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Days Inn by Wyndham Flagstaff - West Route 66

2.0 out of 5.0

Days Inn by Wyndham Flagstaff - West Route 66

2.0 out of 5.0

Recent guest reviews

Room dirty and it was just nasty I will not go back there to rent again

They are lacking in Customer Service skills. All across the board.

The photos on the website are better than what is actually there. The hotel and rooms are OLD and SEEDY! Lobby/desk area looked nice but the rooms need major updating. WE paid for the room but ended up not staying due to the fact that we felt it was a dump!

First it was a motel NOT a hotel as advertised and looked nothing like the pictures. Second we had said we needed a handicapped room. We did not get a handicapped room they gave us a room on the second floor and had no elevator. When we arrived the desk clerk was rude about it and when we stated we had someone in a wheelchair he got even more rude and gave us a regular roo on the first floor that did not have a ramp so still not so thus forcing the handicapped person out of the chair. The tv did not work right, the remote would not do anything to fix it plus the tv was all in french and not changeable. The desk did not give us the internet info so we had to go ask again for it, and the breakfast was lacking but not too bad. The room was mostly clean but the beds were very hard. NO one slept well that night.

Close to the mountain. Didn't like that the door wouldnt shut allt

Perfect place to stay at the canyon! The location is ideal!

Stayed for one night, The only issue with the room was just with the hair dryer which did not work, my wife brought her own so it worked out. The room was clean and comfortable. We did not eat at the hotel so I cannot comment on the breakfast. We would stay here again.

Very nice room. No complaints. Great rate with Orbitz.

Very friendly staff, nice service. There was nice complimentary breakfast.

The linens were a bit dirty other than that it was great.

It was great first time going for the snow , my kids loved it they want to go back again they were happy because they were sleeping in a big bed my 5 n 6 year old

We were overbooked and paid to stay here but they had no room. It was late at night, cold, snowy, New Year’s Eve and I had 4 small children in the car with me. Shockingly painful for all. Orbitz came through but it took hours to get into the next place, and that was the precious time we’d paid to be in a warm, hotel room. Not a good memory.

Bed was stiff and hard, front desk wasn’t very helpful with information about the hotel, major construction next door

Loud, screaming kids and cheap towels, plus keys that didn't work.... Terrible value.

We had a really great time. There is a pool table in the lobby and the room exceeded expectations. I'll definitely be staying here again.

Sink is clogged and we basically can’t use the sink all night.

Hotel highlights

  • Walking distance to Northern Arizona University
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Northern Arizona University is a short stroll from Days Inn by Wyndham Flagstaff - West Route 66, and other popular attractions like Lowell Observatory are within a few miles (5 km). This motel has 120 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Days Inn by Wyndham Flagstaff - West Route 66, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, an arcade/game room, and free newspapers.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Days Inn by Wyndham Flagstaff - West Route 66

Everyone (63) Couples (40) Business (13) Students (2) Family (38) Other (11) Friends (25)
2
Everyone

By on May 20, 2019

Review comment responded on May 20, 2019

It was our priviledge to earn your business and we hope to host you again on your next trip.

1
Everyone

Room dirty and it was just nasty I will not go back there to rent again

By on May 14, 2019

Review comment responded on May 14, 2019

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

1
Family with small children Friends

They are lacking in Customer Service skills. All across the board.

By on Apr 28, 2019

Review comment responded on Apr 28, 2019

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our service. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

1
Partner Couples

The photos on the website are better than what is actually there. The hotel and rooms are OLD and SEEDY! Lobby/desk area looked nice but the rooms need major updating. WE paid for the room but ended up not staying due to the fact that we felt it was a dump!

By on Apr 20, 2019

Review comment responded on Apr 21, 2019

Thank you for sharing this experience with us. We truly value you feedback with regards to our area and room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2
Families

First it was a motel NOT a hotel as advertised and looked nothing like the pictures. Second we had said we needed a handicapped room. We did not get a handicapped room they gave us a room on the second floor and had no elevator. When we arrived the desk clerk was rude about it and when we stated we had someone in a wheelchair he got even more rude and gave us a regular roo on the first floor that did not have a ramp so still not so thus forcing the handicapped person out of the chair. The tv did not work right, the remote would not do anything to fix it plus the tv was all in french and not changeable. The desk did not give us the internet info so we had to go ask again for it, and the breakfast was lacking but not too bad. The room was mostly clean but the beds were very hard. NO one slept well that night.

By on Apr 17, 2019

Review comment responded on Apr 17, 2019

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

4
Everyone

By on Mar 24, 2019

Review comment responded on Apr 2, 2019

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2
Everyone

Close to the mountain. Didn't like that the door wouldnt shut allt

By on Feb 11, 2019

Review comment responded on Mar 29, 2019

We appreciate that you've taken the time to share with us regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

5
Everyone

Perfect place to stay at the canyon! The location is ideal!

By on Feb 7, 2019

Review comment responded on Feb 12, 2019

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4
Everyone

Stayed for one night, The only issue with the room was just with the hair dryer which did not work, my wife brought her own so it worked out. The room was clean and comfortable. We did not eat at the hotel so I cannot comment on the breakfast. We would stay here again.

By on Feb 3, 2019

Review comment responded on Feb 3, 2019

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4
Everyone

By on Feb 1, 2019

Days Inn by Wyndham Flagstaff - West Route 66

1000 West Route 66, Flagstaff, AZ 86001