Hampton Inn Helen

2.5 star property
Riverfront hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn Helen

Spa
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Oversized King Room with Whirlpool and Fireplace | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
147 Unicoi Street, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪2 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

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Room options

King Handicapped Accessible with Roll-In Shower

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

King Handicapped Accessible with Access. Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Two Queen Studio Room

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Study

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

King Study Riverview

  • 200 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Two Queen Standard Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Two Queen Standard Room Riverview

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

King two room Suite

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Oversized King Room with Whirlpool and Fireplace

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Helen

Hampton Inn Helen places you next to Chattahoochee River and within a 5-minute walk of Charlemagne's Kingdom. This hotel has 67 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Charlemagne's Kingdom - 2 min walk - 0.1 miles
  • Helen Arts & Heritage Center - 5 min walk - 0.3 miles
  • Helen Festhalle - 7 min walk - 0.4 miles
  • Alpine Helen/White County Convention and Visitors Bureau - 16 min walk - 0.9 miles
  • Helen Tubing & Helen Water Park - 3 min drive - 1.3 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬14 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬7 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬20 min walk

About this property

Hampton Inn Helen

Riverfront hotel with free breakfast and a fitness center
At Hampton Inn Helen, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also standard.
Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 16 kids stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-11:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Frequently asked questions

Are free cancellation options available at Hampton Inn Helen?

Hampton Inn Helen offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see close to Hampton Inn Helen?

Guests positively rate the hotel's walkable location in Helen, just steps from Chattahoochee River and Charlemagne's Kingdom, and within a short walk of Unicoi State Park. You'll also find Helen Festhalle and Unicoi Hill Park less than a mile away.

Is there parking available at Hampton Inn Helen?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn Helen have a casino at the property?

No, Hampton Inn Helen doesn't have a casino.

Will I find an indoor pool at Hampton Inn Helen?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hampton Inn Helen?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and free Internet access in each guestroom with some featuring river views.

Are there hot tubs at Hampton Inn Helen?

No, there isn't a spa tub at this hotel.

Does Hampton Inn Helen feature a restaurant that includes a breakfast menu?

Hampton Inn Helen offers free buffet breakfast each morning though there is no restaurant.

Does Hampton Inn Helen allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn Helen for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hampton Inn Helen?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Hampton Inn Helen?

No, there aren't any guestrooms with balconies at Hampton Inn Helen.

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

I recently stayed at this Hampton Inn and would say the experience was just okay. The staff was friendly, and the basics were covered, but some areas felt a bit worn and out of sorts. That said, I understand they’re currently undergoing renovations, so it makes sense that things aren’t quite up to the usual Hampton standards just yet. Looking forward to seeing the updates next time around!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

This was one of the best hotel experiences we've had in a while. The facility is great, and they were renovating areas to make it even better. What won me over was the service at the desk. Will was the worker who helped us check in. He was fantastic. Just the nicest guy. He helped and accommodated some requests we had. We were in walking distance to so much on the main road. My kids loved the free cookies and drinks throughout the day. Thank you for making our trip so good!
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Stayed 3 nights in Mar 2025

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was great till breakfast, are was being updated and a bus load of kids were sitting in small eating area waiting for bus, was not room to even get close to breakfast food, had to leave and go down the street to eat, we felt the management should have taken control and moved kids away from eating area. Otherwise everything was good
Stayed 1 night in Mar 2025

4/10 Poor

Carrie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Pictures were misleading. Wanted to be on river.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Traveled with group
Liked: Property conditions & facilities
Not clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Newborn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will be going back
Stayed 1 night in Mar 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Zaahid

Basic stay in Helen

Stayed 2 nights in Jan 2025

10/10 Excellent

Judith L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Comfortable with a good, complimentary breakfast. Convenient to main area. Very walkable.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Warrick

Liked: Room comfort
Disliked: Property conditions & facilities

Not worth the money

Rooms need to be updated and repaired, body wash and conditioner was empty, heat didn’t work at all room was 64 degrees, fireplace was full of dust, and greased finger prints all over microwave, stained caulking, and separating in bathtub, feels more like a quality inn or days in at half the price please fix this place Hilton
Stayed 1 night in Feb 2025

10/10 Excellent

Jarrod

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

misty, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a bit higher in proce but it was clean with friendly staff. I appreciated the free coffee and tea available at all times. I also felt the location was perfect for exploring Helen. Most shops were within walking distance which was wonderful considering the parking lots were pay to park in town.

10/10 Excellent

Colleen

Stayed 1 night in Oct 2024

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I request a refund, hotels.com has not returned it

After making a reservation, I arrived at the hotel with my family and to my surprise they told me that there was no room available and they left us in the cold night without a room. I am waiting for my money back. I requested a document proving that they did not give me the room and they only gave me a zero bill.
Stayed 1 night in Nov 2024

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room floor was in need of a cleaning. Also, the shower door would not stay closed due to a broken piece where the door ended
Stayed 2 nights in Jan 2025

10/10 Excellent

KELLY

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique Bavarian town experience started with our stay.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs in first room. Changed to another room without issue. Very loud and someone stole do not disturb sign off door.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

gail

Disliked: Room comfort

the whole hotel needs an overhaul

Room and bathroom were clean except for green gummy bear on the carpet. Hallway carpet had big stain near the stairs. Mattress was very uncomfortable and gave my husband and I severe back aches. The biggest problem was the cable went out about 8pm and did not come back on before we left the next am. We called twice to the front desk and the second time the front desk lady said that it would not be fixed until the next day {our departure day}. She was kind enough to discount our room stay 30%. Our hotel of choice for the last 3 years had been Hampton Inn so we have been happy with the chain until this visit to Helen Georgia. The hotel needs an overhaul and as soon as possible. The staff were all very nice and polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Dec 2024

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t Book Here!!!

This should not be considered a Hampton hotel it was old and disgusting. There was hair all over the sheets and pillow case I went to the desk and told them the sheets were never changed I put four sheets down on the bed so I could sleep but was grossed out. The manager gave me a full refund
Stayed 1 night in Dec 2024

6/10 Okay

Jeremy

Stayed 1 night in Jan 2025