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Hard Rock Hotel Penang

5.0 star property
Luxury resort on the beach, with free water park

Choose dates to view prices

Photo gallery for Hard Rock Hotel Penang

Balcony view
Property video
Studio Suite, 1 King Bed, Sea View | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Couples treatment rooms, hot tub, body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

Map
Batu Ferringhi Beach, George Town, Penang, 11100
  • Ferringgi Beach
    ‪5 min walk‬
  • ESCAPE Adventureplay
    ‪9 min drive‬
  • Penang Hill
    ‪26 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪34 min drive‬

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Room options

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 376 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Rock Royalty Seaview Deluxe

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe

  • 376 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Poolview Deluxe Room

Poolview Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Poolview Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon Deluxe Room

Lagoon Deluxe Room | View from room

Lagoon Deluxe Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Roxity Kids Suite

Roxity Kids Suite | 1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

  • 441 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View | 1 bedroom, minibar, in-room safe, desk

Studio Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Deluxe Room

Hillview Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Poolview

1 bedroom, minibar, in-room safe, desk

Deluxe Room With Poolview

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Rock Royalty Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Deluxe Room with Terrace

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room with Terrace

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Seaview Studio Suite

1 bedroom, minibar, in-room safe, desk

Seaview Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Roxity Kids Suite

1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hillview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon Deluxe Room

1 bedroom, minibar, in-room safe, desk

Lagoon Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

George Town

Located in Batu Ferringhi within a short walk of Ferringgi Beach, Hard Rock Hotel Penang is within a mile (2 km) of other popular sights such as Tropical Spice Garden. This 250-room, 5-star resort has a full-service spa, a free water park, and 2 restaurants.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 5 min walk - 0.3 miles
  • Batu Feringghi Night Market - 12 min walk - 0.7 miles
  • ESCAPE Adventureplay - 9 min drive - 3.8 miles
  • Gurney Plaza - 13 min drive - 7.8 miles
  • Penang Hill - 26 min drive - 12.8 miles

Getting around

  • Penang Sentral - 60 min drive
  • Penang Intl. Airport (PEN) - 58 min drive

Restaurants

  • ‪Ferringhi Garden - ‬8 min walk
  • ‪Frandy Beach Bar - ‬8 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Batu Feringgi Bistro - ‬9 min walk
  • ‪Cinammon Asian Kitchen - ‬10 min walk

About this property

Hard Rock Hotel Penang

Luxury resort on the beach, with free water park
Guests of Hard Rock Hotel Penang have access to a full-service spa, a free water park, and a nightclub. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
Guests can expect 50-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Malay

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: MYR 70 for adults and MYR 35 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe Penang
  • Lobby Bar
  • Pizzeria
  • Starz Diner

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 188.8 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Rollaway bed fee: MYR 188.8 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Are free cancellation options available at Hard Rock Hotel Penang?

Hard Rock Hotel Penang offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hard Rock Hotel Penang?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on Jul 3, 2025 start from $176.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hard Rock Hotel Penang?

This resort is situated in Batu Ferringhi within a short 8-minute walk of Ferringgi Beach and also 11 minutes on foot from Batu Feringghi Night Market. You'll also find Teluk Bahang Beach and Batu Ferringhi Beach within a short drive.

Is there parking available at Hard Rock Hotel Penang?

Yes, self parking is offered for free at the resort. Electric car charging is also available for guests.

Is there a spa at Hard Rock Hotel Penang?

Rock Spa is the resort's spa and services include deep-tissue massages, hot stone massages, reflexology, and body wraps.

Does Hard Rock Hotel Penang include a casino at the property?

No, Hard Rock Hotel Penang doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Penang?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hard Rock Hotel Penang?

This beachfront resort offers plenty of amenities for couples including a beach bar, an outdoor pool, and a poolside restaurant.

Are there hot tubs at Hard Rock Hotel Penang?

Yes, guests can enjoy a spa tub at this resort.

Does Hard Rock Hotel Penang feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Penang has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Hard Rock Hotel Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hard Rock Hotel Penang.

Does Hard Rock Hotel Penang have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Hard Rock Hotel Penang?

The closest major airport to Hard Rock Hotel Penang is Penang Intl. Airport (PEN), which is 20.1 mi away (58 minutes by car).

Are there rooms with balconies at Hard Rock Hotel Penang?

Yes, some guestrooms at this resort offer either a balcony or a terrace where guests can enjoy sea or hill views.

Does Hard Rock Hotel Penang offer wedding services?

Take advantage of the wedding venue at Hard Rock Hotel Penang if you plan to say "I do" during your trip.

Hard Rock Hotel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
Stayed 1 night in May 2025

6/10 Okay

Mona

Traveled with partner
Good hotel for a family but can’t call as resort
Stayed 3 nights in Jan 2025

2/10 Terrible

Dr rajinder singh

Stayed 1 night in Mar 2025

10/10 Excellent

Mohinder, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Jameel

Stayed 1 night in Jan 2025

10/10 Excellent

Yee Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Barathi Tahsan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

chong shee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool.
Stayed 1 night in Sep 2024

8/10 Good

Po kiu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For safety, Suggest fixing handrails in the bathroom and shower room Also provide plastic non slippery bath mat in the shower room
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 3 nights in Jul 2024

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hamzah

Traveled with partner
O
Stayed 2 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
Stayed 4 nights in Apr 2024

4/10 Poor

Mehdi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Room comfort

Potentially could be better.

The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Stayed 7 nights in Mar 2024

10/10 Excellent

seulki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Edmund

Traveled with family
Liked: Staff & service
The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.

8/10 Good

Wei Seong

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 3 nights in Dec 2023

6/10 Okay

DIPANJAN

Traveled with family
Liked: Staff & service
My view is that there are a few areas of improvement Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels. Staff: staff was helpful and did their job well This feedback is for the people who are in the management roles so that they can look into these areas. Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
Stayed 6 nights in Dec 2023

10/10 Excellent

Carol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Stayed 1 night in Dec 2023

4/10 Poor

Cecillia Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
Stayed 4 nights in Dec 2023

10/10 Excellent

Wan Kasmawati

Traveled with family
Stayed 2 nights in Nov 2023

10/10 Excellent

Pak Yii

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and kids friendly
Stayed 2 nights in Dec 2023

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