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InterContinental Hangzhou

4.5 out of 5.0

Recent guest reviews

I stayed here for a 3 Day Conference in their Conference Center. Beautiful hotel, breathtaking lobby, centrally located and fantastic service. Full gym, pool and exercise facility. You can walk out the back door to unlimited shopping and the river walk. Excellent stay, I didn’t want to leave.

The Intercontinental Hangzhou is a nice hotel and one that is located well when it comes to business related activities. Right next to the hotel you can find several shopping malls that include good restaurants with both business and family settings. The hotel itself has very nice rooms and the upgrade ones are even nicer (as you would expect). Overall, very good value for the money.

Love this hotel! I am not one for interior spaces in hotels - I find them mostly pretentious and a waste of real estate - but for some reason, I gawked at the interior of this golden globe each time I left my room. It is really something; maybe a cameo in a Bond-esque movie is in its future. My room was massive, with a wonderful view of the river. I stood there and plotted how I would make Bond talk once I captured him. Billy at the Front Desk stands out - he was willing to help on whatever matter he could, including walking me downstairs and showing me the best way to find a convenience store (as opposed to just rattling off instructions). Beware, the area in which the hotel sits is a sterile CBD. There is nothing to do outside the hotel, but I was happy to stay put.

A modern luxurious hotel with unique architectural design located in the business district of Hangzhou. Spacious rooms, full of amenities. Magnificent river view. A huge "Outlet" shopping mall with direct access from hotel premises. An underground station 5 minutes walking distance. If you have a properly located room, you can watch the incredible night Light Show directly from you room window.

The Golden ball took me by surprise. i figured it was inexpensive, business type hotel, so i did not do any research. the architecture is amazing. The rooms were very very nice and very clean. The service was also impeccable. the only drawback for me was that there were not good restaurants to choose from. i was there one night, and it was a Sunday night. the main restaurant was closed. The German restaurant had, literally, not a person in it. and all that was left was buffet....and I dont eat buffet. BUT, having said that, it was my only complaint.

Amazing hotel, beautiful rooms with great view, good restaurant, nice staff. Been there for a exhibition at ball room and all organisation was perfect. In the evening went out nearby the park for the fantastic water show and took a walk to the river. Nothing to complain about.

Positively surprised! First time to China and Hangzhou so I have nothing to compare with but I can only recommend the place. Rooms: Had a room on the 17th floor so I do not know whether the rooms on other floors have a different layout because of the building design. Spacious, enough space for clothes to hang and put, bathroom big enough with separation for shower and even toilet. Clean and tidy, perhaps some years old but you really do not recognize this. Breakfast: Mixture of Chinese, Asian and Continental Breakfast. Everything is available! Actually I think it is too much because you really spent time in looking what is offered instead in having breakfast... Personnel: Here I have to tell that this was just more than perfect! Wherever you went you had been taken care of. I had due to accident even the support from the hotel that they joined me with one of their employees to the hospital for a check. This free of charge and without even asking or any discussion. Just helpful! Once again thanks very much (also special thanks to Roy who joined med to the hospital and was guiding me through the different dep. and translated - Big thanks)

Attached to the premier conference facilities in Hangzhou, this Intercontinental Hotel is an architectural feat, with spectacular lobby/atrium, well-equipped and large guest rooms, and outstanding dining and bar areas. Basic fitness center but nice pool, both on the top floor.

Great stay, good service, comfortable and nice rooms. Breakfast downstair is good, wide variety of Western and Chinese. Upstairs at the Lounge breakfast is basic but adequate. The pool is curved, so have to swim laps in a curve. Gym is basic but ok.

I had to stay in this hotel because of a conference I am attending. The room has a breathtaking view of the river and surrounding buildings. The postmodern design of this hotel, and surrounding ones, like the civic center, is a marvellous sight. The room is probably one of the most spacious I have stayed in anywhere in the world, with a walk in wardrobe and dual sinks. The comfort level is amazing, with a second television from the bath tub, work desk, lounge chair, huge king bed and free wifi connection. The bed faces the glass window which occupies the entire opposite wall of the room. At night the sight of the moving lights from the nearby building is out of this world. The checking in desk and the breakfasts are located on level 5, separated from the concierge and travel stuffs on level 1, so need to changes lifts to get out of hotel each time. This is a little inconvenient but provides more security and privacy.

Jiefang East Road No 2 Hangzhou Zhejiang

Hotel highlights

  • Free in-room WiFi
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Jianggan, InterContinental Hangzhou is a leisurely stroll from sights such as Hangzhou City Planning Exhibition Hall and Hangzhou Grand Theatre. This 395-room, 4.5-star hotel has 3 restaurants along with conveniences like an indoor pool and free in-room WiFi. Near the airport, the hotel is also close to MIXC Mall and Chongyi Church.


There are multiple options for onsite dining with 3 restaurants, including The Lake All Day Dining, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.


All of InterContinental Hangzhou's 395 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Free newspapers, free bottled water, and safes are also standard.

Property features

Guests of InterContinental Hangzhou have access to an indoor pool, a fitness center, and a spa tub. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, a business center, and an arcade/game room.

Room options

Deluxe Room

Full 1 | King 1 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, River View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 355 reviews