The room was small and just so many other things. I wanted a refund to be honest. And I checked out a day early.
no ice machine for guests
There was no problem with the physical property itself. . The ad states that there is no office at the property; however, there actually is. I booked this on my phone and did not see the small print where check-in was only until 9 pm and that you could only "express check-in". There was no way to do that online. This is completely BS, I'm contesting the charge as I could not check in and I had to go somewhere else.
It could use a little tlc… but the main issue was the brick walls and the inability to maintain the heat in the room
Small rooms
Dirty and ghetto..stains on chairs doors walls desk cigarette burns on blankets and mattress sticky orange gunk on top shelf in closet with someones debit card stuck in it..headboard fallen off bed loud traffic hear others through walls and water pipes constantly running hairs in sink nasty stains in bathroom tub and door toilet old barely flushed fridge dirty no overnight staff nasty old everything especially carpet particle board stand for fridge VERY DEPRESSING AND NOT EVEN CLOSE TO PICTURES ON ORBITZ
Went to lay in my bed after a long day of hiking and pulled back the bed cover to a piss stain the size of a man child in my bed from the night before. Clean bed cover,. Pissed on sheets. I have no idea how that’s even possible. Went to the front counter to request just an entire new bed set and was given two thin white sheets and told that was all they could do. Thank our lucky stars we booked with Orbit and it got refunded. What an adventure story, not the one I was looking for though.
This is my second time staying here. It’s a super affordable place to stay in Flagstaff right off the main road. Both times, rooms were clean. Very simple and we were just passing through so it worked for us.
Wifi was good and fast. And parking was easy and not up hill
Nice, clean quiet and cheap to stay the night and take a hot shower. I was actually very pleasantly surprise about the amenities. The attendant was pleasant and nice. I would stay there again.
The front desk girl seemed to have such an attitude. While I was speaking with her she kept rolling her eyes and being dramatically rude. This place does not have an ice machine which l thought was sort of weird. Other than that everything else was ok. The rooms were clean and nice looking for that kind of hotel. The bathtub had what looked like dirt stains on the bottom floor which made me hesitant to step in for fear of uncleanliness. I hope it was just stains anyway. I’d give this place a 3 out of 5 stars. If the front desk girl didn’t have such a funky attitude and was more pleasant friendly or anything nice beside rolling her eyes being rude I’d give this place 4 stars. The customer service experience is everything. This place did not meet expectations in that department. Maybe the girl was just having a bad day and hopefully it got better for her.
For being an older property, the room was very clean and was very quiet.
Clean room, decent value for the rate charged. No qualms.
This property is adequate, but when does a hotel/motel not have an ice machine????
Within a short walk of Bushmaster Park, Mountain View Inn is within 2 miles (3 km) of Flagstaff Mall and The Marketplace. Each of the 40 rooms at this motel includes a refrigerator, a microwave, and a TV.
Guests can expect free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and phones are also available.
Mountain View Inn features free WiFi in public areas and a vending machine. You can take advantage of free parking if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
The room was small and just so many other things. I wanted a refund to be honest. And I checked out a day early.
no ice machine for guests
There was no problem with the physical property itself. . The ad states that there is no office at the property; however, there actually is. I booked this on my phone and did not see the small print where check-in was only until 9 pm and that you could only "express check-in". There was no way to do that online. This is completely BS, I'm contesting the charge as I could not check in and I had to go somewhere else.
It could use a little tlc… but the main issue was the brick walls and the inability to maintain the heat in the room
Small rooms
