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Merchant Hotel

3.5 star property
Hotel with free parking, near KOMTAR

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Photo gallery for Merchant Hotel

Daily continental breakfast (MYR 30 per person)
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
View from property
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
55 Jalan, George Town, Penang, 10000
  • Place, Cheong Fatt Tze Mansion
    ‪2 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Twin Beds

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

  • Sleeps 2

View all photos for Executive Twin

Minibar, in-room safe, desk, laptop workspace

Executive Twin

  • Sleeps 2

View all photos for Kid M Space Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Kid M Space Deluxe King Room

  • Sleeps 2

View all photos for Safari Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Safari Deluxe King Room

  • Sleeps 2

Kids Friends Room

  • Sleeps 2

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, Merchant Hotel is within a mile (2 km) of other popular sights such as Swettenham Pier Cruise Terminal. This 3.5-star hotel has 93 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.1 miles
  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • KOMTAR - 12 min walk - 0.7 miles
  • Swettenham Pier Cruise Terminal - 17 min walk - 0.9 miles
  • Gurney Drive - 3 min drive - 1.7 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪东海岸海鲜烧鱼 East Coast Grill Seafood - ‬2 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬1 min walk
  • ‪The Lighthouse Cafe and Bakery - CLOSED - ‬1 min walk

About this property

Merchant Hotel

Hotel with free parking, near KOMTAR
At Merchant Hotel, guests have access to free WiFi in public areas, a meeting room, and free newspapers. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. This hotel also has a terrace.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bidets. Other amenities include minibars, coffee makers, and laptop-compatible safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MYR 30 for adults and MYR 30 for children
  • A restaurant

Restaurants on site

  • Merchant Cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessibility

More

  • 1 building
  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 30 for adults and MYR 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Merchant Hotel Penang
Merchant Hotel
Merchant Penang
Merchant Hotel Penang/George Town
Merchant Hotel George Town
Merchant George Town
Merchant Hotel Hotel
Merchant Hotel George Town
Merchant Hotel Hotel George Town

Frequently asked questions

What's there to do around Merchant Hotel?

This hotel is situated in Downtown George Town, just steps from Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site, and within a short walk of Penang State Museum. You'll also find KOMTAR and Gurney Drive within a short drive.

Is there parking available at Merchant Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Merchant Hotel include a casino on the premises?

No, Merchant Hotel doesn't have a casino.

Will I find an indoor pool at Merchant Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Merchant Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a terrace.

Are there hot tubs at Merchant Hotel?

No, this hotel doesn't have a spa tub.

Does Merchant Hotel have a restaurant that serves breakfast?

Yes, Merchant Hotel serves continental breakfast for a surcharge each morning at Merchant Cafe.

Will Merchant Hotel allow pets to stay for free?

No, pets aren't allowed at Merchant Hotel.

Are there connecting rooms at Merchant Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Merchant Hotel?

The closest major airport to Merchant Hotel is Penang Intl. Airport (PEN), which is 11.4 mi away (28 minutes by car).

Can I book a room with a balcony at Merchant Hotel?

Yes, some guestrooms at Merchant Hotel offer a balcony and may feature city views.