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Cititel Express Penang

Property class: 3

Choose dates to view prices

Photo gallery for Cititel Express Penang

A lobby with a central circular seating area, a reception desk, and a wall with a clock display.
A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.
A multi-story hotel with a prominent 'City Hotel Express' sign, surrounded by a dense urban area with various buildings.
A restaurant interior with wooden furniture, a bar area, and hanging pendant lights.
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
123, Lebuh Noordin, George Town, 10300
  • Place, 1st Avenue Mall
    ‪2 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and a TV.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

George Town

Located in Downtown George Town, Cititel Express Penang is next to KOMTAR and 1st Avenue Mall. This 234-room, 3-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and LCD TVs.

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.1 miles
  • Prangin Mall - 2 min walk - 0.1 miles
  • The Top at Komatar - 3 min walk - 0.2 miles
  • KOMTAR - 3 min walk - 0.2 miles
  • Georgetown UNESCO Historic Site - 10 min walk - 0.6 miles

Getting around

  • Penang Sentral - 25 min drive
  • Penang Intl. Airport (PEN) - 15 min drive

Restaurants

  • ‪OldTown White Coffee - ‬3 min walk
  • ‪Teow Chew Restaurant 潮州饭店 - ‬2 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪St. Giles Executive Lounge - ‬3 min walk
  • ‪Kedai Kopi Bee Hong 美鳳茶室 - ‬3 min walk

About this property

Cititel Express Penang

Guests staying at Cititel Express Penang enjoy free WiFi in public areas and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry.
Guests can enjoy free WiFi and LCD TVs. Minibars, coffee makers, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 22 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Cititel Express Penang?

Cititel Express Penang provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Cititel Express Penang?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Cititel Express Penang on Nov 7, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Cititel Express Penang?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Will I be able to park at Cititel Express Penang?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Cititel Express Penang feature a casino?

No, Cititel Express Penang doesn't have a casino.

Will I find an indoor pool at Cititel Express Penang?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Cititel Express Penang?

Couples staying at this hotel will value amenities like a minibar, a city view in some guestrooms, as well as concierge services.

Are there hot tubs at Cititel Express Penang?

No, this hotel doesn't have a spa tub.

Does Cititel Express Penang have a restaurant with a breakfast menu?

No, Cititel Express Penang doesn't have a restaurant that serves breakfast.

Will Cititel Express Penang allow pets to stay free of charge?

No, pets aren't allowed at Cititel Express Penang.

Are there connecting rooms at Cititel Express Penang?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Cititel Express Penang?

The closest major airport to Cititel Express Penang is Penang Intl. Airport (PEN), which is 10.5 mi away (15 minutes by car).

Can I book a room with a balcony at Cititel Express Penang?

No, there aren't any guestrooms at Cititel Express Penang that offer a balcony.

Cititel Express Penang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 132 out of 400 reviews
Rating 8 - Good. 181 out of 400 reviews
Rating 6 - Okay. 49 out of 400 reviews
Rating 4 - Poor. 25 out of 400 reviews
Rating 2 - Terrible. 13 out of 400 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, clean and friendly staff
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location good with nearby enimities and food readily available.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Convenient location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room, great facilities, convenient location. Staff were very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Central location, Clean room, helpful and friendly staff!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and small room, nice staff, good location and value.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view is very good! The staff are very helpful, I enjoy staying in this hotel.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Water dispenser on each floor is good service Staff are friendly and helpful. Hotel is in good location for visiting attractions and many restaurants around.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Compact clean room, friendly helpful front desk, name Karthy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with very comfortable room and city view
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
courteous staff and clean and tidy
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. I love the water rifill station. Feels more eco friendly compared to other hotels. Location was excellent, lots of great food options around.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
clean room. Staff friendly..
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

room was ok, hotel is dated
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was good.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean room, nice shower products
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Good service
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
Good service
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room. Aircon and equipment works well. Love the idea of your water dispensing machine.
Stayed 2 nights in Feb 2026