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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Hotel with free breakfast, near Helen Tubing & Helen Water Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, a heated pool
Exterior
Coffee service
Reception
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Your area essentials

Map
8396 S Main St, Helen, GA, 30545
  • Popular LocationHelen Festhalle5 min walk
  • Popular LocationHelen Arts & Heritage Center6 min walk
  • Popular LocationHelen Tubing & Helen Water Park16 min walk
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)111 min drive

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Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Baymont by Wyndham Helen
Breakfast included
Pet friendly
Parking included
Free WiFi
6.4 out of 10, (1000)
The price is $170
per night
$201 total
includes taxes & fees
May 24 - May 25
Baymont by Wyndham Helen

About the neighborhood

Helen

SureStay Hotel by Best Western Helen Downtown places you within a 10-minute stroll of Helen Festhalle and Helen Arts & Heritage Center. This 58-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Helen Festhalle - 5 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Charlemagne's Kingdom - 8 min walk
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk
  • Helen Tubing & Helen Water Park - 16 min walk

Getting around

  • The preferred airport is Hartsfield-Jackson Atlanta International Airport (ATL): 112-min drive, 97.4 mi/156.7 km.

Restaurants

  • La Cabana Mexican Restaurant - 7 min walk
  • Hofbrauhaus Restaurant - 12 min walk
  • Cowboys & Angels - 6 min walk
  • Bigg Daddy S Restauran - 6 min walk
  • Troll Tavern - 4 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel with free breakfast, near Helen Tubing & Helen Water Park
SureStay Hotel by Best Western Helen Downtown features an indoor pool, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a TV in a common area.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

What is there to do near SureStay Hotel by Best Western Helen Downtown?

Guests positively rate the hotel's walkable location in Helen, just steps from Helen Festhalle, and within a 10-minute walk of Chattahoochee River and Charlemagne's Kingdom. You'll also find Helen Tubing & Helen Water Park and Unicoi State Park less than a mile away.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on May 20, 2024 start from $100.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Helen Downtown?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Helen Downtown have a casino at the property?

No, SureStay Hotel by Best Western Helen Downtown doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Helen Downtown?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Helen Downtown?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as an indoor pool and free breakfast.

Does SureStay Hotel by Best Western Helen Downtown have a hot tub?

No, but this hotel does have a heated pool.

Does SureStay Hotel by Best Western Helen Downtown feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Helen Downtown offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Helen Downtown allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Helen Downtown though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Helen Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at SureStay Hotel by Best Western Helen Downtown?

Yes, some guestrooms at SureStay Hotel by Best Western Helen Downtown offer a balcony.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Candice

Liked: Cleanliness, staff & service
Very convenient and easy walk to most places. Room was nice and clean, just an older building but had a great stay!
Stayed 3 nights in Feb 2024

2/10 Terrible

rusty

Stayed 1 night in Jan 2024

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Great value!
We had a really nice stay to celebrate our anniversary. Front desk and housekeeping ladies all super friendly and courteous. The room was really nice, clean and comfortable. They made recent upgrades including TV which was 55” which was nice. Nice to have breakfast included…oatmeal, different breads, cereal, refrigerated hard boiled eggs, yogurts and breakfast sandwiches. Coffee was yummy. Loved the Christmas decor and spirit. Definitely will stay here again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very clean. Close to everything in town.
Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and made the place feel like home.
Stayed 3 nights in Jan 2024

8/10 Good

Rachael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and very helpful
Stayed 1 night in Oct 2023

6/10 Okay

Hayley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bring your own towels
The hotel was clean. Beds were average to hard. Bathroom clean but curtain tiny, barely fit in tub. Worst thing was... they gave an elaborate speech about not using room towels at the pool (only reason we booked this hotel). That we should only use the pool side towels. At 29 degrees we run to pool. Four of us...one towel. My husband goes to the front desk, she says... "not my problem". ?????
Stayed 1 night in Jan 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024