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Gen Hakone Gora

4.0 star property

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Photo gallery for Gen Hakone Gora

Standard Suite, Non Smoking, Mountain View | Bathroom | Separate tub and shower, spring water tub, rainfall showerhead
Classic Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi
Standard Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi
Separate tub and shower, spring water tub, rainfall showerhead
Luxury Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1300-238 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪6 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for Family Suite, Non Smoking, Mountain View

Family Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Family Suite, Non Smoking, Mountain View

  • Mountain view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Standard Suite, Non Smoking, Mountain View

Standard Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Standard Suite, Non Smoking, Mountain View

  • Mountain view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Ryo Japanese Western Style Corner Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Ryo Japanese Western Style Corner Room with Open-air Bath Non-smoking

  • Sleeps 6
  • Free WiFi

View all photos for Syo Japanese Western Style Corner Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Syo Japanese Western Style Corner Room with Open-air Bath Non-smoking

  • Sleeps 4
  • Free WiFi

View all photos for Sui Japanese Western Style Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Sui Japanese Western Style Room with Open-air Bath Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Classic Suite, Non Smoking, Mountain View

Classic Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Classic Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Suite, Non Smoking, Mountain View

Premier Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Premier Suite, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Luxury Suite, Non Smoking, Mountain View

Luxury Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Luxury Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Comfort Suite, Non Smoking, Mountain View

Premium bedding, down comforters, in-room safe, free WiFi

Comfort Suite, Non Smoking, Mountain View

  • Mountain view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Junior Room, Non Smoking, Mountain View

Premium bedding, down comforters, in-room safe, free WiFi

Junior Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

Run of the house, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Gen Hakone Gora is within a mile (2 km) of other popular sights such as Hakone Open Air Museum. This 18-room, 4-star guesthouse has outdoor private hot tubs along with free in-room WiFi and free valet parking.
View more Guest Houses in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Museum of Art - 4 min walk - 0.3 miles
  • Hakone Gora Park - 6 min walk - 0.4 miles
  • Hakone Kowakien Yunessun - 2 min drive - 0.9 miles
  • Hakone Open Air Museum - 3 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 11 min walk
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪箱根餃子センター - ‬14 min walk
  • ‪蕎麦 貴賓館 - ‬3 min drive
  • ‪奈可むら - ‬17 min walk
  • ‪Yakiniku Zen - ‬2 min drive
  • ‪Coffee Camp - ‬12 min walk

About this property

Gen Hakone Gora

Gen Hakone Gora offers free WiFi in public areas and spa services. Free valet parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage.
55-inch LCD TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer spring water baths, rainfall showers, hair dryers, and designer toiletries. Other amenities include outdoor private hot tubs, tablet computers, and sitting areas.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. Public bath/onsen services include a yukata (Japanese robe).

Similar properties

Hot springs
Hakone Kowakien TEN-YU
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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,867 reviews
$413 nightly
The price is $456
Jun 23 - Jun 24
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • Hosted evening meal available daily for a fee

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Body treatments
  • In-room massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV with satellite channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)

These are all of the charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the guesthouse at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Gen Hakone Gora Hakone
Gen Hakone Gora Guesthouse
Gen Hakone Gora Guesthouse Hakone

Frequently asked questions

What is there to do within easy reach of Gen Hakone Gora?

This guesthouse is situated in Gora, just steps from Hakone Museum of Art, and within a 10-minute walk of Hakone Gora Park and Hakone Museum of Photography. You'll also find Hakone Kowakien Yunessun and Hakone Open Air Museum within a short drive.

How much does it cost to stay at Gen Hakone Gora?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Gen Hakone Gora on Jun 5, 2026 start from $755, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Gen Hakone Gora?

Yes, valet and self parking are offered for free at the guesthouse.

Is a spa located at Gen Hakone Gora?

Spa services at the guesthouse include body treatments and massages.

Does Gen Hakone Gora have a casino on the premises?

No, Gen Hakone Gora doesn't have a casino.

Will I find an indoor pool at Gen Hakone Gora?

No, there is no indoor pool on site; however, each accommodation at this guesthouse features an outdoor private hot tub.

What amenities will couples enjoy at Gen Hakone Gora?

Amenities that appeal to couples at this guesthouse include a private hot tub, a spring water bathtub, and in-room massages.

Are there hot tubs at Gen Hakone Gora?

No, but all accommodations at this guesthouse have spring water bathtubs.

Does Gen Hakone Gora have a restaurant that serves breakfast?

No, Gen Hakone Gora doesn't have a restaurant that serves breakfast.

Will Gen Hakone Gora allow pets to stay free of charge?

No, pets aren't allowed at Gen Hakone Gora.

Are there connecting rooms at Gen Hakone Gora?

No, this guesthouse doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Gen Hakone Gora?

No, you won't find accommodations with balconies at Gen Hakone Gora.

Gen Hakone Gora Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 99 out of 112 reviews
Rating 8 - Good. 7 out of 112 reviews
Rating 6 - Okay. 4 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Wonderful staff, who were extremely courteous and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
We've traveled the world, and this is the best hotel I've ever stayed at. Truly a wonderful location and delightful staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great private onsen and very friendly and helpful staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Mountain View, friendly staff that caters every detail of your stay. Nice rooms, comfortable beds and the porch onsen is amazing.
Balcony view
Stayed 1 night in May 2025
Verified

8/10 Good

Wai Lam

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience and wonderful service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Clean room.attentive staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and amazing place. If you like traditional japanese with a modern look. This is the place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great service and staff. Highly recommend.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mitsue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the balcony and the private bath was amazing and everything was over the top! Highly recommended.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Foods are great.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Claireen Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The views were breathtaking and our experience was overall wonderful!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we were hoping for and more! I've never ate such good food, had such a nice room, and met such nice hotel staff!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lai King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and helpful. They were excellent.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! One of our favorite properties of all time
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely, peaceful experience with great, welcoming staff. If you're coming from a faraway place and want to build in time to adjust to the time change (like we did), I suggest you begin your Japan adventure here.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Beautiful.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Ryokan with Onsen and spectacular views!

Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Modern room! Bamboo floors.. Walls of glass!!
Spectacular views!
Spectacular views!
Private in room open air onsen!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and polite and truly felt like an extraordinary experience. Onsen was truly magical and charming. View of the mountains was breath taking. Recommend longer stays next time instead of one night. Will visit again. Until next time.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone

This was by far the most luxurious ryokan I've stayed before in Japan. I loved the spaciousness of the room along with the private onsen bath I had access to. In addition, the public bath was also clean and in good condition. The service I received here was top notch.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m impressed by their staff! Dedicated team members! They take care of your requests like a second! The hotel is the cleanest room I ever seen in Hakone. It’s next to Hyatt Regency and Hakone 白檀！We will definitely come back to this hotel next time! The hotel also has the free shuttle and taking you to anywheres!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spectacular property. We stayed in the Suite for our 25th Wedding Anniversary and the hotel far exceeded our expectations. Facilities and the private Onsen made our visit very special. The photos do not do the property justice. Amazing!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Yuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is awesome. Provide shuttle services to train station. They have great vegetarian for breakfast and dinner but need to let them know in advance. Provide drinks and snacks in the evening. Love the room and onsen.
Stayed 2 nights in Mar 2025