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InterContinental Hangzhou ICC by IHG

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Photo gallery for InterContinental Hangzhou ICC by IHG

A modern hotel room with a large window offering a city view, a comfortable sofa, a dining area with a table set for two, and a desk with a computer and books.
A hotel room with a large bed, a TV, a desk, and a view of the city.
A park with a modern building, pathways, and trees.
A spacious living room with a chandelier, patterned sofas, and a coffee table with magazines and flowers.
A conference room with rows of tables and chairs, a patterned carpet, and a large chandelier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016
  • Place, Hangzhou City Planning Exhibition Hall
    ‪14 min walk‬
  • Place, MIXC Mall
    ‪16 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪17 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

A hotel room with a large bed, a desk with a laptop, a chair, and a view of a cityscape at night.

Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Premium

A hotel room with a large bed, a bathroom with a mirror, and a nightstand with a lamp.

1 King Premium

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium River View

  • River view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Upgraded Premium Room

A hotel room with a large bed, a desk with a laptop, a chair, and a view of a cityscape at night.

Upgraded Premium Room

  • River view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for 2 Single Premium

A hotel room with two beds, a sitting area, a bathroom, and a TV.

2 Single Premium

8.0 out of 10
Very good
(1 review)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for 2 Single Classic

A hotel room with two beds, a sitting area, a bathroom, and a TV.

2 Single Classic

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

A hotel room with a television, seating area, and a view of the city.

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • River view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room

A hotel room with a large bed, a bathroom with a mirror, and a nightstand with a lamp.

Classic Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for 1 King Classic

A hotel room with a large bed, a bathroom with a mirror, and a nightstand with a lamp.

1 King Classic

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Twin Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for 2 Single Premium River View

A hotel room with two beds, a desk, a chair, and a view of a city skyline.

2 Single Premium River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

A hotel room with a large window, a sofa, a dining table, and a view of the cityscape.

Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access

A hotel room with a flat-screen TV, a sofa, a round coffee table, and a large window with a city view.

Suite, 1 Bedroom, Accessible, Club Lounge Access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

A hotel room with a television, seating area, and a view of the city.

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a television, and a view of a cityscape through large windows.

Premium Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Accessible

A hotel room with a large bed, a bathroom with a mirror, and a nightstand with a lamp.

Classic Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, InterContinental Hangzhou ICC by IHG is within a few miles (5 km) of popular sights such as Wushan Night Market and West Lake. This 384-room, 4.5-star hotel has a full-service spa along with free in-room WiFi and free self parking.

What's nearby

  • Hangzhou City Planning Exhibition Hall - 14 min walk - 0.8 miles
  • Raffles City Hangzhou - 14 min walk - 0.8 miles
  • MIXC Mall - 16 min walk - 0.9 miles
  • Hangzhou Grand Theatre - 17 min walk - 0.9 miles
  • West Lake - 5 min drive - 3.3 miles

Getting around

  • Citizen Center Metro Station - 2 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬10 min walk
  • ‪江澜楼阁大酒店 - ‬5 min walk
  • ‪老头儿油爆虾 - ‬4 min walk
  • ‪Club InterContinental - ‬5 min walk
  • ‪星巴克（杭州滨江城市之星店） - ‬13 min walk

About this property

InterContinental Hangzhou ICC by IHG

Guests staying at InterContinental Hangzhou ICC by IHG enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Connections Lobby Bar
  • Fresh All Day Dining
  • Sun&Moon Restaurant

Things to do

  • Full-service spa
  • Gym
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19,160 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per stay
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Rollaway bed fee: CNY 408.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Are free cancellation options available at InterContinental Hangzhou ICC by IHG?

InterContinental Hangzhou ICC by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Hangzhou ICC by IHG?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at InterContinental Hangzhou ICC by IHG on Oct 25, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around InterContinental Hangzhou ICC by IHG?

This hotel is situated in Downtown Hangzhou within a short 16-minute walk of MIXC Mall and also 20 minutes on foot from Hangzhou Grand Theatre. You'll also find West Lake and Wushan Night Market within a short drive.

Is a spa located at InterContinental Hangzhou ICC by IHG?

There is a full-service spa available for guests to enjoy and services include massages.

Does InterContinental Hangzhou ICC by IHG feature a casino on the premises?

No, InterContinental Hangzhou ICC by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Hangzhou ICC by IHG?

No, there is no indoor pool at this hotel.

Does InterContinental Hangzhou ICC by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Hangzhou ICC by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does InterContinental Hangzhou ICC by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental Hangzhou ICC by IHG though service animals are welcome.

Where is the closest airport to InterContinental Hangzhou ICC by IHG?

The closest major airport to InterContinental Hangzhou ICC by IHG is Hangzhou (HGH-Xiaoshan Intl.), which is 16.2 mi away (24 minutes by car).

InterContinental Hangzhou ICC by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 176 reviews
Rating 8 - Good. 49 out of 176 reviews
Rating 6 - Okay. 14 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 5 out of 176 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Incredible great view unique hotel
Balcony view
Lobby view
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is enchanting, the building itself is beautiful and the staff is amazing. The view of the city through your windows is astonishing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and good service. Very helpful staff.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel’s style and service are excellent. The room is spacious and well equipped. The breakfast buffet, however, has room for improvement. The taste, freshness, and variety could be enhanced.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

For a five star hotel the amenities and
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The building design is unique.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good and clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slight feedback otherwise great stay

enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great, but small details make things not so great. Few electricity plugs in the room, not disturb sign is unnoticeable etc. location more for business travel than tourism
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept hotel with high service level

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다양한 식사와 신선하고 맛있는 과일이 너무 좋아요
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel lindo confortável ótimo café da manhã
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
좋은여행이되었어요 ㅎㅎ
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
乾淨的客房、情切的服務人員、設施完善，週邊環境優美，交通方便
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美好回憶

地段便捷，一流江景.值得留念
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋습니다!
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

큰 규모의 호텔입니다. 편안했습니다. 음식도 좋았습니다.

큰 규모의 호텔이고, 편안한 여행을 다녀왔습니다.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會再入住

國際五星品牌無可挑剔
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and good stay

I really love this place, very nice hotel, comfortable. Breakfast okay. And the front desk lady is sooooo beautiful indeed.
Stayed 2 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the hotel

Nice hotel and good service
Stayed 1 night in Jul 2020