Ascott Gurney Penang

4.0 star property
Family-friendly hotel with 2 outdoor pools and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Ascott Gurney Penang

2 outdoor pools, sun loungers
Reception
Point of interest
Bar (on property)
One Bedroom Executive Seaview | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Place, Gurney Drive
    ‪2 min walk‬
  • Place, Gleneagles Penang Medical Centre
    ‪3 min walk‬
  • Place, Gurney Plaza
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Studio Deluxe King City View

  • Sleeps 2

2 Bedroom Premier Sea View

  • Sleeps 4

Studio Deluxe Twin City View

  • Sleeps 2

1 Bedroom Premier Sea View

  • Sleeps 2

Deluxe Studio King City View

9.4 out of 10
Exceptional
(18 reviews)
  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Twin City View

10.0 out of 10
Exceptional
(7 reviews)
  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Studio Premier King City View

9.8 out of 10
Exceptional
(9 reviews)
  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Premier Twin City View

9.0 out of 10
Wonderful
(2 reviews)
  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

1 Bedroom Premier Sea View

10.0 out of 10
Exceptional
(1 review)
  • 640 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

2 Bedroom Premier Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 1152 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One Bedroom Executive Seaview

  • 640 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Studio Premier King City View

  • Sleeps 2

Studio Premier Twin City View

  • Sleeps 2

1 Bedroom Executive Sea View

  • Sleeps 2

Studio Deluxe Twin Sea View

  • Sleeps 2

Studio Deluxe King Sea View

  • Sleeps 2

Studio Deluxe King Club

  • Sleeps 2

Studio Deluxe Twin Club

  • Sleeps 2

Studio Premier King Club

  • Sleeps 2

Studio Premier Twin Club

  • Sleeps 2

One-Bedroom Premier Club

  • Sleeps 2

Two-Bedroom Premier Club

  • Sleeps 4

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About the neighborhood

George Town

Located in Downtown George Town within a 5-minute walk of Gurney Drive, Ascott Gurney Penang is within a mile (2 km) of other popular attractions like Gurney Plaza. This 271-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Gurney Drive - 2 min walk - 0.1 miles
  • Gleneagles Penang Medical Centre - 3 min walk - 0.2 miles
  • Pulau Tikus Market - 9 min walk - 0.5 miles
  • Island Hospital - 12 min walk - 0.7 miles
  • Gurney Plaza - 17 min walk - 0.9 miles

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Timur Coffee House - ‬2 min walk
  • ‪Cafe' Laurel - ‬5 min walk
  • ‪Kafka - ‬4 min walk

About this property

Ascott Gurney Penang

Family-friendly hotel with 2 outdoor pools and a 24-hour fitness center
At Ascott Gurney Penang, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Safes, desks, and wardrobes or closets are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 36 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MYR 500 per accommodation, per night
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Ascott Gurney Penang?

Ascott Gurney Penang provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Gurney Penang?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Ascott Gurney Penang on Dec 9, 2025 start from $121.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Ascott Gurney Penang?

This hotel is situated in Downtown George Town within a short 3-minute walk of Gurney Drive and also 18 minutes on foot from Gurney Plaza. You'll also find Pulau Tikus Market and Gurney Paragon less than a mile away.

Is there parking available at Ascott Gurney Penang?

Yes, self parking is offered for free at the hotel.

Does Ascott Gurney Penang include a casino at the property?

No, Ascott Gurney Penang doesn't have a casino.

Will I find an indoor pool at Ascott Gurney Penang?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Ascott Gurney Penang?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Ascott Gurney Penang?

No, there isn't a spa tub at this hotel.

Does Ascott Gurney Penang have a restaurant that serves breakfast?

Yes, Ascott Gurney Penang serves continental breakfast each morning for a surcharge from its restaurant.

Will Ascott Gurney Penang allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ascott Gurney Penang for a fee of MYR 500 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Ascott Gurney Penang?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ascott Gurney Penang?

The closest major airport to Ascott Gurney Penang is Penang Intl. Airport (PEN), which is 12.4 mi away (33 minutes by car).

Can I book a room with a balcony at Ascott Gurney Penang?

No, there aren't any guestrooms with balconies at Ascott Gurney Penang.

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 238 reviews
Rating 8 - Good. 44 out of 238 reviews
Rating 6 - Okay. 8 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 1 out of 238 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Stayed 4 nights in Aug 2025

8/10 Good

Vincent Low

Stayed 1 night in Aug 2025

10/10 Excellent

Aloysius

Stayed 3 nights in Aug 2025

10/10 Excellent

Marysa

Stayed 3 nights in Aug 2025

10/10 Excellent

ju hong

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Suraya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a view, good upkeep and decor, generous sized rooms, easy parking, great location. Convenient gym and pool. Easy access to small mall with good coffee shops and mini mart.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Business traveler

IRRESPONSIBLE HOTEL MANAGEMENT.

Hotel does not pick up your calls especially on weekends, when it is the most time hotel guests will need help. I was on a business trip and I booked this hotel for a 1 night stay. 2 days before I am checking in, I had some changes to my flight schedule. I had to leave Penang in a morning flight so I thought staying there will be very inconvenient. I contacted Hotel.com to request for a cancellation and refund. They did not manage to contact the hotel probably it was in the night 9pm. BUT it is an international hotel? I called in personally the next morning and someone spoke to me. I related my concerns and issue about staying in the hotel and requested for a cancellation and goodwill refund, the hotel staff assured me that it can be done but needs HOTEL.com to contact them to verify officially. Okay, hotel.com tried several times to contact them in email and phone but no response. Finally 2 days later they came back to me with a rejection from Ascott. I was surprised because I was told that the room can be cancelled with refund the other day!!! I tried to call again on a weekday and spoke to the reservation manager, Yana. She took my contact and email promising to get back to me again on this. And 3 days later…. No response. This is the worst hotel service I ever experienced especially from a 5star hotel brand. There is a HUGE problem with the hotel management in Penang. The staff have a problem with listening. Asked me which app I used to book when I told her 30s ago….
Stayed 1 night in Jul 2025

8/10 Good

karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Functional business hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Mong Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located hotel at Gurney! Good services and modern, spacious rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Zixue, LEXINGTON

Stayed 4 nights in Jul 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Chun Yu Pauline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, enjoyed the service and the pool!
Stayed 13 nights in Jun 2025

10/10 Excellent

Liying

Traveled with family
Comfortable and clean property.
Stayed 4 nights in Jul 2025

10/10 Excellent

tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a great view, was spacious and incredibly clean. The filtered water tap was a nice touch and the pool and gym facilities were immaculate.
Stayed 3 nights in Jun 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Choon Bee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the 3rd we are staying at the Ascott Gurney Penang. We have always liked the amenities of the Ascott, especially the in-room washer/dryer and spacious rooms. The cost to stay at this hotel is very expensive. I wish the price can be further improved, or allow us to earn points while paying so much money to stay here so that we can save money in our future stays. I have joined the Ascott Rewards program but the hotel staff refused to let me bank our points because we did not directly book our stay with the hotel website. That is a pity considering this is our 3rd stay and each time we stay for a week or so. Parking continues to be another discontent where the need to validate our parking ticket each time we leave the hotel, is not a good use of our time. We sometimes have to wait for the receptionists to attend to guest check-ins before they can validate our parking ticket (which only takes a few seconds). On the last night of our stay, the parking facility in the basement (where we usually park our vehicle) was not functioning so they shut down the basement parking. In refusal to drive up the spiral driveway up to the high-floor parking ramp, we have to pay RM50 to pay for valet parking at the front of the hotel. That was our biggest complaint for this stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

Zerlinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The property was very well maintained.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, better than some of the Marriott hotels I’ve stayed in recently.
Stayed 3 nights in Jun 2025

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel

Nice clean modern hotel with big rooms, lots of space. Great views from hotel room and fantastic breakfast. Location is ideal for food court and various restaurant plus Gurney Plaza.
Stayed 11 nights in May 2025

10/10 Excellent

Shun Tat

Stayed 3 nights in May 2025

8/10 Good

Kwong Chung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room condition is clean and new
Stayed 2 nights in May 2025

10/10 Excellent

Iskandarbek

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025