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The Dragon Hotel Hangzhou

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Hangzhou

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Photo gallery for The Dragon Hotel Hangzhou

Exterior
Lobby lounge
Premium bedding, down comforters, minibar, in-room safe
Property grounds
Executive Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
120 Shuguang Road, Xihu Area, Hangzhou, Zhejiang, 310007
  • West Lake
  • Broken Bridge
  • Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

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Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • 936 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Executive Deluxe Room

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, minibar, in-room safe

Premier Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Hangzhou

Located in Xihu, The Dragon Hotel Hangzhou is within a mile (2 km) of sights such as West Lake and Huanglong Stadium. This 5-star hotel has 566 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool. Located centrally in Hangzhou, it's connected to the convention center and also close to Baopu Taoist Temple and Beishan St.

What's nearby

  • Zhejiang University Yuquan Campus - 3 min drive - 1.4 miles
  • Wulin Square - 3 min drive - 1.6 miles
  • Hangzhou Tower Shopping Mall - 3 min drive - 1.7 miles
  • Hangzhou China Silk Town - 4 min drive - 2.3 miles
  • Lingyin Temple - 7 min drive - 3.8 miles

Getting around

  • Huanglong Cave Station - 11 min walk
  • Hangzhou Station - 17 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 42 min drive

Restaurants

  • ‪龙宫大酒店 - ‬6 min walk
  • ‪Dcafe自助餐厅 - ‬1 min walk
  • ‪至尊鲨鱼 - ‬2 min walk
  • ‪半小时餐厅 - ‬6 min walk
  • ‪象山石浦海鲜城 - ‬5 min walk

About this property

The Dragon Hotel Hangzhou

Luxury hotel with 3 restaurants connected to the convention center in Hangzhou
Guests of The Dragon Hotel Hangzhou enjoy a full-service spa, a nightclub, and an indoor pool. You can take advantage of onsite parking for a fee, along with an airport shuttle (available 24 hours) for CNY 650 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a gym, and a sauna.
37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. IPod docks, sitting areas, and minibars are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

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Exterior

Wyndham Grand Plaza Royale Hangzhou

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9.0 out of 10, Wonderful, 341 reviews
$121 nightly
The price is $128
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • D Cafe Buffet Restaurant
  • Grand Dragon Restaurant
  • Veranda Restaurant

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • 5 buildings
  • Built in 1988
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with premium satellite channels
  • DVD player
  • iPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 460.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Airport shuttle fee: CNY 650 per person (one way)
  • Rollaway bed fee: CNY 460.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dragon Hangzhou
Dragon Hotel
Dragon Hotel Hangzhou
The Dragon Hotel
The Dragon Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel
The Dragon Hotel Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Is free cancellation available at The Dragon Hotel Hangzhou?

The Dragon Hotel Hangzhou provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of The Dragon Hotel Hangzhou?

This hotel is situated in Xihu within a short 15-minute walk of Huanglong Stadium and also 17 minutes on foot from Baopu Taoist Temple. You'll also find Beishan St and Former Residence of Sha Menghai less than a mile away.

Is there parking available at The Dragon Hotel Hangzhou?

Yes, self parking is available for a surcharge. Electric car charging is also available for guests.

Is a spa located at The Dragon Hotel Hangzhou?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does The Dragon Hotel Hangzhou have a casino on the premises?

No, The Dragon Hotel Hangzhou doesn't have a casino.

Will I find an indoor pool at The Dragon Hotel Hangzhou?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at The Dragon Hotel Hangzhou?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at The Dragon Hotel Hangzhou?

No, but all guestrooms at this hotel have jetted bathtubs.

Does The Dragon Hotel Hangzhou have a restaurant that serves breakfast?

Yes, The Dragon Hotel Hangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Dragon Hotel Hangzhou allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Dragon Hotel Hangzhou.

Does The Dragon Hotel Hangzhou have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Dragon Hotel Hangzhou?

The closest major airport to The Dragon Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 19.7 mi away (42 minutes by car).

Can I book a room with a balcony at The Dragon Hotel Hangzhou?

No, there aren't any guestrooms with balconies at The Dragon Hotel Hangzhou.

Does The Dragon Hotel Hangzhou offer wedding services?

Take advantage of the wedding venue at The Dragon Hotel Hangzhou if you plan to say "I do" during your trip.

The Dragon Hotel Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 157 reviews
Rating 8 - Good. 50 out of 157 reviews
Rating 6 - Okay. 9 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience, great staff

Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder.
Stayed 4 nights in Sep 2018

6/10 Okay

Pengfei

Stayed 2 nights in Jul 2018

10/10 Excellent

Kiak Cong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Slow Internet

The environment is excellent but not suitable for business trip. Internet very slow. Front desk cannot exchange cash to Chinese currency.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Alicia, Southern California

Disliked: Cleanliness, staff & service, property conditions & facilities
The room we were given after checking in was moldy, had stains on the carpet and the curtain was not properly attached to the railing. We insisted on having the manager look a the room so he could personally see the conditions of the rooms in his hotel. The manager did not speak any English so had one of his employees act as a translator. After showing them the moldy shower, the translator asked what the problem was!?!? We pointed out the mold in the shower and the other problems with the room (curtains, and stained carpet) and they agreed to move us to a different room in a different tower. There was a small amount of mold in the shower in some difficult-to-reach places new room, but overall the new room was quite clean and pleasant and in good condition. If you book a room here, keep in mind that unless the hotel staff thinks you are someone important, or are willing to complain, you may end up in a very poor condition room. The first room we were given was worse than many rooms I've had in cheap travel motels in the USA.
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Steve, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay in hangzhou

This is a five sta4 hotel that really is five stars yet it is reasonably priced. The hotel is dry clean, updated, staff really cares and the location is fantastic if you wish to be close to west lake. The gym is also aws9me and the casual local restaurant is wonderful. I can’t say enough good things about this hotel. The only thing to be aware of ( if coming from the us) is that not mainy of the staff speak engliish so communication can be challenging, but also fun, they really try. Great place
Stayed 6 nights in Mar 2018

10/10 Excellent

Scubasylv, Ottawa, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel close to West Lake and shopping.

Huge, beautiful hotel with large rooms, great pool and gym. There is also a spa, an amazing bakery and several restaurants. It is very safe and the staff is quite helpful even when language is a barrier. The bakery has items you can pick up and the buffet restaurant is awesome. The Spanish restaurant is very, very good; kind of a foodie place. Did not try out the spa but it looked very nice.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Fee Man Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and value for money. Within working distance to the West lake.

10/10 Excellent

shimoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Beautiful hotel with wonderful staff who made our stay so memorable

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing and I would stay here again. Beds and pillows are awesome, and room and bathroom are spacious. Lot's of plugins which is awesome for the business traveler. Staff were all kind and helpful. The breakfast buffet was the only down side.. I thought the selection was a bit small. But would still stay again next time I am in Ningbo.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as akways. It's the fourth time that I choose to stay multiple nights here. It's a wonderful place. I wish the food wasn't so expensive.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel close to Westlake.

This hotel was very comfortable and within walking distance to Westlake. Very good staff, clean and quiet at night.

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