The location is perfect. In walking distance to everything and right across the street from the river and playground. The rooms were fine (by far the cleanest hotel in town, but could still do better here as the hotel smells like musky old smoke). The pool is a bit gross. Very old, and dingy, with dirty water. I would never step foot in their pool or hot tub based on its looks and smell. So that was a bummer, but all in all ok hotel. The breakfast food was atrocious and served non-edible everything. Go to town to eat and skip the nasty microwaved packaged prison looking food they serve.
I just want to commend the front desk personnel we interacted with on Tuesday. Everything was going wrong for the poor young lady, but she pushed through and never was umpleasant. The older lady who provided breakfast was an enjoyable sight to see in the morning!
Nothing unique. No elevators to 2nd and third floor.
Property was older and in need of renovation and repairs. There were several cracked and missing tiles in the bathroom. Had to look under one of the chairs in the room and it appears that no one has vacuum under in in a very long time.
not clean
Beautiful place
The lobby, the hallways were very dirty, tons of dust in our room, puvic hair in the hot tub and the hotel is beat up. Not good, I will not go back to that hotel. I dont recomend it.
The hotel is worn. It has visible marks and wears in every corner of the hotel. The carpets in the halls were very dirty. The bed was clean as was the bathroom. But, the pillows are not comfortable. The pool is warm but the standing water around the pool looks old and grubby. One positive is the absolute joyful and kind woman in the breakfast area. She was so uplifting. However, overall we would not return.
Had to wait till after 4pm to check into room. Staff at desk advised that cleaning staff was short handed.
Pool was not in operation. Website says will be available June 1st. We checked in on June 16th.
Easy to navigate around town on foot.
We had a great time at Country Inn! The front staff were all wonderful, gave great recommendations, and were so personable. The pool was a great added amenity being we had kids with us and during down time, they were in the pool (and had never been in an in door pool before :)). The cleaning crew were awesome! He was mopping the floor and we had to walk on it, my daughter apologized being he had just cleaned it. He was so personable, smiled and told her it was ok and to be careful. I highly recommend this location (easy to walk everywhere was a definate perk).
Everything was wonderful😄😔
Very friendly and helpful staff. Easy walking distance to downtown and attractions.
We arrived early and the staff was very friendly. They noted that we were already here and tried to have our room ready sooner. Since the hotel is very well located, we spent the remaining time walking around Helen and passing the time until the room was ready. The room we received was very clean. The indoor pool and hot tub was a welcome soak after a day or driving and walking.
Country Inn & Suites by Radisson, Helen, GA places you next to Chattahoochee River and Helen Festhalle. This hotel has 62 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities. Change of towels is available on request.
At Country Inn & Suites by Radisson, Helen, GA, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
The location is perfect. In walking distance to everything and right across the street from the river and playground. The rooms were fine (by far the cleanest hotel in town, but could still do better here as the hotel smells like musky old smoke). The pool is a bit gross. Very old, and dingy, with dirty water. I would never step foot in their pool or hot tub based on its looks and smell. So that was a bummer, but all in all ok hotel. The breakfast food was atrocious and served non-edible everything. Go to town to eat and skip the nasty microwaved packaged prison looking food they serve.
Dear Carmen,Thank you for the rating.
Dear Cary,Thank you for the rating.
I just want to commend the front desk personnel we interacted with on Tuesday. Everything was going wrong for the poor young lady, but she pushed through and never was umpleasant. The older lady who provided breakfast was an enjoyable sight to see in the morning!
Dear Tanya,Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
Nothing unique. No elevators to 2nd and third floor.
Dear Manfred,There is big elevator. in the middle of the hall right past the pool.
Property was older and in need of renovation and repairs. There were several cracked and missing tiles in the bathroom. Had to look under one of the chairs in the room and it appears that no one has vacuum under in in a very long time.
Dear Richard,On behalf of our entire staff at Country Inn & Suites by Radisson, Helen, GA - HELN we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
not clean
Dear Maria,Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
Beautiful place
Dear Carlos,you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
Dear Christina,Thank you for the rating!
The lobby, the hallways were very dirty, tons of dust in our room, puvic hair in the hot tub and the hotel is beat up. Not good, I will not go back to that hotel. I dont recomend it.
Dear Maria,On behalf of our entire staff at Country Inn & Suites by Radisson, Helen, GA - HELN we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues of cleanliness and housekeeping service with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
On behalf of our entire staff at Country Inn & Suites by Radisson, Helen,we apologize for the concerns you shared about your experience athis hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again. in the future.Our breakfast is a full hot breakfast I don't know what prison food I've is never been to prison. however, we have eggs biscuits gravy sausage make your own waffles none of these items are microwave food they are done on a stove or oven.