I Didnt Like That The Swimming Pool Was Always Closed
Very pleased with the property
Nice for the money, but not a true free breakfast.
Website says hot breakfast all we got was yogurt and granola bar .. it is Dec 25 today .. I had booked two rooms with small children. Our children were starving due this pathetic conform in hotel .. really regret the decision of booking this place from orbits
Great location, great price!
Nice lobby, very attentive and friendly staff, convenient location, comfortable bed. The room smelled a little musty and the carpet was wrinkled so possibly there had been a flood? It needed to be replaced.
This hotel is run down and maximum star i would rate this is 2. It is like a truck stop.
Good bed, no other positives.
The pool was not open in the morning, only the evening. Also although there was a bathtub, there was no means to stop the water from running out. In addition the floor outside the tub/vanity area was so slippery my kids fell 3 times. The bed was comfortable. The yogurt was good, but the microwaveable frozen eggs and egg sandwiches were disgusting. All in all, not my beat Comfort Inn experience.
We had a great time. Central location. We found everything we needed.It was nice and clean. It was a great value for the price.
The room was clean, beds were comfortable, staff was super nice, and free breakfast was awesome. Parking was good and convenient to the freeway.
Great location and very clean ... minutes from downtown ... friendly staff too
Hotel staff has no clue what they are doing! We stayed there in 2 rooms thru orbitz and decided to stay extra day in one room for the night to leave late that night. The are currently double charging me for that extra day and no communicating very well in resolving the issue.
Nicer than I expected. Room was on the small side and AC only goes down to 66 but beds comfortable, room clean, with friendly and helpful staff. Pool and spa are small but still fun for the kids. Free breakfast was one of the better ones I’ve experienced.
Traveling from CA to TX with a 4 yo is no joke! Thankful to be able to fall into most comfy beds and sleep like baby.
Close to freeway central location to The Grand Canyon, Sedona, Flagstaff, Williams. Hotel clean with pool and small gym, room clean and comfortable. Breakfast was nice and staff was friendly.
The staff was rude, and did nothing to accommodate needs.
Very nice stay. Staff was very friendly. Will stay there again if in the area.
Room was big, Bed was big and really nice. Pillows were sooooo comfortable. Lots of space in the room. bathroom was a little small. But I like that the sink and mirror was outside of the bathroom. We had a small patio which was nice. It is not a 4 star hotel but it was nice. The pool and hot tub was really small but it was nice that they have it. We enjoyed it. Breakfast is really good as well. We would stay here again. It is the comfort inn now as well.
Comfort Inn Lucky Lane places you within 2 miles (3 km) of Northern Arizona University and West of the Moon Gallery. This 66-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you on weekends from 6:00 AM to 9:00 AM.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls. Housekeeping is available once per stay.
Guests staying at Comfort Inn Lucky Lane enjoy a gym, a sauna, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
I Didnt Like That The Swimming Pool Was Always Closed
Very pleased with the property
Hello Kelly, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our property. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Nice for the money, but not a true free breakfast.
Hello Mark, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Website says hot breakfast all we got was yogurt and granola bar .. it is Dec 25 today .. I had booked two rooms with small children. Our children were starving due this pathetic conform in hotel .. really regret the decision of booking this place from orbits
We appreciate the time you have taken to bring to our attention your feedback with regards to our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.
Great location, great price!
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Nice lobby, very attentive and friendly staff, convenient location, comfortable bed. The room smelled a little musty and the carpet was wrinkled so possibly there had been a flood? It needed to be replaced.
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
This hotel is run down and maximum star i would rate this is 2. It is like a truck stop.
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Good bed, no other positives.
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.
The pool was not open in the morning, only the evening. Also although there was a bathtub, there was no means to stop the water from running out. In addition the floor outside the tub/vanity area was so slippery my kids fell 3 times. The bed was comfortable. The yogurt was good, but the microwaveable frozen eggs and egg sandwiches were disgusting. All in all, not my beat Comfort Inn experience.
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.
We are sorry about pool & spa unfortunately spring break crowd did all daily activities, we changed water 2 times in that time period to established use for other guest somehow system did not respond immediately so for safety of other guest we decided to keep it closed