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Recent guest reviews

I like the walls where sound proof. The tv was discoloured and staticy. There was no hot breakfast like the website said. The pool was closed one of the reason a booked the hotel was cause the pool. The door didnt close all the way you had to push it shut. The beds where old as dirt. Felt every spring. Glad i brought my sleeping pills. But the lobby people where really friendly.

room was ok, but did not get to check in on time, and only got 1 towel for 2 people. staff let me in the room (thankfully) but never did recieve a door key.

Great location and the room was very clean! I Wallis definitely recommend!

We arrived to check in at 3pm, we were asked to wait because our rooms were not ready. Our room was not ready until about 8pm. With 2 kids, thats tough. Plus now I have more charges on my card than I authorized??

What a nightmare. I stayed two nights. They did not clean my room. Only picked up towels and re-arranged the shower curtain walked out. I stayed in my room all day on day two as I was feeling sick. While sitting on the toilet, A male housekeeper barged in my room unannounced. There I was sitting on the toilet and him surprised to see me sitting there. I was furious! I will sleep under a bush before I go back there again.

This hotel was great! Very affordable & nice. Very clean too! We had an issue with our room so they switched us with no problem to an even better room. Would definitely reccomend & will be staying here again. Its also right near Main Street in Helen but behind everything so you dont really have to deal with the traffic.

Clean rooms. Comfortable bed. Spacious. Very affordable.

Hotel staff so accommodating. Room spacious and comfortable In a quiet section of Helen but near everything we needed. Some maintenance but not to impacting our visit

Upon arriving to check in, staff was friendly and helpful to the ins and outs of Helen, GA. She gave us maps that showed different attractions/restaurants etc. that was more informative that the welcome center. The front desk and breakfast area has been updated and looks good. The rooms themselves were clean but definitely need updating. One helpful hint..the Econo Lodge is on the back/side street that really helps trying to get around the main street during busy times.

Econo Lodge is located east of the congestion of Helen, GA. It is an easy walk into the town. The room was spacious and clean. With only a one night stop over in Helen, GA, this hotel was affordable.

A bit far from town center to walk to in hot weather. Hotel wad OK but needs renovations. Front desk staff were pleasant.

When we arrived and checked in, the floor of the hotel room was extremely dirty. There was trash littering the floor, including muffin wrappers and more. It had not been vacuumed. When my husband went to the front to ask about it, he was behind several other upset customers with similar issues. The excuse was that some staff had not shown up. My husband asked to borrow the vacuum, and he vacuumed the room himself. We cleaned up the trash off the floors. The refrigerator was in the room as advertised, but it did not cool at all. The microwave was missing. And the water pooled in the shower and did not drain properly. And the TV was poor quality. We asked for a different room the next day. We were finally given another room in the evening, after checking on it throughout the day. However, when we checked into it, once again the floor was full of crumbs. The walls were filthy. We once again borrowed the vacuum and cleaned it. My husband asked about a discount, and they stated that we would receive one. They seemed very apologetic. However, they did not leave information for the staff who checked us out to give us a discount. We were told to call the GM to approve a partial refund. However, each time he has called, he is told that the GM will be in later. He has called several times over the past few days, and has been given a different story each time. They have not returned his calls. Although we knew this was a budget option, they still charged about $169 for the first night. We would've been happy had the room been clean.

Hotel was clean but very loud. Kids were running up and down the walkway until 3 am yelling, slamming doors and singing. Could hear everything in the rooms on both sides of our room. Complimentary breakfast was cereal, frozen biscuits still in their plastic bags and some bananas. Hiking in the area is wonderful, parks everywhere. I will not be staying at this hotel on my next trip to Helen.

Toilet didn't work in first room. Thankfully we were able to change rooms with a toilet that barely worked. Not the nicest hotel I've ever stayed in.

Stayed at the Econo Lodge in Helen. Room was nice and clean and comfortable. Staff was helpful. Breakfast in the morning was ok. Coffee was good.

The room was clean, the staff was friendly, all the advertised amenities were there and even with our late check in our promised reservations were held. It's not glamorous but it is exactly what you should get for the cost of the room. Great value if you just need somewhere to sleep while you visit the outdoors in the mountains!

As others have said, if you're tossin the kids in the minivan for something different to do over a summer weekend, it will work. Right next to the waterpark, and immediately adjacent to office of Cool River Tubing. In other words, you'd all go pay, get on the shuttle, get dropped off upstream, then float through Helen back to within walking distance of your hotel room to clean up. Despite other reviews to the contrary, unless you are obese, lazy, and/or have mobility problems, an easy stroll down Edelweisse Straus connects you with the "infamous" Bavarian-themed downtown with its shopping, dining, and more. If you stay here during Oktoberfest, expect to be badly gouged... but again, you can walk to the beer halls, 'Fest all you like, and walk or get a local shuttle/taxi back the "epic" 0.3 miles back to your room. This is why "location" is the establishment's best perk if you (and/or your family) are here to immerse yourself in Helen's tourist extravaganza and don't care much about your lodging. BE REALISTIC: Once you get below the $65.00 price point, you should not expect a destination hotel! It is older, mom-and-pop run (I arrived at 11:30pm and waited for a barefoot man in night-clothes to unlock door and let me in). It has exterior entry, needs new carpet, paint, and renovations to shower/bath area. It gets SLAMMED constantly by dirty, sweaty, wet guests. Towels are minimal in number and lackluster in quality. But for me, with one night, a business meeting in the morning, it was a fine fit: affordable, good sleep in a big, clean bed, nice shower in the morning, basic continental breakfast and coffee, out the door. If you are looking for a more luxury "mountain weekend" for your family, rent a cabin in the surrounding hills or upgrade to a nicer hotel. :)

This hotel is in a great location across the street from the water park with free bus to go tubing, but the price is definitely indicative of what you will get. We arrived 30 minutes after check in time and our 1 king room was still not ready. With a hungry 3 year old, we didnt want to wait longer so they gave us a 1 queen bed room. Very cramped tiny room in desperate need of updates. We were only staying one night and it got the job done...but would definitely not have wanted to stay any longer.

My daughters and I went to helen for a small two day get away and really enjoyed our one night stay in the hotel. The beds were very comfortable and the small continental breakfast was filling. We spent very little time in the hotel because we had activities close by like the small water park and tubing. All in all if we need a room on a budget we would stay here again. However if you want a fancy up to date hotel then this place isn't for you. If you want a place to stay on a tight budget this place is it.

Edelweiss Strausse Helen GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Econo Lodge Helen places you next to Helen Tubing & Helen Water Park and within a mile (2 km) of other popular attractions like Unicoi State Park. This 56-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

All of Econo Lodge Helen's 56 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.


Property features

Econo Lodge Helen features free WiFi in public areas, a meeting room, and a business center. There's free parking and an airport shuttle for a fee. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Double Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Econo Lodge Helen

Everyone (5) Couples (20) Business (1) Family (14) Friends (2) Other (3)
2
Family

I like the walls where sound proof. The tv was discoloured and staticy. There was no hot breakfast like the website said. The pool was closed one of the reason a booked the hotel was cause the pool. The door didnt close all the way you had to push it shut. The beds where old as dirt. Felt every spring. Glad i brought my sleeping pills. But the lobby people where really friendly.

By , from Milner ga on Aug 3, 2020

2
Family

room was ok, but did not get to check in on time, and only got 1 towel for 2 people. staff let me in the room (thankfully) but never did recieve a door key.

By , from COLUMBUS GA on May 26, 2020

4
Partner Couples

Great location and the room was very clean! I Wallis definitely recommend!

By on Feb 3, 2020

3
Family with small children Family

We arrived to check in at 3pm, we were asked to wait because our rooms were not ready. Our room was not ready until about 8pm. With 2 kids, thats tough. Plus now I have more charges on my card than I authorized??

By on Jan 6, 2020

1
Partner Couples

What a nightmare. I stayed two nights. They did not clean my room. Only picked up towels and re-arranged the shower curtain walked out. I stayed in my room all day on day two as I was feeling sick. While sitting on the toilet, A male housekeeper barged in my room unannounced. There I was sitting on the toilet and him surprised to see me sitting there. I was furious! I will sleep under a bush before I go back there again.

By on Sep 8, 2019

4
Everyone

By on Aug 20, 2019

5
Family Family with small children Partner Couples

This hotel was great! Very affordable & nice. Very clean too! We had an issue with our room so they switched us with no problem to an even better room. Would definitely reccomend & will be staying here again. Its also right near Main Street in Helen but behind everything so you dont really have to deal with the traffic.

By on Aug 4, 2019

5

nice hotel, reasonable price, close to town

Everyone

Clean rooms. Comfortable bed. Spacious. Very affordable.

By on Apr 23, 2018

Review comment responded on Apr 29, 2018

We are glad you enjoyed your stay and look forward to seeing you again in the future Thank you

5

stayed over 10 days

Everyone

Hotel staff so accommodating. Room spacious and comfortable In a quiet section of Helen but near everything we needed. Some maintenance but not to impacting our visit

By , from massachusetts on Mar 9, 2018

Review comment responded on Mar 20, 2018

Thank you so much for the great review. We really enjoyed having you with us and look forward to seeing you again in your future travels

3

helpful staff

Everyone

Upon arriving to check in, staff was friendly and helpful to the ins and outs of Helen, GA. She gave us maps that showed different attractions/restaurants etc. that was more informative that the welcome center. The front desk and breakfast area has been updated and looks good. The rooms themselves were clean but definitely need updating. One helpful hint..the Econo Lodge is on the back/side street that really helps trying to get around the main street during busy times.

By , from South Carolina on Jan 5, 2018

Review comment responded on Jan 5, 2018

We are happy you enjoyed your stay. We are working hard to make improvements so hopefully we will see you again in the future. Thanks

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