The Grand River Hotel an Ascend Hotel Collection Member in Grand Rapids

Property features

Guests staying at The Grand River Hotel an Ascend Hotel Collection Member enjoy a fitness center, a spa tub, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

$93* Per night/room Oct 21 - Oct 22

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking, River View

King 1 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Arrivals + Departures

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

Check-in: 4 PM
Check-out: 11 AM
Minimum check-in age: 21

Payment types

Kids + Beds

Up to 3 kids stay free when using existing bedding
Free cribs/infant beds are available

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, Discover, Mastercard, and Visa.
Debit cards aren't accepted.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Noise-free guestrooms cannot be guaranteed.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Breakfast fee: between USD 3.00 and USD 15.00 per person (approximately)
Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids
The Grand River Hotel an Ascend Hotel Collection Member Hotel

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3.8

out of 5

Average Guest Review

See all 31 reviews

Room cleanliness 3.5

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

The location is excellent related to why I go to Grand Rapids.

Great location, helpful staff, and comfy beds. A great little gem with quick access to downtown!

Room and hotel were very clean. The hotel was convenient to many things downtown. Unfortunately I could not check in early (I arrived at noon on a Sunday) but apparently all rooms were booked the night before so they were cleaning all rooms.

It was not as nice as the advertisements made you think. Once getting to the room I found sunglasses, cigarettes, and used condom wrappers and no tv remote. We were also walked in on by housekeeping both mornings even after telling them no thank you!! The price was great but I probably wouldn’t stay again..

Very high. Nice outdoor patio. Front desk seemed like they really liked me. The kids sucked. Color scheme was terrible.

Enjoyed hanging out with my family at the pool and hot tub yesterday. Warm and lovely 😊.

Great pool. Elevator floor was really dirty. Lamp shade in bedroom wwas crooked -- I fixed it.Great bead and pillows. Place would be 5 stars if it was just cleaner. And got basic touch up paint/ fixed places where wallpaper is peeling up. Little things that make a huge difference.

Cheapest price in the downtown but needs some better management as it's a bit rundown. Clean it up, refresh it with some interesting style, maybe wallpaper a wall in each room. enhance the entrance and get better beds. I feel 80 a night would be a fairer price.

Lobby was clean and inviting. Room was clean but the bathroom had mold in the shower area and the ceiling was spackled and not painted in areas. The heat would not stop running even after we turned it down to 58 degrees. The front desk clerk told me I should have turned the air on. It was winter, and there was 2 inches on snow that night. I don't think he knew how a thermostat should work. We spent a very hot, uncomfortable night there. Will not return.

There has been significant effort, or at least it seemed, to update the hotel. Rooms are somewhat modern, and the large flat screen tv was great. The showers are odd - i mean I’m 5’6” and I’m eye to eye with the shower head. That’s gonna suck for anyone over 6’. Also - it would be nice if you enforced the no smoking policy. Really didn’t care for the entire floor smelling like weed smoke. I know it’s legal and all in Michigan but still.

The Grand River Hotel is our favorite hotel in the area! Great price with luxury comfort :)

bed so so. hvac loud. can't get room dark enough. bathroom was small.

Hotel is.. decent. Bathrooms are a bit outdated.. our steel bathroom door was difficult to close and made a horrific noise.. Also, no exhaust fan in the bathroom was not very pleasant. Overall tho, bedding and room were clean and comfortable, staff was nice, and food from the hotel restaurant was very good! Though i would probably look for a bit more updated hotel next time, i would not hesitate to stay here again.

Guest reviews for The Grand River Hotel an Ascend Hotel Collection Member

Everyone

By a verified traveler on Oct 6, 2019

Review comment Manager responded on Oct 6, 2019

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

By a verified traveler on Sep 26, 2019

Review comment Manager responded on Sep 27, 2019

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

By a verified traveler on Sep 13, 2019

Review comment Manager responded on Sep 14, 2019

Thank you so much for the incredible rating. We look forward to your next visit!

By a verified traveler on Aug 26, 2019

Review comment Manager responded on Aug 26, 2019

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

By a verified traveler on Aug 17, 2019

Review comment Manager responded on Aug 17, 2019

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

Friends

By a verified traveler on Jun 14, 2019

Review comment Manager responded on Jun 14, 2019

By a verified traveler on May 28, 2019

Review comment Manager responded on May 28, 2019

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

On behalf of our entire staff thank you for staying with us and for rating your stay.

Partner Couples Families

By a verified traveler on May 19, 2019

Review comment Manager responded on May 19, 2019

It means so much to have earned your business. We appreciate the feedback regarding our housekeeping and price. We appreciate you taking the time to share your experience.

By a verified traveler on May 1, 2019

Review comment Manager responded on May 1, 2019

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

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The Grand River Hotel an Ascend Hotel Collection Member

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room, 1 King Bed, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Room, 1 King Bed

Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 Queen Bed, Non Smoking

Guest reviews for The Grand River Hotel an Ascend Hotel Collection Member

The Grand River Hotel an Ascend Hotel Collection Member

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy