Cititel Penang

4.0 star property
Hotel with free parking, near KOMTAR

Choose dates to view prices

Photo gallery for Cititel Penang

Indoor pool
Gym
Restaurant
Lobby
Superior Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
66 Jalan Penang, George Town, 10000
  • Place, Cheong Fatt Tze Mansion
    ‪2 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

Standard Twin Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, Cititel Penang is within a mile (2 km) of other popular sights such as Gurney Drive. This 4-star hotel has 451 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.1 miles
  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • Padang Kota Lama - 10 min walk - 0.6 miles
  • Penang City Hall - 12 min walk - 0.7 miles
  • KOMTAR - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬1 min walk
  • ‪The Lighthouse Cafe and Bakery - CLOSED - ‬1 min walk
  • ‪老六酸菜鱼LaoLiu Pickled Fish - ‬1 min walk

About this property

Cititel Penang

Hotel with free parking, near KOMTAR
At Cititel Penang, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. This smoke-free hotel also has a reception hall.
Guests can expect to find free WiFi and LCD TVs. Bathrooms offer free toiletries, bidets, and slippers. Phones, ironing boards, and desks are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 85.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to midnight.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Cititel Penang?

Cititel Penang offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see near Cititel Penang?

This hotel is situated in Downtown George Town, just steps from Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site, and within a short walk of Pasar Chowrasta. You'll also find KOMTAR and Gurney Drive within a short drive.

Is parking available on site at Cititel Penang?

Yes, self parking is offered for free at the hotel. Valet parking is available for MYR 30. Accessible parking and electric car charging are also available for guests.

Does Cititel Penang have a casino at the property?

No, Cititel Penang doesn't have a casino.

Will I find an indoor pool at Cititel Penang?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and midnight.

What do couples enjoy most about Cititel Penang?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Cititel Penang?

No, this hotel doesn't have a spa tub.

Does Cititel Penang have a restaurant with a breakfast menu?

Yes, Cititel Penang serves buffet breakfast each morning for a surcharge from its restaurant.

Does Cititel Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cititel Penang.

Does Cititel Penang have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cititel Penang?

The closest major airport to Cititel Penang is Penang Intl. Airport (PEN), which is 11.4 mi away (27 minutes by car).

Can I book a room with a balcony at Cititel Penang?

No, there aren't any guestrooms with balconies at Cititel Penang.

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 796 reviews
Rating 8 - Good. 348 out of 796 reviews
Rating 6 - Okay. 73 out of 796 reviews
Rating 4 - Poor. 25 out of 796 reviews
Rating 2 - Terrible. 11 out of 796 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Wong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location,walkable,friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammad, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Nov 2025

8/10 Good

Wong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location,courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Rudy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staffs are friendly, polite & very helpful. Location of hotel is center to tourists attraction and many eating places.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended
Stayed 4 nights in Oct 2025

8/10 Good

Kazuhiro

Stayed 2 nights in Oct 2025

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town !
Stayed 2 nights in Oct 2025

8/10 Good

Boon Seng

Traveled with partner
Liked: Cleanliness, staff & service, amenities
staff receptive with welcoming smiles,.room is clean but furnishing is dated.. carpet leading to room is old looking ..convenient location to a nearby Khuen ping coffee shop for delicious local foods
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations."
Stayed 5 nights in Oct 2025

10/10 Excellent

YONG CHOW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Hotel located with many dining option. Would recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

evan

Liked: Cleanliness, staff & service, property conditions & facilities
All Wonderful and have recommended the Hotel widely to friends
Stayed 6 nights in Sep 2025

8/10 Good

Boon Seng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and conveniently for walking to shopping areas a d coffee shops
Stayed 8 nights in Sep 2025

8/10 Good

Lee Ping

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, we enjoyed the welcome drinks in the lobby! Convenience stores opposite the hotel, bus stop to the free CAT bus, great food options nearby and further down the street :)
Stayed 3 nights in Sep 2025

8/10 Good

OONG PING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance within the town areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohd Haikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location
Stayed 2 nights in Aug 2025

6/10 Okay

yusuke, Tigard

Business traveler
Liked: Cleanliness, staff & service
First time to stay Malaysia peninsula. It is okay. Staff is trying to accommodate customers. Property looks old. It is okay as far as business stay. Near the hotel, a lot of dining option. It is very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Rooms in top condition. Breakfast cheap and excellent. Cat bus stop outside is a big plus. 60m to Chulia St.
Stayed 5 nights in Aug 2025

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotels staffs are all very nice and friendly
Stayed 3 nights in Aug 2025

2/10 Terrible

Victor

Stayed 2 nights in Aug 2025

8/10 Good

Kazuhiro

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

raymond w

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This hotel needs a face lift. Aircon is hit and miss. Wifi is slow. Good view if you got an ocean view room
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Siew Kuan

Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Stayed 2 nights in Jun 2025