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Berjaya Penang Hotel

4.0 star property

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Photo gallery for Berjaya Penang Hotel

A swimming pool with lounge chairs and a view of mountains.
Daily buffet breakfast for a fee
Two tall red buildings with a mountainous backdrop.
A hotel room with a large bed, two bedside tables with lamps, a small round table with a chair, and a large window with curtains.
Standard Room | Minibar, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350
  • Place, One-stop Midlands Park Centre
    ‪2 min walk‬
  • Place, Gurney Plaza
    ‪7 min walk‬
  • Place, Gurney Drive
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Junior Suite

  • Sleeps 3
  • Free WiFi

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a chair, a table, and a window with a view of a cityscape.

Superior Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a desk with a laptop, a chair, a TV, and a small table with a bowl of fruit.

Junior Suite

  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Double or Twin Room

A hotel room with two beds, a desk, a chair, a window with curtains, a lamp, and a backpack on one bed.

Family Double or Twin Room

  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

About the neighborhood

George Town

Berjaya Penang Hotel places you in Downtown George Town, within a leisurely stroll of popular sights such as Gurney Plaza and Gurney Drive. This 316-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central George Town and also close to KOMTAR and Penang Hill.

What's nearby

  • One-stop Midlands Park Centre - 2 min walk - 0.1 miles
  • Gurney Plaza - 7 min walk - 0.4 miles
  • Pulau Tikus Market - 9 min walk - 0.5 miles
  • Gurney Paragon - 9 min walk - 0.5 miles
  • Gurney Drive - 10 min walk - 0.6 miles

Getting around

  • Penang Sentral - 36 min drive
  • Penang Intl. Airport (PEN) - 34 min drive

Restaurants

  • ‪KFC - ‬2 min walk
  • ‪Meng Catering - ‬2 min walk
  • ‪Satay Hut - ‬3 min walk
  • ‪Berjaya Café - ‬1 min walk
  • ‪Thai Stall @ Midlands Park Center - ‬2 min walk

About this property

Berjaya Penang Hotel

Guests staying at Berjaya Penang Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include refrigerators, minibars, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 70 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 20 for children
  • Rollaway bed fee: MYR 70 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Georgetown City
Berjaya Penang Hotel formerly known as Hotel
Hotel Georgetown City
Georgetown City Hotel Penang
Georgetown City Penang
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town

Frequently asked questions

Is a free cancellation option available at Berjaya Penang Hotel?

Berjaya Penang Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Berjaya Penang Hotel?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Berjaya Penang Hotel on Jul 31, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Berjaya Penang Hotel?

This hotel is situated in Downtown George Town within a short 7-minute walk of Gurney Plaza and also 11 minutes on foot from Gurney Drive. You'll also find Gurney Paragon and Pulau Tikus Market less than a mile away.

Will I be able to park at Berjaya Penang Hotel?

Yes, self parking is offered for free at the hotel.

Does Berjaya Penang Hotel include a casino at the property?

No, Berjaya Penang Hotel doesn't have a casino.

Is there an indoor pool at Berjaya Penang Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Berjaya Penang Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Berjaya Penang Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Berjaya Penang Hotel have a restaurant that serves breakfast?

Yes, Berjaya Penang Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Berjaya Penang Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Berjaya Penang Hotel.

Does Berjaya Penang Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Berjaya Penang Hotel?

The closest major airport to Berjaya Penang Hotel is Penang Intl. Airport (PEN), which is 12 mi away (34 minutes by car).

Can I book a room with a balcony at Berjaya Penang Hotel?

No, there aren't any guestrooms at Berjaya Penang Hotel that offer a balcony.

Does Berjaya Penang Hotel have a wedding venue on site?

Take advantage of the wedding venue at Berjaya Penang Hotel if you plan to say "I do" during your trip.

Berjaya Penang Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 52 out of 364 reviews
Rating 8 - Good. 133 out of 364 reviews
Rating 6 - Okay. 117 out of 364 reviews
Rating 4 - Poor. 43 out of 364 reviews
Rating 2 - Terrible. 19 out of 364 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good city views, good buffet breakfast and great staff!
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Gerald Cheng Hock

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and attentive.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Gerald Cheng Hock

Liked: Cleanliness, amenities, property conditions & facilities
Near Gurney Paragon and rather comfortable.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

NUR NADIA HUSNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2023
Verified

8/10 Good

VEERAPPAN

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Vonny

Location is near shopping mall, building old sometimes dirty. Staff friendly
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

Siew Yoon

Disliked: Cleanliness, staff & service, amenities
The worst hotel I ever stayed! Most amenities are very out dated, Musty smell in the room and poor ventilation, feeling suffocated. Towels are dirty with stains.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

SUBASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good location.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ragul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harthashini

Very convenient and family friendly
Stayed 3 nights in Feb 2025
Verified

8/10 Good

MASATAKA

I will go next time.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Kooi Gan

Liked: Staff & service
Disliked: Property conditions & facilities
Building looks old & rundown from the outside. But staff were friendly & helpful.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Hainny Haryaty

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Hwai Mei

Liked: Cleanliness, staff & service, room comfort

Comfortable and convenient

The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Shahmindren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is unique but overall good
Stayed 2 nights in Feb 2023
Verified

8/10 Good

ABDUL RASHID BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and comfortable.My complain is about TV is small, reception is poor and not bed facing.. View was scenic. The bell boys were approachable and helpful.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Jonah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was clean and maintained relatively well. However, despite being non smoking out hotel room frequently smelled like cigarette smoke as it came through the ventilation. There was also no bottom sheet on the bed, and the top sheet applied as a bottom sheet would not stay on the bed. No hand towels were provided.
Verified

4/10 Poor

Lihcheran

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Stayed 4 nights in Jun 2022
Verified

4/10 Poor

Rajesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
They are too slow and the Safety box was not working I called them many times but the problem has not been solved until my check out . They have old safety boxes The sheets were not clean as their were bed bugs in my bed.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

yoko

Disliked: Cleanliness, staff & service
お値段の割に朝食がよかったです。
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Bo

Liked: Cleanliness, property conditions & facilities, room comfort

Middelmådigt lidt slidt hotel.

Fantastisk beliggenhed og udsigt. Hjælpsomt personale. Desværre kun vegetar restaurant, men morgenmad god. WIFI meget dårlig og uregelmæssig. Aircondition kunne ikke indstilles. Udluftningen i badeværelset larmede hele natten.
Stayed 6 nights in Jan 2023
Verified

10/10 Excellent

Sarmellaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay..
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Mohd

Liked: Cleanliness, amenities
Disliked: Staff & service
Check in took long - the process is slow since too many papers. Lift will cause bottleneck during peak hour. At the time of visit only 2/3 working.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A bit scary sound
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Thurgashini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all good

It was just right
Stayed 1 night in Feb 2020