The Prestige Hotel Penang

5.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Prestige Hotel Penang

Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Property preview
Exterior
Building design
Premier Deluxe | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

View in a map
8 Gat Lebuh Gereja, George Town, 10300
  • Place, Pinang Peranakan Mansion
    ‪1 min walk‬
  • Place, Raja Tun Uda Ferry Terminal
    ‪3 min walk‬
  • Place, Padang Kota Lama
    ‪5 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

Deluxe King

9.2 out of 10
Wonderful
(25 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Trio

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Loft Suite

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Deluxe King

9.0 out of 10
Wonderful
(6 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Originals King

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Originals Twin

  • 323 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

George Town

Located in Downtown George Town, The Prestige Hotel Penang is next to popular attractions like Wonderfood Museum and Pinang Peranakan Mansion. This 162-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pinang Peranakan Mansion - 1 min walk - 0.0 miles
  • Raja Tun Uda Ferry Terminal - 3 min walk - 0.2 miles
  • Padang Kota Lama - 5 min walk - 0.3 miles
  • Penang State Museum - 7 min walk - 0.4 miles
  • KOMTAR - 2 min drive - 1.5 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Norm Micro Roastery - ‬2 min walk
  • ‪Auntie Gaik Lean's Old School Eatery - ‬2 min walk
  • ‪The Glasshouse - ‬2 min walk
  • ‪Saigon Bowl - ‬1 min walk
  • ‪Fuku Eatery & Dessert - ‬1 min walk

About this property

The Prestige Hotel Penang

Luxury hotel with a full-service spa and a fitness center
At The Prestige Hotel Penang, guests enjoy a full-service spa, an outdoor pool, and a gym. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and Smart TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, espresso makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels

Frequently asked questions

Is free cancellation available at The Prestige Hotel Penang?

The Prestige Hotel Penang offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Prestige Hotel Penang?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at The Prestige Hotel Penang on Oct 14, 2025 start from $121.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Prestige Hotel Penang?

This hotel is situated in Downtown George Town, just steps from Pinang Peranakan Mansion and Wonderfood Museum, and within a short walk of Swettenham Pier Cruise Terminal. You'll also find KOMTAR and Gurney Drive within a short drive.

Is there parking available at The Prestige Hotel Penang?

Yes, covered self parking is offered for free at the hotel. Electric car charging and bicycle parking are also available.

Is a spa located at The Prestige Hotel Penang?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, aromatherapy, and couples treatments.

Does The Prestige Hotel Penang have a casino on the premises?

No, The Prestige Hotel Penang doesn't have a casino.

Will I find an indoor pool at The Prestige Hotel Penang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

What amenities will couples enjoy at The Prestige Hotel Penang?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Prestige Hotel Penang?

Yes, this hotel has a spa tub.

Does The Prestige Hotel Penang feature a restaurant that includes a breakfast menu?

Yes, The Prestige Hotel Penang serves buffet breakfast for a surcharge each morning at The Glasshouse.

Will The Prestige Hotel Penang allow pets to stay for free?

No, pets aren't allowed at The Prestige Hotel Penang.

Are there connecting rooms at The Prestige Hotel Penang?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Prestige Hotel Penang?

The closest major airport to The Prestige Hotel Penang is Penang Intl. Airport (PEN), which is 11.7 mi away (28 minutes by car).

Are there rooms with balconies at The Prestige Hotel Penang?

No, you won't find guestrooms with balconies at The Prestige Hotel Penang.

The Prestige Hotel Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 400 out of 540 reviews
Rating 8 - Good. 105 out of 540 reviews
Rating 6 - Okay. 23 out of 540 reviews
Rating 4 - Poor. 8 out of 540 reviews
Rating 2 - Terrible. 4 out of 540 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Friendly staff. Clean room. Excellent location near to cafe and good food. Nespresso is a treat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marnie

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with group

Not 5 star, great location

While our stay was comfortable, this hotel is not a 5 star hotel. The staff seem friendly but don’t really speak English so communication is difficult. While everything is clean, the finishes are worn and need a renovation. That being said the location is excellent for George Town
Stayed 4 nights in Jun 2025

10/10 Excellent

Meagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful hotel, loved the pool and the free mini bar in the room
Stayed 2 nights in Jun 2025

8/10 Good

Vozza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, The staffs are very friendly and helpful. room aircon is centralized. We cannot set the temperature and it is very cold in the night when sleeping as the blanket is quite thin. We need to wear extra clothing to sleep.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean
View from pool area
Hotel surroundings
View from pool area
Hotel surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Enjoyed the cold drinks in the fridge- nice touch. Gave us a late check out. The pool area is nice however some tiles fell off, might need a little upkeep.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shangjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3D2N stay at the Prestige Hotel was marvellous. The hotel is situated at the terminal ferry jetty, well located in George Town, away from the traffic hustling and bustling. Hospitality by the service crew was perfect as they were polite and professional. The hotel amenities were spectacular, well maintained and clean. A special shout out to the 3M filtered water tap which dispensed endless amount of clean, cool filtered water for us to beat the sweltering heat in Penang. Not forgetting the complimentary drinks in the bar and refrigerator too. Do head out to the swimming pool / deck for the amazing sunset too!
Stayed 2 nights in Apr 2025

6/10 Okay

Hiba

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveller I couldn't recommend this hotel enough. Fabulous location and fantastic hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Lay See

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenifer

Traveled with partner
Liked: Amenities, property conditions & facilities
I would come back just for the staff! Everyone was so welcoming from the moment we arrived! Even tho we arrived hours early for check in they had our room ready and welcomed us in. The room was clean full of complementary drinks and snacks. Being our honey moon they set up a lovely decoration and brownie for us to enjoy l. The pool was great with an amazing pool view and clean. Not to mention the great location to walk and see many of the local street art and enjoy delicious food.10/10 would come back again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 4 nights in Mar 2025

8/10 Good

Xinyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days 2 nights for my Penang trip. Appreciate the early check-in and anniversary decoration arrangements. Overall, the room was clean and spacious. Probably can improve on the variety of dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca, Grand Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thel

Stayed 4 nights in Mar 2025

10/10 Excellent

Lilyn Enabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here and still a charm
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Soon Heng Terry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

NATHALIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel we were staying at Shangri-La in Batu Feringgi beach and felt it was pretty lack lustre in comparison to other Shangri LA’s so we came to George Town for the night. This hotel from the staff to the beautiful design is top notch it’s probably one of the most beautiful designed hotels I’ve been to and the staff go out of their way. It’s walking distance from most things. We are sad to leave today wishing we are staying here for the rest of the holiday
Stayed 1 night in Feb 2025

10/10 Excellent

Jane, Manhattan Beach

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Exquisite!

Gorgeous hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Friendly and welcome staff too.
Stayed 3 nights in Oct 2024