InterContinental Hangzhou ICC by IHG

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for InterContinental Hangzhou ICC by IHG

Children's area
Property amenity
Interior
Deluxe Room (Intercontinental) | View from room
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym

Explore the area

View in a map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016
  • Place, Wushan Night Market
    ‪4 min drive‬
  • Place, West Lake
    ‪5 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

  • 700 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

1 King Premium

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Premium River View

  • 700 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Upgraded Premium Room

  • 1399 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed

2 Single Premium

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 Single Classic

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • 1399 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Classic Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

1 King Classic

  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

2 Single Premium River View

  • River view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, InterContinental Hangzhou ICC by IHG is 2.5 mi (4.1 km) from Wushan Night Market and within a 5-minute drive of West Lake. This 395-room, 4.5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Hangzhou Olympic Sports Center - 4 min drive - 2.7 miles
  • Wushan Night Market - 4 min drive - 2.9 miles
  • West Lake - 5 min drive - 3.3 miles
  • Wulin Square - 7 min drive - 4.4 miles
  • Hangzhou Tower Shopping Mall - 7 min drive - 4.6 miles

Getting around

  • Citizen Center Metro Station - 2 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪江澜楼阁大酒店 - ‬5 min walk
  • ‪觅隐 千寻 - ‬5 min walk
  • ‪Club InterContinental - ‬5 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪星巴克(杭州滨江城市之星店) - ‬13 min walk

About this property

InterContinental Hangzhou ICC by IHG

Luxury hotel with 3 restaurants and a full-service spa
InterContinental Hangzhou ICC by IHG features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 20 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • The Lake All Day Dining
  • Xianshanyuan Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Airport shuttle fee: CNY 20 per person (one-way)
  • Rollaway bed fee: CNY 408.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Are free cancellation options available at InterContinental Hangzhou ICC by IHG?

InterContinental Hangzhou ICC by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Hangzhou ICC by IHG?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at InterContinental Hangzhou ICC by IHG on Oct 26, 2025 start from $100.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around InterContinental Hangzhou ICC by IHG?

This hotel is situated in Downtown Hangzhou within a short 16-minute walk of MIXC Mall and also 11 minutes on foot from Hangzhou City Planning Exhibition Hall. You'll also find West Lake and Wushan Night Market within a short drive.

Is parking available on site at InterContinental Hangzhou ICC by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at InterContinental Hangzhou ICC by IHG?

There is a full-service spa available for guests to enjoy and services include massages.

Does InterContinental Hangzhou ICC by IHG feature a casino on the premises?

No, InterContinental Hangzhou ICC by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Hangzhou ICC by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about InterContinental Hangzhou ICC by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Are there hot tubs at InterContinental Hangzhou ICC by IHG?

Yes, this hotel has a spa tub.

Does InterContinental Hangzhou ICC by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Hangzhou ICC by IHG has 3 restaurants, and serves buffet breakfast for a surcharge.

Does InterContinental Hangzhou ICC by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental Hangzhou ICC by IHG though service animals are welcome.

Does InterContinental Hangzhou ICC by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to InterContinental Hangzhou ICC by IHG?

The closest major airport to InterContinental Hangzhou ICC by IHG is Hangzhou (HGH-Xiaoshan Intl.), which is 16.2 mi away (24 minutes by car).

Are there rooms with balconies that I can book at InterContinental Hangzhou ICC by IHG?

No, there aren't any guestrooms with balconies at InterContinental Hangzhou ICC by IHG.

InterContinental Hangzhou ICC by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 160 reviews
Rating 8 - Good. 48 out of 160 reviews
Rating 6 - Okay. 13 out of 160 reviews
Rating 4 - Poor. 3 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

yue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cathy and Benjamin give me excellent service.

Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities
The building design is unique.
Stayed 1 night in Dec 2024

6/10 Okay

Faisal, Hollis

Business traveler
Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slight feedback otherwise great stay

enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
Stayed 3 nights in Sep 2024

2/10 Terrible

canson

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024

10/10 Excellent

renjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nian

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept hotel with high service level

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023

10/10 Excellent

MARZOUQ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Dec 2021

10/10 Excellent

Nan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the hotel

Nice hotel and good service
Stayed 1 night in Jul 2020

8/10 Good

MIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, many choices
Stayed 1 night in Jun 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Landmark of the city

amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
Stayed 1 night in Jun 2019

10/10 Excellent

Yu Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Hasan Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2019

10/10 Excellent

KUO HSUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意的住宿體驗

非常滿意的住宿體驗。
Stayed 1 night in Dec 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!!!!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018