SureStay Hotel by Best Western Helen Downtown

Hotel with free breakfast, near Helen Tubing & Helen Water Park

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Free WiFi
Air conditioning

Explore the area

8396 S Main St, Helen, GA, 30545

Helen Festhalle
‪2 min walk‬
Alpine Helen/White County Convention and Visitors Bureau
‪9 min walk‬
Helen Tubing & Helen Water Park
‪17 min walk‬

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Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

Exceptional

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Wonderful

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Excellent

Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

Very good

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Excellent

Sleeps 2
1 King Bed

About the neighborhood

Helen

SureStay Hotel by Best Western Helen Downtown places you within a 10-minute stroll of Helen Festhalle and Helen Arts & Heritage Center. This 58-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

Helen Festhalle - 2 min walk - 0.1 miles
Helen Arts & Heritage Center - 5 min walk - 0.3 miles
Charlemagne's Kingdom - 7 min walk - 0.4 miles
Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.5 miles
Helen Tubing & Helen Water Park - 17 min walk - 0.9 miles

Getting around

Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
‪Cowboys & Angels - ‬6 min walk
‪Hofbrauhaus Restaurant - ‬12 min walk
‪Troll Tavern - ‬4 min walk
‪Spice 55 Thai and Sushi restaurant - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel with free breakfast, near Helen Tubing & Helen Water Park

SureStay Hotel by Best Western Helen Downtown features an indoor pool, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a convenience store.

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Pool
Breakfast included
Parking included
Free WiFi

$113 nightly

Jul 16 - Jul 17

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas

Things to do

Heated pool
Indoor pool
TV in common areas

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool

Conveniences

24-hour front desk
Grocery/convenience store
Shared microwave
Shared refrigerator

Guest services

Housekeeping (on request)

Outdoors

In the mountains

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No elevator
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

2 buildings
2 floors
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Helen Ga Super 8

SureStay Helen Downtown

Super 8 Motel Helen Ga

Super 8 Helen Ga Motel

Super 8 Helen Ga Hotel

Helen Super Eight

Super Eight Helen

Helen Super 8 Hotel

SureStay Hotel Helen Downtown Best Western

SureStay Helen Downtown Best Western

SureStay Hotel Best Western Helen Downtown

SureStay Best Western Helen Downtown

SureStay Hotel Helen Downtown by Best Western

Surestay By Best Helen Helen

SureStay Hotel by Best Western Helen Downtown Hotel

SureStay Hotel by Best Western Helen Downtown Helen

SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

What is there to do near SureStay Hotel by Best Western Helen Downtown?

Guests positively rate the hotel's walkable location in Helen, just steps from Helen Festhalle, and within a 10-minute walk of Chattahoochee River and Helen Arts & Heritage Center. You'll also find Helen Tubing & Helen Water Park and Unicoi State Park less than a mile away.

Will I be able to park at SureStay Hotel by Best Western Helen Downtown?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Helen Downtown have a casino at the property?

No, SureStay Hotel by Best Western Helen Downtown doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Helen Downtown?

Yes, this hotel has an indoor pool.

Is SureStay Hotel by Best Western Helen Downtown good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as an indoor pool and free breakfast.

Does SureStay Hotel by Best Western Helen Downtown have a hot tub?

No, but guests can enjoy a heated pool at this hotel.

Does SureStay Hotel by Best Western Helen Downtown feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Helen Downtown offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Helen Downtown allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Helen Downtown though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Helen Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Helen Downtown?

Yes, some guestrooms at SureStay Hotel by Best Western Helen Downtown offer a balcony.

SureStay Hotel by Best Western Helen Downtown Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Timothy

Traveled with family

Jun 28, 2025

Liked: Cleanliness, staff & service

The staff was excellent at this property. In fact if it were not for them I would have a hard time giving it a 2. The beds are terrible and should have been replaced long before. The pool was nice, however, it was an indoor pool and the glass doors surrounding it were almost all rusted shut. It was 90 degrees outside so if they were open you might have some cross breeze to make using it a nicer amenity. The place was clean.

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcela

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service

Staff was amazing!!!

Stayed 1 night in Apr 2025

10/10 Excellent

Benny

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Raul

Traveled with group, Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time visiting Helen, definitely making this place my second home..... Helen until next time...

Stayed 4 nights in Apr 2025

8/10 Good

Brandlyn

Traveled with family

Apr 14, 2025

Liked: Cleanliness, staff & service

Thin Walls

The neighbors were really loud on both sides the tvs and the talking you could here all there conversations the walls are extremely thin.

Stayed 3 nights in Apr 2025

8/10 Good

Karla

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Simple but a nice place

Stayed 2 nights in Apr 2025

2/10 Terrible

wanda

Traveled with family

Apr 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Jeff

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with the property & location. Bed was comfortable & very nice amenities. The only problem was the room temperature was good but there was a lot of moisture in the air so the floor was wet (and a little dirty).

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Adeline

Traveled with family

Apr 12, 2025

I have a great stay the staff is very friendly and helpful nice place great location ❤️❤️❤️

Stayed 2 nights in Apr 2025

10/10 Excellent

Rocanelli, Atlanta

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

8/10 Good

Amy

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great price, location, and staff

My family of three stayed here one night after climbing at nearby Mt. Yonah. It was a great price and location, and the staff was extremely kind. The beds were not that comfortable, and I certainly wouldn't have stayed in a double bed for more than one night, but it was exactly what I expected, and I would recommend it.

Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Luz Maria

Traveled with group

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome!!! customer service was great, and i was very comfortable in my room! everything was amazing! totally recommend!

Stayed 1 night in Mar 2025

8/10 Good

Brent

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend get away

It was very clean and well maintained. There are some things that need updating but it was a very nice stay and very close to everything.

Stayed 2 nights in Apr 2025

10/10 Excellent

Pura, Jacksonville

Traveled with family

Apr 6, 2025

Liked: Staff & service

The hotel staff is courteous and provides excellent service to guests.

Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

A great place, right in the middle of town. Extremely friendly staff, room was very clean with modern updates. Parking convenient and free with stay. Front desk clerk was very knowledgeable about the area and the price was amazing. We would definitely stay again, should we ever return.

Stayed 1 night in Mar 2025