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Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Interior detail
Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(231 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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The price is $271
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Total with taxes and fees
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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Plaza Genova Centro is within a 5-minute walk of popular attractions such as Degollado Theater and Guadalajara Cathedral. This 3.5-star hotel has 197 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Degollado Theater - 3 min walk - 0.2 miles
  • Mercado Libertad - 7 min walk - 0.4 miles
  • Teatro Diana - 14 min walk - 0.8 miles

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Chai - ‬2 min walk

About this property

Hotel Plaza Genova Centro

Hotel Plaza Genova Centro features free WiFi in public areas and a TV in a common area. If you plan to drive, free valet parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. This smoke-free hotel also has a banquet hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.

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Front of property
Hotel Dali Ejecutivo
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is $46
May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 11 2026 to February 11 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

What's there to see near Hotel Plaza Genova Centro?

This hotel is situated in Downtown Guadalajara, just steps from Guadalajara Wax Museum and Degollado Theater, and within a short walk of Plaza de Armas. You'll also find Avienda Chapultepec and Jalisco Stadium within a short drive.

How much does it cost to stay at Hotel Plaza Genova Centro?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Genova Centro on Apr 7, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Plaza Genova Centro?

Yes, valet parking is offered for free at the hotel.

Does Hotel Plaza Genova Centro feature a casino?

No, Hotel Plaza Genova Centro doesn't have a casino.

Is there an indoor pool at Hotel Plaza Genova Centro?

No, there is no indoor pool at this hotel.

Is Hotel Plaza Genova Centro a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Plaza Genova Centro?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Genova Centro have a restaurant with a breakfast menu?

Yes, Hotel Plaza Genova Centro serves breakfast for a surcharge from its restaurant.

Does Hotel Plaza Genova Centro allow pets to stay for free?

No, pets aren't allowed at Hotel Plaza Genova Centro.

Are there connecting rooms at Hotel Plaza Genova Centro?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Plaza Genova Centro?

The closest major airport to Hotel Plaza Genova Centro is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (44 minutes by car).

Can I book a room with a balcony at Hotel Plaza Genova Centro?

No, there aren't any guestrooms at Hotel Plaza Genova Centro that offer a balcony.

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1193 out of 1880 reviews
Rating 8 - Good. 424 out of 1880 reviews
Rating 6 - Okay. 142 out of 1880 reviews
Rating 4 - Poor. 62 out of 1880 reviews
Rating 2 - Terrible. 59 out of 1880 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

jaime

Stayed 1 night in Feb 2026

8/10 Good

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
It was ok the bathroom was missing the towel bar , the trash basket had no plastic bag
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2026

2/10 Terrible

Michelle

Traveled with family and small children, Traveled with family
Unfortunately, our stay at Hotel Plaza Genova was overshadowed by a very negative experience with two staff members, Tania and Oscar. We were charged 250 pesos for a “lost” parking ticket slip, which they claimed was missing and blamed on us. Later that same day, we found the ticket inside our car, meaning it was never lost. Despite this, they refused to acknowledge the mistake or refund the charge. They also did not want to listen to my husband when he tried to calmly explain the situation. Their only response was that they were “following hotel policy,” yet this policy was never explained to us at check-in, nor were we informed about additional charges if a parking ticket was supposedly lost. It’s frustrating that they insist on enforcing policies that weren’t disclosed, especially when the issue resulted from their own mishandling. What made the situation worse was their unprofessional attitude, acting as if they had absolute authority and no accountability. Several other employees even expressed discomfort with how these two behave at work due to their romance relationship which further affected our perception of the hotel’s management and professionalism. This experience left us feeling disrespected and disappointed. The hotel itself may be fine, but interactions like this with staff can completely ruin a guest’s stay. I hope management addresses this seriously so future guests don’t go through the same situation.
Stayed 3 nights in Dec 2025

2/10 Terrible

Mozart, CHICAGO

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel's rating as four-star should be reviewed and re-evaluated. Nothing from the pictures and ratings could have prepared me for the poor condition of this hotel. An extreme disappointment.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Stayed 1 night in Dec 2025

2/10 Terrible

MYRNA

Liked: Staff & service
Disliked: Amenities
They’re remodeling the fourth floor. Heavy machinery and excessive noise started around 8:00am. Impossible to rest with that much noise. If I would have known of this situation, I would have stayed in a different hotel. Could sleep well. Never staying here again.
Stayed 1 night in Dec 2025

4/10 Poor

Alma Graciela, el paso

Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was a bit rude, the ladies at the counter just looked over at me and continued their conversation not asking if I needed assistance. Then when I told them that I had already signed paperwork and just needed the room key, they laughed and turned to talk among themselves. One of them even said something beneath her breath and laughed. Rude
Stayed 5 nights in Dec 2025

10/10 Excellent

Yolanda, LOS ANGELES

Stayed 2 nights in Dec 2025

2/10 Terrible

Andres

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia Leticia

Muy buen servicio, limpieza y amabilidad de todo el personal pero especialmente de Tania en recepción. Muy recomendado y volveremos muchas gracias por todo.
Stayed 6 nights in Dec 2025

10/10 Excellent

juan Manuel

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 3 nights in Dec 2025

8/10 Good

Oscar

Stayed 1 night in Dec 2025

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nos encanto el trato de los valet. Son muy amables. El equipo de front desk fueron corteses, pero pueden mejorar su servicio al cliente. Cuartos limpios. Regadera con agua y presion excelente. El wifi funcionaba muy bien por las mañanas. Nos encantaria que el cuarto viniera con cafetera y frigo bar. El hotel SI CUENTA CON ELEVADOR. Edificio antiguo pero mantenido.
Stayed 3 nights in Dec 2025

8/10 Good

Oscar

Stayed 7 nights in Dec 2025

6/10 Okay

Daniel

Business traveler
That’s was not what I expected! The advertising on the pictures doesn’t match
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff personnel is very friendly, they gave us the room a few hours prior the regular check in time so we could rest and enjoy the city, the restaurant in the hotel is a good option if you don't want to go outside and find a restaurant, the location is also good, 10 min walk from the points of interest
Stayed 3 nights in Nov 2025

8/10 Good

JESUS LEONER

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 6 nights in Oct 2025

10/10 Excellent

Juan Pablo

Stayed 1 night in Nov 2025

8/10 Good

Matthew, Grandview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Pablo

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

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