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The Prestige Hotel Penang

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for The Prestige Hotel Penang

Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Building design
Premier Deluxe | Minibar, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; Asian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8 Gat Lebuh Gereja, George Town, 10300
  • Place, Pinang Peranakan Mansion
    ‪1 min walk‬
  • Place, Raja Tun Uda Ferry Terminal
    ‪3 min walk‬
  • Place, Padang Kota Lama
    ‪5 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

9.2 out of 10
Wonderful
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe

Premier Deluxe | Minibar, in-room safe, desk, laptop workspace

Premier Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Trio

Deluxe Trio | Minibar, in-room safe, desk, laptop workspace

Deluxe Trio

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Loft Suite

Loft Suite | Minibar, in-room safe, desk, laptop workspace

Loft Suite

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Deluxe King

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe King

9.0 out of 10
Wonderful
(6 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Originals King

Minibar, in-room safe, desk, laptop workspace

Originals King

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Originals Twin

Minibar, in-room safe, desk, laptop workspace

Originals Twin

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

About the neighborhood

George Town

Located in Downtown George Town, The Prestige Hotel Penang is next to popular attractions like Wonderfood Museum and Pinang Peranakan Mansion. This 162-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pinang Peranakan Mansion - 1 min walk - 0.0 miles
  • Raja Tun Uda Ferry Terminal - 3 min walk - 0.2 miles
  • Fort Cornwallis - 5 min walk - 0.3 miles
  • Padang Kota Lama - 5 min walk - 0.3 miles
  • Swettenham Pier Cruise Terminal - 7 min walk - 0.4 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Norm Micro Roastery - ‬2 min walk
  • ‪Hwa Pin Café 華賓 - ‬1 min walk
  • ‪Auntie Gaik Lean's Old School Eatery - ‬2 min walk
  • ‪The Glasshouse - ‬2 min walk
  • ‪Fuku Eatery & Dessert - ‬1 min walk

About this property

The Prestige Hotel Penang

Luxury hotel with a full-service spa and a fitness center
At The Prestige Hotel Penang, guests enjoy a full-service spa, an outdoor pool, and a gym. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and Smart TVs. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Minibars, espresso makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels

Frequently asked questions

Is free cancellation available at The Prestige Hotel Penang?

The Prestige Hotel Penang offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near The Prestige Hotel Penang?

This hotel is situated in Downtown George Town, just steps from Pinang Peranakan Mansion and Wonderfood Museum, and within a short walk of Raja Tun Uda Ferry Terminal. You'll also find KOMTAR and Gurney Drive within a short drive.

Is parking available on site at The Prestige Hotel Penang?

Yes, covered self parking is offered for free at the hotel. Electric car charging and bicycle parking are also available.

Is a spa located at The Prestige Hotel Penang?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and aromatherapy.

Does The Prestige Hotel Penang have a casino on the premises?

No, The Prestige Hotel Penang doesn't have a casino.

Will I find an indoor pool at The Prestige Hotel Penang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is The Prestige Hotel Penang a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Prestige Hotel Penang?

Yes, this hotel has a spa tub.

Does The Prestige Hotel Penang feature a restaurant that includes a breakfast menu?

Yes, The Prestige Hotel Penang serves buffet breakfast for a surcharge each morning at The Glasshouse.

Will The Prestige Hotel Penang allow pets to stay for free?

No, pets aren't allowed at The Prestige Hotel Penang.

Are there connecting rooms at The Prestige Hotel Penang?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Prestige Hotel Penang?

The closest major airport to The Prestige Hotel Penang is Penang Intl. Airport (PEN), which is 11.7 mi away (28 minutes by car).

Can I book a room with a balcony at The Prestige Hotel Penang?

No, there aren't any guestrooms with balconies at The Prestige Hotel Penang.

The Prestige Hotel Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 422 out of 566 reviews
Rating 8 - Good. 108 out of 566 reviews
Rating 6 - Okay. 24 out of 566 reviews
Rating 4 - Poor. 8 out of 566 reviews
Rating 2 - Terrible. 4 out of 566 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

RAMESH MOHAN, PALATINE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good with big rooms, but the location is very big disappointment. Are around the hotel is not nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Irene MH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 2N stay. Our room was spacious enough and the service staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and myself enjoyed the stay in prestige hotel because of the personal touch by every individual staff that has served us. Will be recommending my friends and family members to stay in this hotel if they ever visit Penang.
Amenities
Room view
Swimming pool
Gym
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great experience from the staff to the beautiful ambiance of the hotel! So clean and aesthetically pleasing, thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Rosmini

Stayed 2 nights in Sep 2025

10/10 Excellent

Chong Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Stayed 4 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have already rated this hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Nadirah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and always putting up a smile. The security always assisted in opening the doors, even car doors! They have upgraded my stay and I was glad as it was a birthday trip for me. The room was clean and spotless, love everything about it. When I had grabfood delivered, receptionist even called to inform. Had a wonderful and great stay, most definitely will come again. P.S: I had left my neck pillow in the room, but i was already in the airport when i realised it. When i contacted the hotel via Expedia, their response was fast, and managed to arrange for it to be delivered it back home. Another thumbs up!
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location and very efficient and friendly staff. Beautiful looking hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Bhavik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, walking distance to all the great spots. Top luxury
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were courteous, the room was clean and comfortable, and the gym was a nice plus!
Stayed 2 nights in Aug 2025

10/10 Excellent

Genri

Liked: Cleanliness, staff & service, property conditions & facilities
good stay overall
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel n staff, but the bed could have been better if it was a bit more firm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, location and pool. No buildings blocking the pool so you get sunshine and a beautiful view. Luxurious room: carpet, separate tap for drinking water, mini fridge with drinks included and replenished daily. I highly recommended this hotel. Fahmi and Sunil were always in the lobby to help and welcome us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed a beautuful room and pool with a great view of the strait for for six nights. Our comfortable king bed, decor, safe drinking water and complementary drinks were much appreciated. We also appreciated the friendly manner and sensible advice from the staff at the lobby counter. Finally, our big thank you to the room housekeeping staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Niconette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free mini bar with restocking free. Great spa, close to many attractions, wonderful service. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing comfortable room. Love the goodies in the fridge, treats & nespresso in room. Staff was amazing & super friendly. This place was so great that I did not want to leave!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Friendly staff. Clean room. Excellent location near to cafe and good food. Nespresso is a treat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marnie

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with group

Not 5 star, great location

While our stay was comfortable, this hotel is not a 5 star hotel. The staff seem friendly but don’t really speak English so communication is difficult. While everything is clean, the finishes are worn and need a renovation. That being said the location is excellent for George Town
Stayed 4 nights in Jun 2025

10/10 Excellent

Meagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful hotel, loved the pool and the free mini bar in the room
Stayed 2 nights in Jun 2025

8/10 Good

Vozza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, The staffs are very friendly and helpful. room aircon is centralized. We cannot set the temperature and it is very cold in the night when sleeping as the blanket is quite thin. We need to wear extra clothing to sleep.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean
View from pool area
Hotel surroundings
View from pool area
Hotel surroundings
Stayed 2 nights in May 2025

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