recommended a more accommodating manager and investment in a professional cleaning company.
Great location. Within walking distance to most stores and restaurants. Although on Thanksgiving Day don't expect those stores and restaurants to be open. Breakfast better than the usual "continental fare". Badly insulated floors won't filter noise from 2nd floor rooms. Prices for the rooms should be adjusted downward on Thanksgiving Day and any other when the town is "closed for business".
Was extremely disappointed that the pool was closed with no warning. We rode motorcycles thru the mountains and the reason I got this room was for the outdoor pool. But it was closed for no inspection? Really? Won't stay again.
Honestly at first my boyfriend and I had never stayed in a Quality Inn and with the price being so low we were uncertain of the quality of the Quality Inn. However, to our pleasant surprise the hotel was very nice! The entire staff was extremely friendly. The interior of the rooms had recently been remodeled and were very nicely kept. The room was spacious and furniture comfortable. Truthfully the best location ever! In the small town of Helen there is no parking or you pay to park and then walk around the town. The hotel literally was a one block walk to Main Street where all the shops and restaurants were. We left our car at the hotel the whole trip. The grocery store and liquor store are directly across the street. The best little down home grandma's kitchen restaurant called "The Meeting Place" is right next door to the hotel. We had a fantastic time in Helen and will go back. Definitely the Quality Inn is the place we will stay!!!
Great location. Easy to walk to everything. Nice room and clean. I would stay there again.
Right away the lights in the room needed replacement bulbs, the bed/pillows were not comfortable, at all, but the overall cleanliness of the room seemed to be fine (in the dark :) ). Location was great and staff was pleasant.
Room was clean and bed was comfortable. Otherwise, we were placed on the second level in an undesirable location - no elevator available. We were told that we had to take that room because we booked through a third party even though there were several rooms available on the first level. Apparently, they discourage anyone from trying to save a few dollars. The hotel was old and not very well maintained.
The staff was very friendly. Me and my husband was very satisfied with our stay ...
The room was adequate but the AC only had a high and low setting so it was hard to get the correct temperature. The hotel is a very short walk from downtown Helen and the hotel key card provided a nice discount at the local mini golf and ice cream parlor. The property seemed rather unkempt and worn out, with a slight musty smell in the room, but overall it was fine for a two night stay. All the hotels in Helen are overpriced, and this one was not an exception. Middle of the road quality but the front desk staff were all very friendly and helpful.
This hotel is moderately priced for the area. The area offers alot of hotels but there is little difference in them. I feel like I stayed at the best one of them for the money. We went for our 6th month anniversary. It was in easy walking distance from everything. The room was clean and even deodorized so it even smelt pleasant. The bed was comfortable with plenty of pillows and the room had a refrigerator. The staff was courteous and helpful on picking restaurants and entertainment and even offered discounts to them. Great Stay.
Quality Inn Downtown Helen places you within a 15-minute stroll of popular sights such as Unicoi State Park and Chattahoochee National Forest. This hotel has 36 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
Guests of Quality Inn Downtown Helen enjoy access to free WiFi in public areas, conference space, and a business center. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
We did our booking thru orbiz and make payment.unpont arrival i went to front desk to do check inn. They notify me that my car was rejected and they can gime me the room. I have to do a second payment even i have a receipt that i already pay. Ended calling my credit card companyy and gettinh a refound. They asing me a room when i open the room was a doble queen i requested a kind beth. Front desk told me they over book and that was the only room available for me. Really inconftable but i took it..
We had a nice big room which is unusual for our family of 5.
Paid $230 for a motel that should have been $80. Smelly room, desk clerk has a nose ring hanging from her face.
It was a bit noisy. We might have been next to the laundry room. Some of the neighbors like their motorcycles too much and some where playing their music far too early in the morning. It’s in a good location though and we slept well enough.
The hotel is two blocks from the main shopping area of downtown Helen. An easy walk to the stores and various restaurants. It is also one block from a grocery store. The room was very spacious and clean. The front desk staff were pleasant and very helpful. Parking was free and in most cases you could park in front of your room.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
We chose the Quality Inn because it was pet-friendly. We were pleased to find this hotel clean, quiet, and close to everything in town. The staff was great! We will stay again if we are ever up that way.
Dear Valued Guest, We would like to thank you for your recent stay. Your business and feedback are deeply appreciated with us. We will continue to use it to improve our quality for future guests. We hope to invite you back once again for another stay
Was better than expected, remodeled inside, large bed, fabtastic sheets
Dear Valued Guest, Thank you for your recent stay. Your business and feedback is deeply appreciated. We hope to invite you back again another day for another stay. Thanks!
Great breakfast and great location. Clean room for a 1 day stay.
Dear Valued Guest, We would like to thank you for your recent stay. We appreciate your feedback which will help us make our service to our guests. We would like to invite you back for another stay with us. Thanks,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!