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Quality Inn Downtown Helen

2.5 star property
Mountain hotel with a seasonal outdoor pool, 8-minute walk to Unicoi State Park

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Lobby
Free daily continental breakfast
Exterior
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(46 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

Holiday Inn Express Helen by IHG

Helen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 881 reviews
$95 nightly
The price is $115
Feb 22 - Feb 23
Total with taxes and fees
Holiday Inn Express Helen by IHG

About the neighborhood

Helen

Unicoi State Park is a short stroll from Quality Inn Downtown Helen, and other popular attractions like Chattahoochee National Forest are within a mile (2 km). The 37 rooms at this hotel include microwaves and coffee makers and guests can enjoy free breakfast.

What's nearby

  • Unicoi Hill Park - 1 min walk - 0.1 miles
  • Helen Arts & Heritage Center - 4 min walk - 0.3 miles
  • Unicoi State Park - 5 min walk - 0.3 miles
  • Helen Festhalle - 7 min walk - 0.4 miles
  • Alpine Helen/White County Convention and Visitors Bureau - 16 min walk - 0.9 miles

Restaurants

  • ‪Helen Festhalle - ‬10 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬15 min walk
  • ‪Two Tire Tavern - ‬3 min walk
  • ‪Cowboys & Angels - ‬6 min walk

About this property

Quality Inn Downtown Helen

Mountain hotel with a seasonal outdoor pool, 8-minute walk to Unicoi State Park
Guests of Quality Inn Downtown Helen enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Self parking is offered for USD 5.00 per day. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station, a water dispenser, and a fireplace in the lobby.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi
Days Inn by Wyndham Helen
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 612 reviews
$72 nightly
The price is $89
Feb 15 - Feb 16
Total with taxes and fees
Days Inn by Wyndham Helen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 25 to September 30.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Quality Inn Downtown Helen.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is free cancellation available at Quality Inn Downtown Helen?

Quality Inn Downtown Helen provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Quality Inn Downtown Helen?

Guests positively rate the hotel's walkable location in Helen, just steps from Chattahoochee River and Unicoi Hill Park, and within a short walk of Unicoi State Park. You'll also find Helen Festhalle and Chattahoochee National Forest less than a mile away.

Is there parking available at Quality Inn Downtown Helen?

Yes, uncovered parking is offered for USD 5.00 per day with in/out privileges. RV/bus/truck parking is also available for guests.

Does Quality Inn Downtown Helen feature a casino?

No, Quality Inn Downtown Helen doesn't have a casino.

Will I find an indoor pool at Quality Inn Downtown Helen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 25 until September 30.

What will couples enjoy most about a stay at Quality Inn Downtown Helen?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include kitchens.

Does Quality Inn Downtown Helen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Downtown Helen have a restaurant that serves breakfast?

Quality Inn Downtown Helen offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Downtown Helen allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn Downtown Helen for a fee of USD 40.00 per pet, per day. A deposit of USD 50.00 per stay is collected.

Does Quality Inn Downtown Helen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Quality Inn Downtown Helen?

No, there aren't any guestrooms with balconies at Quality Inn Downtown Helen.

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

elmer

Traveled with family and small children
Disliked: Amenities
The breakfast consisted of toast , bagels, cereal or waffles. No bacon no sausage and no eggs. I selected this location because i wanted to have breakfast without leaving the hotel. Disappointed, also there was a few charges on my credit card for snacks that i did not take, they said it was charged to my room by mistake. Should have been an easy fix, however the lady at the front desk claimed she didn't have the authority to fix the issue.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tonya, Murphy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One dirty wash cloth but great room
Stayed 1 night in Nov 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Oct 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room as always. Staff super friendly
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location could not have been better. Within walking distance of almost everything. Parking felt safe and convenient. The staff was very pleasant and welcoming.
Stayed 3 nights in Nov 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
This property has been refurbished and is very clean. The staff was very nice and helpful. We had a nice size king room, bed was very comfortable and the shower spray was awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

10/10 Excellent

Moet

Traveled with group
Liked: Cleanliness, property conditions & facilities
Everything I Love This Place Always Clean Great Customer Service Always Polite & Helpful Great Atmosphere Quiet Always Pleased With Every Stay
Stayed 1 night in Oct 2025

10/10 Excellent

Serhii

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Amarender R

Liked: Cleanliness, amenities, property conditions & facilities
Greatly Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Marta Lidia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊😊😊😊😊😊😊😊
Stayed 1 night in Oct 2025

8/10 Good

Duggan

Liked: Cleanliness, staff & service
Please have a German-language speaker on staff during Oktoberfest
Stayed 1 night in Oct 2025

10/10 Excellent

andy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good price, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff were polite, parking on site felt safe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities

Charge for Parking

It’s was all good but didn’t like that they charge for each day parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Christie, Fort myers

Traveled with group, Traveled with family
Liked: Amenities
The fooor in the room was not clean but the linens were very clean . The staff was great . Will come back! Christie
Stayed 1 night in Oct 2025

8/10 Good

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled very clean upon entering but the floors were dirty!!! Black feet and socks if I wasn’t wearing my shoes. Everything else was great. It’s a very safe area and the staff was very friendly. Able to walk to everything!
Stayed 2 nights in Oct 2025

8/10 Good

Radames, Grapevine

Stayed 3 nights in Oct 2025

4/10 Poor

Judy, Columbus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom had black around the tub. Dogs were in the room next door and barked on and off day and night. Very disturbing. Breakfast very limited and during breakfast the morning clearly came and got in the way so we could not get to the waffle maker. Outside of our room the sidewalk and driveway always had dirty looking water from the laundry and they made use pay $10.00 a day parking which was a ripoff. Pets should have to be on the backside of the hotel away from paying customers that do not have pets. I think we were totally overcharged for the room and parking we were charged and the service and enjoyment we received.
Spilled some water and this is how dirty the floor was
My socks after walking from the side of the bed to the bathroom. Floors were dirty
Stayed 4 nights in Sep 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. It was a smooth and nice to stay. The staff was friendly every time we had a question. Very nice rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great location, will be staying here again
Stayed 2 nights in Oct 2025

8/10 Good

Gail

Stayed 2 nights in Oct 2025

8/10 Good

Sherry

Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. The area was great. Could walk into downtown and it was located close to shopping.
Stayed 3 nights in Sep 2025

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. I could not tell you where or when I have seen a friendlier, kinder or more helpful staff. Hats off to them and a big thank you.
Stayed 3 nights in Sep 2025

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