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Cititel Express Penang

3.0 star property
Hotel with free parking, steps from KOMTAR

Choose dates to view prices

Photo gallery for Cititel Express Penang

Interior
Lobby
Family Room | Minibar, in-room safe, desk, laptop workspace
Shower, free toiletries, towels
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
123, Lebuh Noordin, George Town, 10300
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Swettenham Pier Cruise Terminal
    ‪2 min drive‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 2

Standard Room

  • Sleeps 2

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About the neighborhood

George Town

Located in Downtown George Town, Cititel Express Penang is next to KOMTAR and 1st Avenue Mall. This 234-room, 3-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and LCD TVs.

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.1 miles
  • KOMTAR - 3 min walk - 0.2 miles
  • Pinang Peranakan Mansion - 19 min walk - 1.0 mile
  • Swettenham Pier Cruise Terminal - 2 min drive - 1.2 miles
  • Gurney Drive - 3 min drive - 1.9 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 15 min drive

Restaurants

  • ‪Wembley Café - ‬1 min walk
  • ‪Cafe Jen - ‬2 min walk
  • ‪Starbright Coffee - ‬1 min walk
  • ‪Chang Leong Nanyang Coffee - ‬2 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Cititel Express Penang

Hotel with free parking, steps from KOMTAR
Guests staying at Cititel Express Penang enjoy free WiFi in public areas and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry.
Guests can enjoy free WiFi and LCD TVs. Minibars, coffee makers, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Cititel Express Penang?

Cititel Express Penang provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Cititel Express Penang?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Will I be able to park at Cititel Express Penang?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Cititel Express Penang feature a casino?

No, Cititel Express Penang doesn't have a casino.

Will I find an indoor pool at Cititel Express Penang?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Cititel Express Penang?

Couples staying at this hotel will appreciate amenities like a minibar as well as concierge services and a 24-hour front desk.

Does Cititel Express Penang have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cititel Express Penang have a restaurant with a breakfast menu?

No, Cititel Express Penang doesn't have a restaurant that serves breakfast.

Will Cititel Express Penang allow pets to stay free of charge?

No, pets aren't allowed at Cititel Express Penang.

Are there connecting rooms at Cititel Express Penang?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Cititel Express Penang?

The closest major airport to Cititel Express Penang is Penang Intl. Airport (PEN), which is 10.5 mi away (15 minutes by car).

Are there rooms with balconies at Cititel Express Penang?

No, at Cititel Express Penang, there aren't any guestrooms that list a balcony.

Cititel Express Penang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 103 out of 348 reviews
Rating 8 - Good. 167 out of 348 reviews
Rating 6 - Okay. 41 out of 348 reviews
Rating 4 - Poor. 24 out of 348 reviews
Rating 2 - Terrible. 13 out of 348 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ks

Stayed 4 nights in Jun 2025

8/10 Good

Ks

Stayed 4 nights in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, room is a bit small
Stayed 1 night in May 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Overall good, room is a bit small for 2 person
Stayed 3 nights in May 2025

6/10 Okay

Joey, Puchong

Traveled with family
Liked: Staff & service, amenities
I've previously enjoyed my stay at the Ipoh Cititel Express, so I decided to stay at the George Town branch. A little bit disappointed at the condition of my room, you can tell that while the room has indeed been refurbished, it is starting to show signs of wear. The towel railing in the bathroom is falling apart. The wallpaper is peeling. The air-conditioning may need servicing. The parking elevator always has a smell. And the towels also has a peculiar odour, making me question the hotel's cleanliness protocol. I also wouldn't recommend this hotel for light sleepers, as the walls, windows and doors are not at all soundproof. On top of being able to hear all the noise from the street level, I could hear the opposite room's early morning cellphone alarm which unfortunately rang for hours. If you do stay here, please stay as far away from the elevators as possible. As for everything else - reception was fine and courteous if a little clumsy during the check in process. Parking was straightforward and fairly easy to access. Rooms are a little bit tiny, but is adequate for a solo stay. Rooms are also equipped with most basic necessities, including kettle, mini fridge, hair dryer, towels, slippers, mugs, TV. The hotel is right opposite a mall. A bunch of eateries and cafes, 7-11, are all easily accessible by foot. Fairly central location and you can get to most of the famous spots easily. Overall, your mileage may vary. For me, this place is just fine, could have been better.
Stayed 3 nights in May 2025

6/10 Okay

Man Fan, Roslyn Heights

Traveled with family and small children
Liked: Staff & service
They don't have much. No restaurant nor swimming pool. It is small hotel and is dated. The room is okay but a bit small for us.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at Penang for seminar

The room was clean and comfortable. Staff were very friendly. Location was great!
Stayed 5 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mathu Janaki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with very comfortable room and city view
Stayed 1 night in Mar 2025

6/10 Okay

M S

Small rooms and price. Good value.

Good central location between GAMA and 1st Avenue mall with coffee shops and restaurants nearby, or a short GRAB ride away. Rooms are clean, small and relatively comfortable. The price is reasonable for what you get. Maid service every other day. Staff was friendly and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Chan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thiss hotel the furniture is new.Bed is comfortable. The room is a bit small. Obdrsll is ok.
Stayed 3 nights in Feb 2025

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION. FOOD IS WITHIN WALKING DISTANCE. FRIENDLY COUNTER STAFF. GOOD BUFFET BREAKFAST BUT NEED TO ADD ON.
Stayed 1 night in Feb 2025

10/10 Excellent

Suradi Tunggal

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Center

Convenient walking distance in city. Lots of good food
Stayed 1 night in Jan 2025

8/10 Good

Wong Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

ng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Wan Hong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Li Chin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sink was clogged. We told the staff, and they said they will send a maintenance staff to look at it but it was never done. We ended up asking to change to a different room on the following day. We came back one day and saw the door was left open and unlock after the room was made. We'll never consider Cititel Express in future.
Stayed 5 nights in Sep 2024

4/10 Poor

Li Chin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kok Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

chiang chuang

Liked: Property conditions & facilities
-
Stayed 1 night in Jul 2024

8/10 Good

ROZANI, Ampang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and walking distance to Perangin Mall ang The Top Komtar
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

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