There were 3 Bartendars and we were only served one drink despite him having our card also we were given a menu but never got our order taken in over an hour! Busy not Busy!
Didn't realize masks were required at this property. I made the reservation for my in-laws who have a health condition that prevent them from wearing a mask. Zero help from the front desk and no refund possible. Didn't end up staying. I would recommend putting the mask requirement more prominently on the property listing or when you check out.
October 2022 and you have to mask up. Took 3 phone calls and a visit to the front desk to get 2 pillows. 30 minute wait to get a soup to go. 1 1/2 hour wait list to get seated in a bar restaurant that wasn’t half full.
The room was clean. The beds were comfortable. The walk-in shower was great.
Not much to do immediately around the property. Casino was small but had a nice variety of restaurants
Our stay was nice, but not enough choices for dining.
New, comfortable room, alternative food choices.
If you are wanting casino action, sports, tables, games, twin arrows is for you. If you could care less about the casino, and just want an elegant, well appointed room and attentive staff, great fitness center, I would recommend twin arrows.
Great spot for our trip
It is a very nice property. The reason the average on amenities is because the restaurants were not fully opened and the gym and pool are closed. But check back as they slowly reopeningafterafullclosureduring Covid19.am
The property and room was nice and clean. Staff were friendly. The one thing I was unhappy was that the room key didn't work 2 of the 3 nights were there. We had to keep going down stairs to reprogram the key. That was an inconvenience. Overall it a nice place
Service
Twin Arrows Navajo Casino Resort places you 12.4 mi (19.9 km) from Walnut Canyon National Monument. This 200-room, 4-star resort has 3 restaurants, a casino, and an indoor pool. It's centrally located in Flagstaff, connected to the convention center,24.2 mi (38.9 km) from Northern Arizona University, and also 20.7 mi (33.3 km) from Meteor Crater.
Enjoy dining at Zenith Steakhouse, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:00 AM.
Guests can expect free WiFi and 42-inch TVs with pay movies. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, coffee makers, and safes.
Guests staying at Twin Arrows Navajo Casino Resort enjoy access to a casino, an indoor pool, and free WiFi in public areas. If you plan to drive, free valet parking is available. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.
There were 3 Bartendars and we were only served one drink despite him having our card also we were given a menu but never got our order taken in over an hour! Busy not Busy!
Hi Mary, we appreciate your feedback and apologize for the inconvenience. Thank you for staying with us and hope you have safe travels!
Thank you for rating us, Michael! Safe travels and we hope to see you soon!
Thank you for rating us, Teri! Safe travels and we hope to see you soon!
Didn't realize masks were required at this property. I made the reservation for my in-laws who have a health condition that prevent them from wearing a mask. Zero help from the front desk and no refund possible. Didn't end up staying. I would recommend putting the mask requirement more prominently on the property listing or when you check out.
October 2022 and you have to mask up. Took 3 phone calls and a visit to the front desk to get 2 pillows. 30 minute wait to get a soup to go. 1 1/2 hour wait list to get seated in a bar restaurant that wasn’t half full.
The room was clean. The beds were comfortable. The walk-in shower was great.
Thank you for rating us, Gregg! Safe travels and we hope to see you soon!