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DoubleTree Resort by Hilton Hotel Penang

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Hotel Penang

Presidential Suite, 1 King Bed, Terrace | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Creator video
Front of property - evening/night
In-room safe, desk, laptop workspace, blackout drapes
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100
  • Place, TeddyVille Museum
    ‪1 min walk‬
  • Place, Miami Beach
    ‪5 min walk‬
  • Place, Ferringgi Beach
    ‪4 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe King Room With Balcony High Floor

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room With Balcony High Floor

  • Sleeps 2

View all photos for Room, 1 King Bed (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Guest)

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

8.0 out of 10
Very good
(3 reviews)
  • Hill view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Deluxe Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

King, Deluxe Room, Balcony

7.0 out of 10
Good
(4 reviews)
  • Hill view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King, Premier Room, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout drapes

King, Premier Room, Balcony, Sea View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony

  • Hill view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony, Sea View

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony, Sea View

  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Terrace, Sea View

King, Suite, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, Terrace, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

Family Suite, 2 Bedrooms, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedrooms, Terrace, Sea View

  • Ocean view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for King, Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

King, Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Family Room, 2 Bedrooms, Balcony

8.0 out of 10
Very good
(11 reviews)
  • Hill view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

Presidential Suite, 1 King Bed, Terrace

  • Ocean view
  • 1927 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • Hill view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

In-room safe, desk, laptop workspace, blackout drapes

Guest Room

  • Sleeps 2

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room

  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room With Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for One-Bedroom Suite,Sea View,1 King,Balcony

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Suite,Sea View,1 King,Balcony

  • Sleeps 2

View all photos for One Bedroom Suite King-Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Suite King-Balcony

  • Sleeps 2

View all photos for Twin Deluxe High Floor With Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Twin Deluxe High Floor With Sofa Bed

  • Sleeps 2

View all photos for Premier King Room With Sea View And Balcony

In-room safe, desk, laptop workspace, blackout drapes

Premier King Room With Sea View And Balcony

  • Sleeps 2

View all photos for Two Bedrooms Family Suite With Sea View And Terrace

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Family Suite With Sea View And Terrace

  • Sleeps 4

View all photos for King Terrace Suite With Sea View

In-room safe, desk, laptop workspace, blackout drapes

King Terrace Suite With Sea View

  • Sleeps 2

View all photos for Presidential Suite With Terrace

In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite With Terrace

  • Sleeps 4

View all photos for King Guest Room

In-room safe, desk, laptop workspace, blackout drapes

King Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Guest Room

  • Sleeps 2

View all photos for Two Bedroom Family Room With Balcony

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Family Room With Balcony

  • Sleeps 5

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About the neighborhood

George Town

Located in Batu Ferringhi, DoubleTree Resort by Hilton Hotel Penang is adjacent to TeddyVille Museum with other popular attractions like Ferringgi Beach within a couple of miles (3 km). This 316-room, 4-star resort welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.
View more Resorts in George TownOpens in a new window

What's nearby

  • TeddyVille Museum - 1 min walk - 0.0 miles
  • Miami Beach - 5 min walk - 0.3 miles
  • Moonlight Bay - 10 min walk - 0.6 miles
  • Batu Ferringhi Beach - 16 min walk - 0.9 miles
  • Ferringgi Beach - 4 min drive - 1.9 miles

Getting around

  • Penang Sentral - 48 min drive
  • Penang Intl. Airport (PEN) - 48 min drive

Restaurants

  • ‪Kedai Makanan Lidiana - ‬2 min drive
  • ‪Mee Udangmamu Misai - ‬3 min drive
  • ‪Axis Lounge - ‬2 min walk
  • ‪Biru Biru On The Island - ‬16 min walk
  • ‪Spice Market Café - ‬3 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

Guests of DoubleTree Resort by Hilton Hotel Penang enjoy 2 outdoor pools, a children's pool, and a gym. Onsite parking is available, both free self and paid valet parking (MYR 30 per stay)—also useful is an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include free WiFi in public areas, a conference center, and a free kid's club.
40-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and coffee makers are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and facials.

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  • Pool
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  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 336 reviews
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Apr 19 - Apr 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free covered self parking on site
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (4,960 square feet of space)

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for MYR 140.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 68.00 for adults and MYR 34.00 for children
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Resort
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Resort George Town

Frequently asked questions

Are free cancellation options available at DoubleTree Resort by Hilton Hotel Penang?

DoubleTree Resort by Hilton Hotel Penang offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree Resort by Hilton Hotel Penang?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Hotel Penang on Apr 21, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near DoubleTree Resort by Hilton Hotel Penang?

This resort is situated in Batu Ferringhi, just steps from TeddyVille Museum and Miami Beach. You'll also find Batu Ferringhi Beach and PKSA Penang Water Sports Centre less than a mile away.

Is there a spa at DoubleTree Resort by Hilton Hotel Penang?

Spa services at the resort include deep-tissue massages and facials.

Does DoubleTree Resort by Hilton Hotel Penang have a casino?

No, DoubleTree Resort by Hilton Hotel Penang doesn't have a casino.

Will I find an indoor pool at DoubleTree Resort by Hilton Hotel Penang?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 10:00 PM.

Does DoubleTree Resort by Hilton Hotel Penang feature a restaurant that includes a breakfast menu?

Yes, DoubleTree Resort by Hilton Hotel Penang serves buffet breakfast for a surcharge each morning at Makan Kitchen.

Will DoubleTree Resort by Hilton Hotel Penang allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree Resort by Hilton Hotel Penang.

How close is the airport from DoubleTree Resort by Hilton Hotel Penang?

The closest major airport to DoubleTree Resort by Hilton Hotel Penang is Penang Intl. Airport (PEN), which is 17.6 mi away (48 minutes by car).

Does DoubleTree Resort by Hilton Hotel Penang offer wedding services?

Take advantage of the wedding venue at DoubleTree Resort by Hilton Hotel Penang if you plan to say "I do" during your trip.

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 914 reviews
Rating 8 - Good. 326 out of 914 reviews
Rating 6 - Okay. 92 out of 914 reviews
Rating 4 - Poor. 55 out of 914 reviews
Rating 2 - Terrible. 31 out of 914 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, with wonderful views. The staff were lovely, friendly and knowledgeable with tips on places to visit. Food is fantastic also. Highly recommended.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeannie Siew Eng

Stayed 4 nights in Jan 2026

10/10 Excellent

Jacob

Stayed 3 nights in Jan 2026

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the breakfast was excellent.
Stayed 6 nights in Jan 2026

4/10 Poor

Hon Meng

Traveled with family
Disliked: Cleanliness, amenities
No replacement of used bathing & washing lotions. Room air con noisy. Noise isolation in room was poor.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so very kind and helpful! I always enjoy my stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Aris, Shah Alam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast and Friendly staff
Stayed 3 nights in Dec 2025

6/10 Okay

Wonki

Stayed 3 nights in Dec 2025

6/10 Okay

Pandacid

Stayed 2 nights in Dec 2025

10/10 Excellent

Por

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Zi Qing

Traveled with family
Liked: Amenities, property conditions & facilities
Room was spacious but had a mirror facing the bed which is unpleasant Room floors can be cleaner as its not clean enough to be barefoot The bathroom deaigns were a bit inconvenient where water will splash everything Staffs were very friendly and helpful, the free cookie was nice The breakfast buffet was average but had a lot of selections
Stayed 1 night in Dec 2025

10/10 Excellent

Hayden

Stayed 1 night in Dec 2025

8/10 Good

Janak

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay was good but the room Key was not working and it cause inconvenience. Wherever I go out the door won’t work and have to wait for security to help
Stayed 2 nights in Nov 2025

8/10 Good

Han

Stayed 1 night in Nov 2025

10/10 Excellent

Amina

Stayed 2 nights in Nov 2025

8/10 Good

Han Yang

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff (especially those in the restaurant), our stay were very good except the gym condition as the clean-up schedule doesn't seem to be keeping up and our time in the gym were always without towels.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All staff are excellent. We had a lovely stay here for three nights. Food is really very good with much choice. If we are in Penang we will definitely come here again.
Stayed 3 nights in Nov 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities
Information provided was extremely misleading. Quality was so bad that it should never be recommended to your hotels.com customers at all. No hot water, even faucet was broken, dirty bathroom, yellowish tower with smell, everything else were deteriorating. Customer service was equally poor.
Stayed 2 nights in Oct 2025

8/10 Good

Yi Le

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast too much carbohydrates, less protein option.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Double Tree is a quiet and clean property with great staff located just a short 10 min drive from the busier Natu Ferringhi area. This is a great property for families with children and there are family rooms (connecting doors) available. There is a small beach across from the hotel that is quiet but suitable for beach activities.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dwayne Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 7 nights in Sep 2025

4/10 Poor

Hamish

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A really mixed experience!

We booked a family stay for six people at the DoubleTree Penang and, while there were some positives, our overall experience was disappointing. Positives: • The complimentary family dinner offered after the first night’s incident was thoughtful and much appreciated. • Staff were polite in their written replies and eventually tried to follow up by phone. Concerns: • Despite booking for six, we arrived to find only there were less towels, amenities and the sofa bed in our room had not been made up. • We raised these issues with the front desk on the first day, yet they were still not resolved the following morning. • Because our “actual rooms” were not ready after the first night’s incident, we had to pack and unpack more than once. This took away valuable time from our short family trip. • When we expressed our disappointment, the initial response felt generic and failed to address the inconvenience. Only after we pushed again did the team ask what they could do to help. The staff eventually reached out and asked how they might improve our stay, but the repeated delays and the need for us to chase basic standards left a lasting negative impression. Overall, while individual staff members were courteous, the service and attention to detail fell well below the level we expected from a DoubleTree property. We hope management reviews their processes so future guests don’t have to go through similar disruptions.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jia ni

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was nothing short of delightful. At check-in, we discovered that our reservation had inadvertently been made with breakfast for one adult and one child. The front desk staff, however, handled the matter with remarkable professionalism and courtesy, immediately rectifying the error without imposing any additional charge. This gracious gesture set a truly positive tone for the remainder of our visit. Throughout our stay, the service was exemplary, the ambiance refined, and every detail carefully attended to. Genuine hospitality of this caliber is rare, and we are deeply appreciative of the team’s efforts in ensuring our comfort and satisfaction. I would highly recommend this hotel to anyone in search of exceptional service, elegant surroundings, and a memorable experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Ahsan

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first room that we went into was ok but very dirty and smelt like mould, did not expect that from Hilton, as the name does associate to the room standard Then we were given a different room, good room all was nice but dirty floor, hair in fridge, main door not shutting properly, cabinet with fridge in it rotting from the legs, water dripping from ceiling due to condensation, again don’t go with the name please The lobby and swimming pool area is amazing though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely satisfied.

No regret to pick this hotel. Everything out of our expectations, hotel, room, front desk and restaurant. People extremely friendly and very helpful. Highly recommend.
Stayed 2 nights in Sep 2025

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