The room was clean and all areas had been clearly disinfected (remote was in a bag, door was sealed, etc). The pool is big and in a nice room with a lot of space to sit and watch the kids. We stayed in quite a few hotels during this trip and this was by far the best. Will definitely come back here again!
mattress was stained and linens were dirty with hair and other things. Curtains also were stained. Ants in the room as well
We booked a room and when we got there to check in there wasn’t a room available for us. The customer service was awful and we had to go find a hotel room at 1am after driving all day.
The swimming pool is located in a large indoor area providing plenty of space for social distancing.
Nice & clean hotel. Guest services answered & grant all our requests. Friendly staff & clean room.
I never had bad experience at any Hilton facility but this one was odd, they did not have a coffee maker neither they had any dental supply ( toothpaste and all ) after asking their response was to make those arrangements on your own. Even after that when I requested an electric kettle to have warm water for my wife they did not give me one. Also my room was next to pool and kids were playing till 11 PM there was too much noise and nobody cared. I feel it could have been much better than this
People were nice, but hotel has left so.ething to be desired.
This is second time I stay and both times I noticed things from previous customers Necklace and socks and was very dusty. And the sheets were ripped. :/
The reservation via Expedia did not include complimentary breakfast, and the reservation was for a Single Bed Room vs a Double Bed Room — The front desk stated the reservation was for. Single Bed for two Men. If the terms are not transferable i.e. Breakfast that should be shared on the website
Was a quick stay bed was comfortable. Toured the pool and workout facility’s looked nice
I was very pleased with this hotel; they were short staffed (room cleaning) but the staff present did all they could to compensate and make everything "right." I know they were at their wits end and had people waiting to check in b/c rooms weren't ready yet, but they worked hard to do everything they could and were pleasant and professional. We showed up after dinner, around 7:30pm and at first the room wasn't ready as i started the check in process, but then by the time we were done, the front desk checked and a room had come ready. I know those who came later to check in weren't as lucky- the check ins were quicker than the rooms could become ready.
I stay in town often due to family in the area. First time stating here and it was great. I will be coming back next time im in town!
Nice hotel close to everything!!!!!!!!!!!!!!!!!!!!
Great pool area with heated pool. Staff was friendly and clean rooms. Very nice overall
Nice, clean hotel right off of 81. Lots of restaurants nearby, minutes away from JMU, and about 20 minutes from Massanutten.
The room I reserved on Orbitz stated it was a room with a view, the view was of the overhang roof. When I checked in I asked the desk clerk if I was going to get a room with a view, and she shrugged and said "I guess so". The room she gave me was the one at the end of the hall, furthest away from the elevator, which was very slow! The hotel was old and felt dirty, the room was clean enough but not great.
Doubletree by Hilton Harrisonburg places you within 2 miles (3 km) of Edith J. Carrier Arboretum and A Dream Come True Playground. This 143-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free self parking, and a fitness center.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee weekdays from 6:00 AM to 10:00 AM.
All 143 air-conditioned rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and 49-inch TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At Doubletree by Hilton Harrisonburg, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
The room was clean and all areas had been clearly disinfected (remote was in a bag, door was sealed, etc). The pool is big and in a nice room with a lot of space to sit and watch the kids. We stayed in quite a few hotels during this trip and this was by far the best. Will definitely come back here again!
mattress was stained and linens were dirty with hair and other things. Curtains also were stained. Ants in the room as well
We booked a room and when we got there to check in there wasn’t a room available for us. The customer service was awful and we had to go find a hotel room at 1am after driving all day.
The swimming pool is located in a large indoor area providing plenty of space for social distancing.
Nice & clean hotel. Guest services answered & grant all our requests. Friendly staff & clean room.
I never had bad experience at any Hilton facility but this one was odd, they did not have a coffee maker neither they had any dental supply ( toothpaste and all ) after asking their response was to make those arrangements on your own. Even after that when I requested an electric kettle to have warm water for my wife they did not give me one. Also my room was next to pool and kids were playing till 11 PM there was too much noise and nobody cared. I feel it could have been much better than this
People were nice, but hotel has left so.ething to be desired.
This is second time I stay and both times I noticed things from previous customers Necklace and socks and was very dusty. And the sheets were ripped. :/
