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Gen Hakone Gora

Property class: 4

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Photo gallery for Gen Hakone Gora

A modern bathroom with a glass shower enclosure, a wooden vanity, and a large window offering a mountain view.
A modern hotel room with a glass wall, a balcony with a pool, and a view of mountains.
A modern hotel room with a large sofa, a dining area, and a TV.
A modern interior with a large sofa, round tables, wicker chairs, and a view of mountains through large windows.
A modern living room with a wooden dining table, comfortable seating, a flat-screen TV, and a large window offering a view of the sea.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1300-238 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪6 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for Suite Twin Room, Mountain View, Non-smoking

A modern interior with a large window offering a mountain view, a flat-screen TV, and a seating area with wicker chairs.

Suite Twin Room, Mountain View, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Japanese-western Room, Mountain View, Ocean View, Non-smoking

A modern living room with a sofa, a dining table, and a TV. Large windows offer a view of the mountains.

Japanese-western Room, Mountain View, Ocean View, Non-smoking

  • Sleeps 7
  • Free WiFi

View all photos for Japanese-western Room, Mountain View, Non-smoking

A modern outdoor pool area with a view of mountains, a wooden deck, and a stone wall.

Japanese-western Room, Mountain View, Non-smoking

  • Sleeps 7
  • Free WiFi

View all photos for Family Suite, Non Smoking, Mountain View

A modern hotel room with a glass wall, a balcony with a pool, and a view of mountains.

Family Suite, Non Smoking, Mountain View

  • Mountain view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Standard Suite, Non Smoking, Mountain View

A modern hotel room with a large bed, two wicker chairs, a sofa, and a view of the mountains.

Standard Suite, Non Smoking, Mountain View

  • Mountain view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Classic Suite, Non Smoking, Mountain View

A modern hotel room with a large sofa, a dining area, and a TV.

Classic Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Suite, Non Smoking, Mountain View

A hotel room with two beds, a large window with a view of trees, and a wooden ceiling.

Premier Suite, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Luxury Suite, Non Smoking, Mountain View

A modern living room with a wooden dining table, comfortable seating, a flat-screen TV, and a large window offering a view of the sea.

Luxury Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Comfort Suite, Non Smoking, Mountain View

A hotel room with a large bed, a desk with a chair, a television mounted on the wall, and a balcony with a view of the mountains.

Comfort Suite, Non Smoking, Mountain View

  • Mountain view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Junior Room, Non Smoking, Mountain View

A modern living room with a large TV, comfortable seating, and a view of the mountains.

Junior Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

Run of the house, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Gen Hakone Gora is within a mile (2 km) of other popular sights such as Hakone Open Air Museum. This 18-room, 4-star guesthouse has outdoor private hot tubs along with free in-room WiFi and free valet parking.
View more Guest Houses in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 6 min walk - 0.4 miles
  • Hakone Kowakien Yunessun - 2 min drive - 0.9 miles
  • Hakone Open Air Museum - 3 min drive - 1.1 miles
  • Ōwakudani - 5 min drive - 1.3 miles

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 11 min walk
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪箱根餃子センター - ‬14 min walk
  • ‪ダイニングはこね - ‬20 min walk
  • ‪CAFE Ryusenkei - ‬3 min drive
  • ‪鮨・天麩羅 風月 - ‬11 min walk
  • ‪奈可むら - ‬17 min walk

About this property

Gen Hakone Gora

Gen Hakone Gora offers free WiFi in public areas and spa services. Free valet parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage.
55-inch LCD TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer spring water baths, rainfall showers, hair dryers, and designer toiletries. Other amenities include outdoor private hot tubs, tablet computers, and sitting areas.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. Public bath/onsen services include a yukata (Japanese robe).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • Hosted evening meal available daily for a fee

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Body treatments
  • In-room massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV with satellite channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)

These are all of the charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the guesthouse at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Gen Hakone Gora Hakone
Gen Hakone Gora Guesthouse
Gen Hakone Gora Guesthouse Hakone

Frequently asked questions

What is there to do within easy reach of Gen Hakone Gora?

This guesthouse is situated in Gora, just steps from Hakone Tozan Cable Car and Hakone Museum of Art, and within a short walk of Hakone Gora Park. You'll also find Lake Ashi and Hakone Open Air Museum within a short drive.

How much does it cost to stay at Gen Hakone Gora?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Gen Hakone Gora on Sep 26, 2026 start from $866, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Gen Hakone Gora?

Yes, valet and self parking are offered for free at the guesthouse.

Is a spa located at Gen Hakone Gora?

Spa services at the guesthouse include body treatments and massages.

Does Gen Hakone Gora have a casino on the premises?

No, Gen Hakone Gora doesn't have a casino.

Will I find an indoor pool at Gen Hakone Gora?

No, there is no indoor pool on site; however, each accommodation at this guesthouse features an outdoor private hot tub.

What amenities will couples enjoy at Gen Hakone Gora?

Amenities that appeal to couples at this guesthouse include a private outdoor hot tub, a spring water bathtub, and in-room massages.

Are there hot tubs at Gen Hakone Gora?

No, but all accommodations at this guesthouse have spring water bathtubs.

Does Gen Hakone Gora have a restaurant that serves breakfast?

No, Gen Hakone Gora doesn't have a restaurant that serves breakfast.

Will Gen Hakone Gora allow pets to stay free of charge?

No, pets aren't allowed at Gen Hakone Gora.

Are there connecting rooms at Gen Hakone Gora?

No, this guesthouse doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Gen Hakone Gora?

No, you won't find accommodations with balconies at Gen Hakone Gora.

Gen Hakone Gora Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 103 out of 118 reviews
Rating 8 - Good. 9 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 1 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hee Rak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. A must visit if you plan to visit Hakone
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and food, the staff are very friendly and the balcony onsen was fantastic
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect property, staff, and stay. This is just simply perfected on every level, you will leave completely relaxed and wishing you had one more night. If you’re coming from a few days visiting a major city, this is the ultimate reset, relax, and reflect experience.
Stayed 1 night in May 2026
Verified review

6/10 Okay

wael a

Liked: Cleanliness, staff & service
The staff were helpful however language communication could be confusing. The views from the higher floors were really nice. A simple place for short stay not sophisticated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Wonderful staff, who were extremely courteous and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
We've traveled the world, and this is the best hotel I've ever stayed at. Truly a wonderful location and delightful staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great private onsen and very friendly and helpful staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Mountain View, friendly staff that caters every detail of your stay. Nice rooms, comfortable beds and the porch onsen is amazing.
Balcony view
Stayed 1 night in May 2025
Verified review

8/10 Good

Wai Lam

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great service and staff. Highly recommend.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and amazing place. If you like traditional japanese with a modern look. This is the place to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Clean room.attentive staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Matthias

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience and wonderful service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Foods are great.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Claireen Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The views were breathtaking and our experience was overall wonderful!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Mitsue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the balcony and the private bath was amazing and everything was over the top! Highly recommended.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we were hoping for and more! I've never ate such good food, had such a nice room, and met such nice hotel staff!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lai King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and helpful. They were excellent.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! One of our favorite properties of all time
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely, peaceful experience with great, welcoming staff. If you're coming from a faraway place and want to build in time to adjust to the time change (like we did), I suggest you begin your Japan adventure here.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Beautiful.
Stayed 2 nights in Apr 2025