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Sheraton Qiandao Lake Resort

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Photo gallery for Sheraton Qiandao Lake Resort

An aerial view of a resort with multiple swimming pools surrounded by lush greenery, a water park, and a dock with boats.
A spacious lobby with large windows offering a view of the sea, a chandelier, and a staircase leading to an upper level.
A spacious lounge area with large windows, comfortable seating, and a view of the outdoors.
A hotel room with a large window, a bed, a desk, a TV, and a view of the sea.
A balcony with a curved glass railing, two wicker chairs, and a view of a lake with a distant island and mountains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700
  • Place, Wangutang Park
    ‪3 min drive‬
  • Place, Qiandaohu National Forestry Park
    ‪4 min drive‬
  • Place, Xin'an Dam
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

A hotel room with a large bed, a TV, a balcony with a view of buildings, and a desk.

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View

A hotel room with two beds, a TV, a desk, and a view of high-rise buildings.

Room, 2 Twin Beds, Garden View

  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, Lake View

Premium bedding, down comforters, desk, cribs (free)

Room, 2 Twin Beds, Lake View

  • Lake view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Lake View

A hotel room with a large bed, a dining area, and a view of the sea.

Premium Room, 1 King Bed, Lake View

  • Lake view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Lake View

Premium bedding, down comforters, desk, cribs (free)

Premium Room, 2 Twin Beds, Lake View

  • Lake view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down comforters, desk, cribs (free)

Club Room, 1 King Bed, Lake View

  • Lake view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Garden View

A hotel room with a large window, a bed, a TV, and a small table.

Club Suite, 1 Bedroom, Garden View

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large window offering a view of the sea, a sofa, a dining table, and a flat-screen TV mounted on the wall.

Club Suite, 1 King Bed

  • Lake view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Lake View

A hotel room with a large bed, a TV mounted on the wall, and a view of the sea through the window.

Deluxe Suite, 1 King Bed, Lake View

  • Lake view
  • 1012 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down comforters, desk, cribs (free)

Room, 1 King Bed, Lake View

  • Lake view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hangzhou

Sheraton Qiandao Lake Resort places you next to Qiandao Lake and within 2 miles (3 km) of Xiyuan Wharf. This 5-star hotel welcomes guests with 249 rooms and conveniences like a water park, an indoor pool, and a 24-hour gym.

What's nearby

  • Wangutang Park - 3 min drive - 1.7 miles
  • Qiandaohu National Forestry Park - 4 min drive - 1.8 miles
  • Jiangnan Park - 48 min drive - 32.7 miles
  • Xin'an Dam - 53 min drive - 35.5 miles
  • Meicheng Ancient Town - 59 min drive - 43.1 miles

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 136 min drive

Restaurants

  • ‪品湖船家鱼头馆 - ‬4 min drive
  • 落日咖啡
  • ‪KFC 肯德基 - ‬14 min walk
  • ‪日落时分 - ‬4 min drive
  • ‪Fishing @ Sheraton Qiandao Lake Resort - ‬6 min walk

About this property

Sheraton Qiandao Lake Resort

Guests of Sheraton Qiandao Lake Resort enjoy a water park, an indoor pool, and a 24-hour gym. There's free parking, and an airport shuttle (available on request) for CNY 7000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
37-inch LCD TVs come with satellite channels, and guests can stay connected with wired internet and free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, sitting areas, and refrigerators are also standard. Change of bedsheets is available on request.
A 24-hour health club and a water park (surcharge) are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Parking included
  • Free WiFi
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9.8 out of 10, Exceptional, 8 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 20 per hour)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 12:30 AM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Club Lounge
  • Feast
  • Fishing
  • Lobby Lounge
  • Yue

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycles
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Water park

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,073 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Lifeguards
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 400.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou

Frequently asked questions

Are free cancellation options available at Sheraton Qiandao Lake Resort?

Sheraton Qiandao Lake Resort provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Qiandao Lake Resort?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at Sheraton Qiandao Lake Resort on Jul 30, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Qiandao Lake Resort?

This hotel is located in Hangzhou, just steps from Qiandao Lake. You'll also find Qiandaohu National Forestry Park and Xiyuan Wharf within a short drive.

Is parking available on site at Sheraton Qiandao Lake Resort?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Sheraton Qiandao Lake Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 3 restaurants, and a bar/lounge at this hotel.

Does Sheraton Qiandao Lake Resort have a casino?

No, Sheraton Qiandao Lake Resort doesn't have a casino.

Is there an indoor pool at Sheraton Qiandao Lake Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from July until September.

Is Sheraton Qiandao Lake Resort a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including 3 restaurants, an indoor pool, and a bar/lounge.

Are there hot tubs at Sheraton Qiandao Lake Resort?

No, but guests can enjoy a sauna at this hotel.

Does Sheraton Qiandao Lake Resort have a restaurant that serves breakfast?

Yes, Sheraton Qiandao Lake Resort has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Qiandao Lake Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Sheraton Qiandao Lake Resort.

Are there connecting rooms at Sheraton Qiandao Lake Resort?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Sheraton Qiandao Lake Resort?

Yes, every guestroom at Sheraton Qiandao Lake Resort comes with a balcony and some offer lake and garden views.

Sheraton Qiandao Lake Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🏝️ Impressive Trip in the summer holiday 2025

1. Room space was so enough for 2 adults plus 1 child 2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient 3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring 4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc 5. Walkable at the night around the hotel and lake
Outside at the 1st floor
Backyard
Overviewing the hotel
Sunrise at the balcony
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, personnel à l’écoute et à tout fait pour satisfaire nos demandes. Aménagements extérieurs au top, large choix au buffet du petit déjeuner.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

shu yi

Liked: Cleanliness, property conditions & facilities, room comfort

謝謝禮賓部

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
Stayed 2 nights in May 2024
Verified

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
Stayed 2 nights in May 2024
Verified

10/10 Excellent

David Ki Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…
Stayed 1 night in Nov 2021
Verified

8/10 Good

sihjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀一絕

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！ 早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

zuyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家庭出游

非常不错，湖景美丽
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

很好
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

很好
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

huiqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很不错，服务好，还免费升级高楼层。早餐很棒
Stayed 2 nights in May 2020
Verified

8/10 Good

Michael Ka Chung

Liked: Cleanliness, staff & service, room comfort

Good but need improvement

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Matus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near lake

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

房間很大舒適安靜
Stayed 2 nights in Nov 2018
Verified

8/10 Good

TSUI HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, 除了西餐廳選擇太少
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will come back

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

xi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设施齐全，位置优越，服务也很到位，整体入住感觉不错。
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
隔日還續住…門口有掛上請勿打擾…早上10點多就有服務員開門要打掃，睡夢中讓人來不及穿衣服。五星外觀只有一星服務。電話開通撥打外線要等10分鐘。保險箱無法打開也是等了10分鐘。酒店叫的出租車無跳錶…被司機喊價吭錢。住湖景房但晚上一片黑也看不到什麼。這酒店不值得花2500¥高房價入住。
Verified

10/10 Excellent

CHIA-CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的環境

位置不錯，湖景房面對一片開闊的湖水感覺很棒。
Verified

10/10 Excellent

Xujin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！
Verified

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is ok, just the check in process a bit slow
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great place to visit

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推荐入住

酒店环境很安静，不远处就是镇中心，吃饭很方便
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入住

地點不錯挺方便的 陽台湖景很好，服務人員素質也不錯，房間打掃時連皮鞋的幫忙擦了，讚一個
Stayed 2 nights in Nov 2017

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