Staff was wonderful. Back elevators don’t work making coming and going a pain. Building is old and in need of a remodel. Beds are hard and uncomfortable.
The location is excellent related to why I go to Grand Rapids.
Great location, helpful staff, and comfy beds. A great little gem with quick access to downtown!
Room and hotel were very clean. The hotel was convenient to many things downtown. Unfortunately I could not check in early (I arrived at noon on a Sunday) but apparently all rooms were booked the night before so they were cleaning all rooms.
It was not as nice as the advertisements made you think. Once getting to the room I found sunglasses, cigarettes, and used condom wrappers and no tv remote. We were also walked in on by housekeeping both mornings even after telling them no thank you!! The price was great but I probably wouldn’t stay again..
Very high. Nice outdoor patio. Front desk seemed like they really liked me. The kids sucked. Color scheme was terrible.
Enjoyed hanging out with my family at the pool and hot tub yesterday. Warm and lovely 😊.
Great pool. Elevator floor was really dirty. Lamp shade in bedroom wwas crooked -- I fixed it.Great bead and pillows. Place would be 5 stars if it was just cleaner. And got basic touch up paint/ fixed places where wallpaper is peeling up. Little things that make a huge difference.
Cheapest price in the downtown but needs some better management as it's a bit rundown. Clean it up, refresh it with some interesting style, maybe wallpaper a wall in each room. enhance the entrance and get better beds. I feel 80 a night would be a fairer price.
Lobby was clean and inviting. Room was clean but the bathroom had mold in the shower area and the ceiling was spackled and not painted in areas. The heat would not stop running even after we turned it down to 58 degrees. The front desk clerk told me I should have turned the air on. It was winter, and there was 2 inches on snow that night. I don't think he knew how a thermostat should work. We spent a very hot, uncomfortable night there. Will not return.
There has been significant effort, or at least it seemed, to update the hotel. Rooms are somewhat modern, and the large flat screen tv was great. The showers are odd - i mean I’m 5’6” and I’m eye to eye with the shower head. That’s gonna suck for anyone over 6’. Also - it would be nice if you enforced the no smoking policy. Really didn’t care for the entire floor smelling like weed smoke. I know it’s legal and all in Michigan but still.
The Grand River Hotel is our favorite hotel in the area! Great price with luxury comfort :)
bed so so. hvac loud. can't get room dark enough. bathroom was small.
DeltaPlex Arena and Conference Center is within a mile (2 km) of Radisson Hotel Grand Rapids Riverfront, and other popular attractions like Van Andel Arena are within a few miles (5 km). This 162-room, 3-star hotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
This hotel serves as home to a restaurant, which has ocean views and specializes in American cuisine, along with a bar.
The 162 rooms are soundproofed and have an array of amenities, including MP3 docks, microwaves, and refrigerators. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
Guests staying at Radisson Hotel Grand Rapids Riverfront enjoy an indoor pool, an outdoor pool, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and coffee/tea in a common area.
Staff was wonderful. Back elevators don’t work making coming and going a pain. Building is old and in need of a remodel. Beds are hard and uncomfortable.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
Thank you so much for the incredible rating. We look forward to your next visit!
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
The location is excellent related to why I go to Grand Rapids.
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Great location, helpful staff, and comfy beds. A great little gem with quick access to downtown!
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Room and hotel were very clean. The hotel was convenient to many things downtown. Unfortunately I could not check in early (I arrived at noon on a Sunday) but apparently all rooms were booked the night before so they were cleaning all rooms.
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
On behalf of our entire staff thank you for staying with us and for rating your stay.
It was not as nice as the advertisements made you think. Once getting to the room I found sunglasses, cigarettes, and used condom wrappers and no tv remote. We were also walked in on by housekeeping both mornings even after telling them no thank you!! The price was great but I probably wouldn’t stay again..
It means so much to have earned your business. We appreciate the feedback regarding our housekeeping and price. We appreciate you taking the time to share your experience.
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your comments about our elevators. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.