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The Hiramatsu Hotels & Resorts Sengokuhara

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for The Hiramatsu Hotels & Resorts Sengokuhara

Italian cuisine
Exterior
Junior Suite (with Italian Dinner & Breakfast) Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe
Front of property - evening/night
Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
1245-337 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Ōwakudani
    ‪4 min drive‬
  • Pola Museum of Art
    ‪6 min drive‬
  • Lake Ashi
    ‪6 min drive‬

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Room options

View all photos for 1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Junior Suite (with Italian Dinner & Breakfast) Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

  • 872 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

  • 657 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

  • 474 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

  • 657 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

  • 743 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 527 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Balcony

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 743 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 818 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 743 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Hakone

Located in Sengokuhara within a mile (2 km) of Sengokuhara Susuki Prairie, The Hiramatsu Hotels & Resorts Sengokuhara is within 2 miles (3 km) of other popular sights such as Ōwakudani. This 4.5-star hotel has 20 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Ōwakudani - 4 min drive - 1.9 miles
  • Pola Museum of Art - 6 min drive - 2.9 miles
  • Lake Ashi - 6 min drive - 1.1 miles
  • Hakone Shrine - 8 min drive - 4.6 miles
  • Hakone Open Air Museum - 10 min drive - 4.3 miles

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬4 min drive
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬6 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

Luxury hotel with a full-service spa and free breakfast
Guests staying at The Hiramatsu Hotels & Resorts Sengokuhara enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a terrace and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and designer toiletries. Refrigerators, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). There are outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 109°F.

Languages

English, Japanese

Similar properties

Public bath

Hakone Gora KARAKU

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  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 153 reviews
Hakone Gora KARAKU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 25,300; reservation required

Restaurants on site

  • Italian Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor hot spring

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 109 ºF
  • In-room massages
  • Outdoor hot spring
  • Public outdoor mineral hot springs (onsen)
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: JPY 25300

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA
HIRAMATSU HOTELS RESORTS SENG
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hakone
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel Hakone

Frequently asked questions

What's there to do within easy reach of The Hiramatsu Hotels & Resorts Sengokuhara?

This hotel is situated in Sengokuhara, just steps from Sengokuhara Onsen. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

How much does it cost to stay at The Hiramatsu Hotels & Resorts Sengokuhara?

As of Jun 6, 2025, prices found for a 1-night stay for 2 adults at The Hiramatsu Hotels & Resorts Sengokuhara on Jun 10, 2025 start from $722.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Hiramatsu Hotels & Resorts Sengokuhara?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Hiramatsu Hotels & Resorts Sengokuhara?

There is a full-service spa available for guests to enjoy and services include facials and body treatments.

Does The Hiramatsu Hotels & Resorts Sengokuhara include a casino at the property?

No, The Hiramatsu Hotels & Resorts Sengokuhara doesn't have a casino.

Is there an indoor pool at The Hiramatsu Hotels & Resorts Sengokuhara?

No, there is no indoor pool at this hotel.

Is The Hiramatsu Hotels & Resorts Sengokuhara good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a full-service spa.

Are there hot tubs at The Hiramatsu Hotels & Resorts Sengokuhara?

No, but this hotel does have an outdoor hot spring.

Does The Hiramatsu Hotels & Resorts Sengokuhara have a restaurant that serves breakfast?

Yes, The Hiramatsu Hotels & Resorts Sengokuhara serves free English breakfast at Italian Restaurant each morning.

Does The Hiramatsu Hotels & Resorts Sengokuhara allow pets to stay for free?

No, pets aren't allowed at The Hiramatsu Hotels & Resorts Sengokuhara though service animals are welcome.

Are there connecting rooms at The Hiramatsu Hotels & Resorts Sengokuhara?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Hiramatsu Hotels & Resorts Sengokuhara?

No, at The Hiramatsu Hotels & Resorts Sengokuhara, there aren't any guestrooms that list a balcony.

The Hiramatsu Hotels & Resorts Sengokuhara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 62 reviews
Rating 8 - Good. 12 out of 62 reviews
Rating 6 - Okay. 2 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied, but not blown away !

As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
Stayed 1 night in Oct 2024

10/10 Excellent

hiu lai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！
Stayed 1 night in May 2024

10/10 Excellent

Neelima, McDonough

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Vincnet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and decoration, like walking thorough an art gallery (Like an annex of the Pola Museum, to go see too). The rooms are exquisite, with adjoining hot bath room with a beautiful view. And the restaurant, well, one of the most spectacular of Japan, to say the least...
Stayed 2 nights in Nov 2018

10/10 Excellent

Patrick MF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort & Delicious food!
Stayed 1 night in Feb 2018

8/10 Good

kohei

Stayed 1 night in Feb 2025

10/10 Excellent

LIO VENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

hisae

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
連續住了三晚，客制的餐點，服務非常優。
Stayed 3 nights in Jul 2024

8/10 Good

YOKO

Traveled with partner
リゾート言っているのに、くつろげない
Stayed 1 night in Jun 2024

10/10 Excellent

Po foon

Liked: Cleanliness, property conditions & facilities, room comfort

Great food and environment

an delightful experience. The food is excellent.
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Traveled with group

箱根ひらまつ

お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
Stayed 1 night in May 2024

8/10 Good

Maiko

Stayed 1 night in Apr 2024

10/10 Excellent

DAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

kulthida

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Wing Yin Jane Clare

Stayed 2 nights in Feb 2024

10/10 Excellent

akimasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

FUMIE

Stayed 1 night in Oct 2023

10/10 Excellent

ヤエコ

Stayed 1 night in Oct 2023

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

完美

這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的，服務品質，環境，設施，用料也優。 維ㄧ美中不足的是，已經告知不吃豬肉，但早餐豬肉成分還是很多。可惜。
Stayed 2 nights in Sep 2023