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Hotel Plaza Genova Centro

3.5 star property
Hotel with free parking, 3-minute walk to Degollado Theater

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Front of property
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(207 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Plaza Genova Centro is within a 5-minute walk of popular attractions such as Degollado Theater and Guadalajara Cathedral. This 3.5-star hotel has 197 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Degollado Theater - 3 min walk - 0.2 miles
  • Hospicio Cabanas - 12 min walk - 0.7 miles
  • Teatro Diana - 14 min walk - 0.8 miles

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Chai - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Baguettes Naturalmente Verde - ‬1 min walk

About this property

Hotel Plaza Genova Centro

Hotel with free parking, 3-minute walk to Degollado Theater
At Hotel Plaza Genova Centro, guests have access to free WiFi in public areas, a 24-hour business center, and a terrace. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and a banquet hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at Hotel Plaza Genova Centro?

Hotel Plaza Genova Centro offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Plaza Genova Centro?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Genova Centro on Dec 22, 2025 start from $33.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Plaza Genova Centro?

This hotel is situated in Downtown Guadalajara, just steps from Degollado Theater and Guadalajara Wax Museum, and within a short walk of Guadalajara Cathedral. You'll also find Plaza del Sol and Avienda Chapultepec within a short drive.

Will I be able to park at Hotel Plaza Genova Centro?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Plaza Genova Centro feature a casino?

No, Hotel Plaza Genova Centro doesn't have a casino.

Is there an indoor pool at Hotel Plaza Genova Centro?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Plaza Genova Centro?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does Hotel Plaza Genova Centro have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza Genova Centro have a restaurant with a breakfast menu?

Yes, Hotel Plaza Genova Centro serves breakfast for a surcharge from its restaurant.

Does Hotel Plaza Genova Centro allow pets to stay for free?

No, pets aren't allowed at Hotel Plaza Genova Centro.

Does Hotel Plaza Genova Centro have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Plaza Genova Centro?

The closest major airport to Hotel Plaza Genova Centro is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.2 mi away (36 minutes by car).

Can I book a room with a balcony at Hotel Plaza Genova Centro?

No, there aren't any guestrooms with balconies at Hotel Plaza Genova Centro.

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1082 out of 1739 reviews
Rating 8 - Good. 410 out of 1739 reviews
Rating 6 - Okay. 138 out of 1739 reviews
Rating 4 - Poor. 54 out of 1739 reviews
Rating 2 - Terrible. 55 out of 1739 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Francisco

Stayed 1 night in Oct 2025

6/10 Okay

Oscar

Liked: Staff & service, amenities
Habitaciones muy obscuras, el baño sin mantenimiento
Stayed 7 nights in Jul 2025

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was really nice and helpful The bellboy named Rene was one special person always on ti help he is a perfect representative of the spirit of service Thanks for your help
Stayed 4 nights in Aug 2025

10/10 Excellent

Anais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! Close to important points of the city. Staff were very friendly and helpful. I would stay here again, no doubt!
Stayed 6 nights in Aug 2025

10/10 Excellent

Karime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you just want to stay somewhere in the center of Guadalajara!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean!!!
Stayed 7 nights in Jul 2025

4/10 Poor

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 4 nights in May 2025

2/10 Terrible

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room on the 2nd floor where the windows don't close properly. Therefore, there was noise from the street constantly@!!!
Stayed 7 nights in Aug 2025

6/10 Okay

Carlos Zamora

Traveled with partner
Liked: Cleanliness
Algunos empleados del hotel fueron groseros. Las habitaciones cuentan con buena limpieza
Stayed 3 nights in Aug 2025

6/10 Okay

Thalia

Disliked: Cleanliness
It was very dirty, the pillows had a weird and annoying odor. The building was dirty too. And the staff could be more friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Onofre

Liked: Staff & service
Employees very polite and friendly but the restroom next to the gym was nasty I asked them to clean it but they didn’t do it we were there for a week and it was never cleaned
Stayed 7 nights in Aug 2025

6/10 Okay

Jesus Ramírez

No good food no Pool
Stayed 4 nights in Aug 2025

6/10 Okay

Juan

Stayed 4 nights in Jul 2025

4/10 Poor

Ana

Stayed 3 nights in Jul 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, the room had a peculiar smell. I’m not sure what it was, but it smelled like mold. The air filter needed to be changed because it was dirty. I did not tell staff so that was something I could have requested, but I didn’t. Over all I was comfortable and the area is need shopping and lots of dining and cafe options. Beds were comfortable also, the restroom had lots of natural light which was nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daisy, lawndale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Norma

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The key card deactivated regularly and we had to stop at the counter for reactivating. When I requested a second card holder/sleeve (so each of our cards had one) the lady at the counter refused. I had to insist! She explained that only one card holder is permitted per room—petty! The use of scented toilet paper annoying. Very clean. Cleaning personnel is nice & friendly. They have water at the reception every day and is refreshing and good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Dicsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Expedia for the excellent stay and the Hotel Plaza Genova Centro
Stayed 9 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The walk around the area offered lots of shopping and eating choices.
Stayed 3 nights in Jul 2025

8/10 Good

GERARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 6 nights in Jul 2025

8/10 Good

GERARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ser
Stayed 4 nights in Jul 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but too busy a bit noisy at night time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

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