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Sentral Georgetown

Property class: 3

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Photo gallery for Sentral Georgetown

Reception
Breakfast, lunch and dinner served
Meeting facility
Meeting facility
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Lorong Kinta, 10400 Georgetown, Penang, 12, George Town, Penang, 10400
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, 1st Avenue Mall
    ‪7 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, WiFi (free)

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, WiFi (free)

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a mirror, and a nightstand.

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premium Family Room

Minibar, in-room safe, desk, WiFi (free)

Premium Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, WiFi (free)

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, WiFi (free)

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, WiFi (free)

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, WiFi (free)

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, WiFi (free)

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

DOUBLE SUPERIOR KING BED

  • Sleeps 4

DOUBLE SUPERIOR

  • Sleeps 4

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, and a dining table with a plate of food.

Deluxe Room

  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Double or Twin DELUXE

  • Sleeps 6

Double or Twin RUN OF HOUSE

  • Sleeps 6

View all photos for Superior Room

A hotel room with a bed, bedside table, lamp, and a small desk with a chair.

Superior Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Double or Twin SUPERIOR

  • Sleeps 6

FAMILY ROOM PREMIUM KING BED

  • Sleeps 8

View all photos for Premium Family

A hotel room with two beds, a wooden floor, a wall-mounted air conditioner, and a small picture frame.

Premium Family

  • 226 sq ft
  • Sleeps 5
  • 2 King Beds

FAMILY ROOM PREMIUM

  • Sleeps 8

View all photos for Triple room

A hotel room with a large bed, a smaller bed, a chair, a bedside table, and an air conditioning unit.

Triple room

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Kiddie Room

A hotel room with a bed, a tent with toys, and a play mat.

Kiddie Room

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

FAMILY ROOM STANDARD

  • Sleeps 8

Room DELUXE

  • Sleeps 10

Room RUN OF HOUSE

  • Sleeps 10

Room STANDARD

  • Sleeps 10

Room SUPERIOR

  • Sleeps 10

SINGLE DELUXE

  • Sleeps 1

SINGLE SUPERIOR

  • Sleeps 1

SUITE KING SIZE BED

  • Sleeps 8

SUITE PREMIUM

  • Sleeps 8

View all photos for Suite

A hotel room with a bed, a chair, a small table with a plant, and a picture on the wall.

Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

SUITE STANDARD

  • Sleeps 8

TRIPLE QUEEN SIZE BED

  • Sleeps 5

TRIPLE STANDARD

  • Sleeps 5

TRIPLE STANDARD

  • Sleeps 5

TWIN SUPERIOR WITH DOUBLE BED

  • Sleeps 4

TWIN DELUXE

  • Sleeps 4
  • 2 Large Twin Beds

TWIN SUPERIOR

  • Sleeps 4

About the neighborhood

George Town

Located in Downtown George Town within a 5-minute walk of KOMTAR, Sentral Georgetown is within a 15-minute stroll of Hin Bus Depot Art Centre. This 147-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • KOMTAR - 3 min walk - 0.2 miles
  • 1st Avenue Mall - 7 min walk - 0.4 miles
  • Kidland Penang - 7 min walk - 0.4 miles
  • Pasar Chowrasta - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪chong charcoal seafood char koay teow 碳烧海鲜炒粿條 - ‬2 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬1 min walk
  • ‪银河经济饭 Ying Her Economy Rice - ‬2 min walk
  • ‪Ying Her Kopitiam 银河茶室 - ‬2 min walk
  • ‪Osmanthus HK Dessert House Cafe - ‬2 min walk

About this property

Sentral Georgetown

Sentral Georgetown features free WiFi in public areas, meeting rooms, and conference space. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. This hotel also has free newspapers.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Other standard amenities include minibars, coffee makers, and hair dryers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 14 for children
  • A restaurant

Restaurants on site

  • Nu Orient Coffee House

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 3 buildings
  • 9 floors
  • Built in 2011

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 24 for adults and MYR 14 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Georgetown Sentral Hotel

Hotel Sentral

Hotel Sentral Georgetown

Sentral Georgetown

Sentral Georgetown Hotel

Sentral Hotel

Sentral Hotel Georgetown

Hotel Sentral Georgetown Penang/George Town

Hotel Sentral Georgetown Hotel

Hotel Sentral Georgetown George Town

Hotel Sentral Georgetown Hotel George Town

Frequently asked questions

What's there to see within easy reach of Sentral Georgetown?

This hotel is situated in Downtown George Town, just steps from KOMTAR, and within a 10-minute walk of 1st Avenue Mall and Kidland Penang. You'll also find Georgetown UNESCO Historic Site and Cheong Fatt Tze Mansion less than a mile away.

Does Sentral Georgetown include a casino on the premises?

No, Sentral Georgetown doesn't have a casino.

Is there an indoor pool at Sentral Georgetown?

No, there is no indoor pool at this hotel.

Does Sentral Georgetown feature a restaurant that includes a breakfast menu?

Yes, Sentral Georgetown serves buffet breakfast for a surcharge each morning at Nu Orient Coffee House.

Does Sentral Georgetown allow pets to stay for free?

No, pets and service animals aren't allowed at Sentral Georgetown.

Where is the closest airport to Sentral Georgetown?

The closest major airport to Sentral Georgetown is Penang Intl. Airport (PEN), which is 11.1 mi away (28 minutes by car).

Sentral Georgetown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 453 reviews
Rating 8 - Good. 187 out of 453 reviews
Rating 6 - Okay. 158 out of 453 reviews
Rating 4 - Poor. 42 out of 453 reviews
Rating 2 - Terrible. 18 out of 453 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay but the stress of booking and confirmation ruined the trip for me and my husband. Husband booked the room for me but the booking system picked up the name from his credit card and the hotel refused to honor the reservation. We couldn’t get anyone to help us . We Lived in total stress for over a month until she arrival at the hotel. And was allowed to check in. They told me when I called from indonesia that I would not be able to check in even with a copy of our marriage certificate. The only recourse given us was to reach out to the hotel directly but they were unreachable from the US . We have stayed all over the world and never had this issue before.
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

JOhn

Disliked: Cleanliness
hygiene problem , toilet looks like simply wash by cleaner.
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Suriana

Disliked: Property conditions & facilities

Lack of amenities

I guess the hotel doesn’t provide any bathrobe for the guest. No toothbrush or other toiletries provided. As a impromptu traveler, this a major minus for me.
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Cheong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth to stay! Should be 2 star & below

Very old bed sheet & towel(black). Cockroach is everywhere! Many room’s air cond is very noisy!
Stayed 6 nights in Feb 2020
Verified review

6/10 Okay

Zowie

Liked: Cleanliness, staff & service
Disliked: Room comfort

So so

Great hospitality and service but the mattress is oh-so-uncomfortable
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

WHP

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Niemals ein 2Sterne Hotel!!Nichts fürEurropäer! Unfreundlich und unsauber!!
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I arrived early, checked in, door didnt close properly, had to be forced closed. aircon was on 18, felt like 30deg on the room and unable to connect to wifi. Complained, was put in to 2 more different rooms and told internet definitely worked in last room, No good, aircon not working properly and no wifi. Checked out.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Value for money. Cannot ask for more as price is very attractive.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
If you are after fried kway teow the best place to go is the coffee shop opposite Lorong Kinta on Macalister Road. This hotel is on Lorong Kinta
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and specific
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I like about this hotel. The room bed sheet looks dirty and old, including the pillows cases. The bath towels are old and worn, requested a change but no action. The toilet is in odd shape. The shower instant heater is noisy when water is turned on. The water pressure is low. The toilet exhaust fan is noisy. The room aircon not operating efficiently and noisy. No sleepers available. There are ants in the room and toilet. No proper vanity top in the toilet. During booking it promised that Deluxe room has city view, but I only seen roof tops of buildings. My room is on level 3. During booking I request a room on the higher floor but was not allotted. Checking in at reception was slow even though there was no other guest. Very poor WiFi connection, slow and unstable.
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Javi

Disliked: Cleanliness, amenities, property conditions & facilities
Tenia habitacion deluxe...no quiero pensar como seran las de menor categoria. Habitacion vieja, la pared desconchada, el baño muy sucio, los azulejos no los han limpiado en su vida, las juntas negras, el aire acondicionado y ventilacion del baño muy ruidoso, las sabanas sucias, las toallas penosas... el buffet del desayuno bastante escaso y lo peor, los cuencos donde tenian las salsas llenas de bichitos y a ninguno de los camareros parecia importarle. En resumen, una decepcion en todos los sentidos... tienen varios premios de años anteriores como mejor hotel del año en Georgetown de otras paginas de reservas... o esos premios se los dan.a cualquiera o no me explicó la decadencia de.este hotel
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Melvin

Liked: Cleanliness
Disliked: Property conditions & facilities

Old hotel, convenient location

Wasn’t the best of starts. Checked in to 2 rooms to find that in room 1, the telephone wasn’t working (the phone to socket had snapped) and the safe wasn’t working. The safe in room 2 wasn’t reset and so couldn’t be used either. We reported them and were told they would be fixed in the morning. These were rectified in the morning after one of us had gone downstairs to ask the receptionist to come to the room to look at the items. The air conditioner was quite noisy as was the water heater which emitted quite a loud whine whenever used. The splash guard in the toilet was too small and allowed water all over. This was obviously the splash guard when there was a bath tub in there but the tub has since been taken out. The guard was adequate when the tub was there but not now when not. The in room wifi never worked during our 5 day stay. We kept being told it would be fixed the next day. The lobby wifi did work on the first day but thereafter slowed to being usable. The location of the hotel was excellent, however. It was within walking distance to just about anywhere in Georgetown and just across the road from the New Lane hawkers, making it very convenient to get dinner. Breakfast at the hotel was also above average.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. it is about 10 minutes walk from the CAT bus terminal.
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near eatery house.. good location...... Wifi weak......
Stayed 2 nights in May 2019
Verified review

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel liegt relativ zentral. Die Zimmer sind neu und zweckmässig eingerichtet und verfügen über eine sitzecke. Betten sind bequem und sanitäre Einrichtungen neu und i.o. nachteilig war dass mein Zimmer zu einem Innenhof lag und mit milchglasfenstern versehen war. Insgesamt jedoch zum gebuchten Preis eine gute Möglichkeit. Der offizielle zimmerpreis ca 200 RM ist eindeutig überteuert auch wenn Penang immer etwas teurer ist.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Woei Thong

Liked: Cleanliness, property conditions & facilities
The exhaust fan at bathroom very noisy
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

位置好，價格合理。

這是第三次入住，從2013年第一次至現在感覺酒店已有殘舊。因為位置近方便晚上的排檔，房間都OK，價錢合理。
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Nowell

Liked: Cleanliness, staff & service, room comfort
No wifi on my last day otherwise good stay in this hotel
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

fisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel to stay with breakfast. but my fridge is not function
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Lavanya

Liked: Cleanliness, staff & service, room comfort
Hotel smack in town. Convenient to walk around as it is nearby to Komtar and Chow Rasta market area. Parking lots are limited. Those who doesn't get parking within the hotel vicinity, are required to park at the nearby open carpark. Overnight carpark charges are RM12. Rooms are fairly clean. Staff are friendly.
Stayed 3 nights in Aug 2018
Verified review

2/10 Terrible

Anthony

Worst check in ever

Rude staff and take an hour to locate my booking. Worse check in ever!
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Yacine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel Sûrement le meilleur de penang Dommage qu’il soit loin du centre de Georgetown et de la plage. Mais avec Grab tout était nickel Je recommande vivement !!
Stayed 4 nights in Aug 2018
Verified review

6/10 Okay

WENDY

Convenient location

Average stay. Breakfast need to improve. As the staff did not tell us outside still have staff making egg. How come they can't make the egg in the rest? Convenient location.
Stayed 1 night in Aug 2018