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Holiday Inn Hangzhou CBD by IHG

4.0 star property
Riverfront hotel with a health club and a sauna

Choose dates to view prices

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

View in a map
No 20 Qianchao Road, Hangzhou, Zhejiang, 310000
  • Place, MIXC Mall
    ‪15 min walk‬
  • Place, Hangzhou Olympic Sports Center
    ‪5 min drive‬
  • Place, West Lake
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Kitchen (Living Dining Area)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Kitchen (Living Dining)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Living Dining Meeting)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

  • 560 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Kitchen

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 King Bed, Refrigerator

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hangzhou

Located in Jianggan within a short walk of MIXC Mall, Holiday Inn Hangzhou CBD by IHG is within a mile (2 km) of Raffles City Hangzhou. This 209-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • MIXC Mall - 15 min walk - 0.8 miles
  • Hangzhou Olympic Sports Center - 5 min drive - 2.9 miles
  • West Lake - 6 min drive - 4.0 miles
  • Hangzhou Tower Shopping Mall - 7 min drive - 4.5 miles
  • Wulin Square - 7 min drive - 4.5 miles

Getting around

  • East Railway Station (East Square) Station - 11 min drive
  • Jianghehui Station - 13 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Jardin de Jade(苏浙汇) - ‬14 min walk
  • ‪Souq - ‬18 min walk
  • ‪HEYTEA 喜茶 - ‬14 min walk
  • ‪许留山 Hui Lau Shan - ‬13 min walk
  • ‪Peet's Coffee - ‬10 min walk

About this property

Holiday Inn Hangzhou CBD by IHG

Riverfront hotel with a health club and a sauna
Guests staying at Holiday Inn Hangzhou CBD by IHG enjoy an indoor pool, a gym, and a sauna. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include WiFi in public areas, meeting rooms, and conference space.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and bathrobes. Other standard amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
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  • Air conditioning
8.6 out of 10, Excellent, 80 reviews
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Nov 2 - Nov 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (CNY 40); free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lounge

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 310 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for wireless internet in public areas: CNY 40 (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Cbd
Hangzhou Holiday Inn Cbd
Holiday Inn Cbd
Holiday Inn Cbd Hangzhou
Holiday Inn Cbd Hotel
Holiday Inn Cbd Hotel Hangzhou
Holiday Inn Hangzhou Cbd
Holiday Inn Hangzhou CBD Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Hangzhou CBD by IHG?

Holiday Inn Hangzhou CBD by IHG offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to see close to Holiday Inn Hangzhou CBD by IHG?

This hotel is situated in Jianggan within a short 14-minute walk of MIXC Mall and also 17 minutes on foot from Hangzhou Grand Theatre. You'll also find West Lake and Wushan Night Market within a short drive.

Will I be able to park at Holiday Inn Hangzhou CBD by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Hangzhou CBD by IHG feature a casino at the property?

No, Holiday Inn Hangzhou CBD by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hangzhou CBD by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Hangzhou CBD by IHG a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service, a minibar, and a pillow menu.

Are there hot tubs at Holiday Inn Hangzhou CBD by IHG?

No, but guests can enjoy a sauna at this hotel.

Does Holiday Inn Hangzhou CBD by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Hangzhou CBD by IHG serves breakfast for a surcharge at The Lounge.

Does Holiday Inn Hangzhou CBD by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Inn Hangzhou CBD by IHG.

Does Holiday Inn Hangzhou CBD by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Hangzhou CBD by IHG?

The closest major airport to Holiday Inn Hangzhou CBD by IHG is Hangzhou (HGH-Xiaoshan Intl.), which is 15.6 mi away (27 minutes by car).

Can I book a room with a balcony at Holiday Inn Hangzhou CBD by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hangzhou CBD by IHG.

Reviews

Holiday Inn Hangzhou CBD by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 95 reviews
Rating 8 - Good. 46 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

Reviews

8/10 Good

DAVID

Liked: Staff & service
Ok
Stayed 3 nights in Sep 2024

8/10 Good

Aidan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Xiaojie, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in this hotel for 10 nights. pleasant staff and clean. will come back again!
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit for few days

Hotel room are clean and comfortable, the morning breakfast buffet is great, the location is close to big upscale shopping center, also you can find lost of local and westerners food.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Steven, Leeds England

Liked: Cleanliness, staff & service
Hotel OK. Room has a washing machine and kitchen faculties which I did not require. Because there was so much furniture and equipment in the room, it felt a bit cramped.
Stayed 1 night in Nov 2018

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was okay, when I checked out the clerk failed to refund my security deposit and still its not being refunded. I looked into the Holiday Inn web site for contact information regarding this issue but could not succeed so far.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

No aircon when outside temperature was 26 - 27 C

My second stay, room a bit on the smaller than what we had last year. No aircon when outside temperature was 26-27 C, had to request for an electric fan to make it through the nights. Convenient location, shower water pressure is good.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

This hotel is catered more for young family. The hotel lobby even have a play zone for kids. My room probably was for family, as there were child proof devices and cartoon drawings all over the room. Staff speak ok English. The hotel is about 20 to 30 minutes to Hangzhou Railway Station depending on traffic. It is an Ok hotel.
Stayed 1 night in Oct 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort

good business hotel

good hotel for a short trip to hangzhou
Stayed 1 night in Dec 2017

10/10 Excellent

sverma, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Great Price

I stayed here for 8 nights. The hotel staff were incredibly helpful and spoke english. The room was a nice size, not huge but also not small. Then hotel and room were updated, comfortable and clean. The third floor gym was small but had the equipment I needed. The pool looked nice but I didn't use it (forgot my bathing suit).
Stayed 8 nights in Aug 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard corporate experience

Stock standard Holiday Inn experience. Neither good nor bad. Just a brief one night stay, so no need to at Marriott / Intercontinental around the corner at twice the price.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

free wifi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

Good location for our vendor visit. Free wifi useful for business travel.

10/10 Excellent

Xinyuan, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Business trip

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

glad to have room upgraded

satisfied

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

you get what you expect from holiday inn close to a big shopping mall and not too far from airport

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Miriam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hangzhou

Fab stay as usual

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service but room a bit dated

Service is good but the room is a bit dated and insufficient lighting at the entrance. Not in the city center but good for travel to airport as no need to get stuck in traffic in the city.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Hike, Dongguan, China

Disliked: Cleanliness, staff & service, property conditions & facilities

not for a non smoker

I have stayed here several times in the past and always a great value for the rate, especially the suites. With the mall a 5 minute walk down the road its very convenient. Only problem is, all the rooms now stink of cigarette smoke. I clearly booked a non smoking room, reconfirmed at check in that I wanted a true non smoking room, that does not smell like smoke. They upgraded my room to a "non smoking" room, but told me that while foreigners follow the non smoking laws, chinese guests do not. We got into our room and the non smoking room had multiple ashtrays, no wonder why people smoke in non smoking rooms.

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