Chulia Heritage Hotel

3.0 star property
Hotel with free parking, near KOMTAR

Choose dates to view prices

Photo gallery for Chulia Heritage Hotel

Front of property
Standard Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Interior
Reception
Bicycling

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
380, Chulia Street, Georgetown, George Town, Penang, 10200
  • Place, Georgetown UNESCO Historic Site
    ‪1 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Place, Swettenham Pier Cruise Terminal
    ‪15 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

Basic Triple Room with Shared Bathroom

  • Sleeps 3

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Queen Beds, Shared Bathroom

  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Basic Triple Room, Shared Bathroom

  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Basic Double Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Petite Room with Queen Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • Sleeps 2

Basic Double Room with Shared Bathroom

  • Sleeps 2

Petite Double Room with Private Bathroom

  • Sleeps 2

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Double Room

  • Sleeps 2

Standard Triple Room

  • Sleeps 3

Deluxe Family Room

  • Sleeps 4

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About the neighborhood

George Town

Located in Downtown George Town, Chulia Heritage Hotel is adjacent to Georgetown UNESCO Historic Site and within a 10-minute stroll of Cheong Fatt Tze Mansion. This 45-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.

What's nearby

  • Georgetown UNESCO Historic Site - 1 min walk - 0.0 miles
  • Pinang Peranakan Mansion - 10 min walk - 0.6 miles
  • Padang Kota Lama - 10 min walk - 0.6 miles
  • KOMTAR - 12 min walk - 0.7 miles
  • Swettenham Pier Cruise Terminal - 15 min walk - 0.9 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Kuih Nyonya Moh Teng Pheow - ‬2 min walk
  • ‪CHINO Restaurant & Live House - ‬1 min walk
  • ‪Coffee Lane ( 咖啡坊 ) - ‬1 min walk
  • ‪Pinwheel Resto Cafe - ‬1 min walk
  • ‪Cintra Street Fish & Chicken Porridge - ‬2 min walk

About this property

Chulia Heritage Hotel

Hotel with free parking, near KOMTAR
Guests staying at Chulia Heritage Hotel enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and slippers. Safes are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 1 year old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chulia
Chulia Heritage
Chulia Heritage Hotel
Chulia Heritage Hotel Penang
Chulia Heritage Penang
Chulia Hotel
Hotel Chulia Heritage
Chulia Heritage Hotel Penang/George Town
Chulia Heritage Hotel George Town
Chulia Heritage George Town
Chulia Heritage Hotel Hotel
Chulia Heritage Hotel George Town
Chulia Heritage Hotel Hotel George Town

Frequently asked questions

Is a free cancellation option available at Chulia Heritage Hotel?

Chulia Heritage Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of Chulia Heritage Hotel?

This hotel is situated in Downtown George Town, just steps from Georgetown UNESCO Historic Site and Cheong Fatt Tze Mansion, and within a short walk of Pasar Chowrasta. You'll also find KOMTAR and Gurney Drive within a short drive.

Is there parking available at Chulia Heritage Hotel?

Yes, self parking is offered for free at the hotel.

Does Chulia Heritage Hotel have a casino?

No, Chulia Heritage Hotel doesn't have a casino.

Is there an indoor pool at Chulia Heritage Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Chulia Heritage Hotel?

Couples staying at this hotel will value amenities like slippers, minibars in some guestrooms, as well as a terrace.

Are there hot tubs at Chulia Heritage Hotel?

No, there isn't a spa tub at this hotel.

Does Chulia Heritage Hotel feature a restaurant that includes a breakfast menu?

No, Chulia Heritage Hotel doesn't have a restaurant that serves breakfast.

Does Chulia Heritage Hotel allow pets to stay for free?

No, pets aren't allowed at Chulia Heritage Hotel.

Are there connecting rooms at Chulia Heritage Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Chulia Heritage Hotel?

The closest major airport to Chulia Heritage Hotel is Penang Intl. Airport (PEN), which is 11.4 mi away (27 minutes by car).

Can I book a room with a balcony at Chulia Heritage Hotel?

No, you won't find guestrooms with balconies at Chulia Heritage Hotel.

Reviews

Chulia Heritage Hotel Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 77 out of 411 reviews
Rating 8 - Good. 194 out of 411 reviews
Rating 6 - Okay. 95 out of 411 reviews
Rating 4 - Poor. 28 out of 411 reviews
Rating 2 - Terrible. 17 out of 411 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ali

👍
Stayed 4 nights in Jun 2023

2/10 Terrible

Stephen P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING Dishonest staff - do not stay here

Charged us for a deluxe room and gave us a room 2/3 the size no curtains, no room safe, noisy and not cleaned properly - still half full drink bottles from previous tenant. Several years ago it was well run, not any more. L
Stayed 1 night in Sep 2022

6/10 Okay

Nerissa

Liked: Staff & service

Basic hotel

Room is bright with high ceilings. Our room was on ground level almost next to reception area. We stayed one night only as our hotel closed due to the government lockdown. Bathroom shower was almost right over the toilet. The whole room was wet every time someone showered. Occasionally, we'd smell cigarette smoke possibly from someone smoking near the reception area. Bed sheets were well worn and doesn't seem clean. Saw a couple of long hairs. Ugh.
Stayed 1 night in Mar 2020

6/10 Okay

Gerald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice
Stayed 1 night in Jan 2020

8/10 Good

Sophiia

Traveled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 2 nights in Jan 2020

6/10 Okay

Haniza Begum binti

Traveled with family
Stayed 2 nights in Dec 2019

8/10 Good

Yap

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Loga, KL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 3 nights in Aug 2019

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff, worst WiFi!

The WiFi was really, really terrible! That alone will prevent me from staying here again. Other than that, love the location and the staff were absolutely superb. A huge thank you to them all! Some gardeners were smoking while working, which is not allowed. Why can’t Malaysians follow simply rules? No hope for the country if this carries on.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment
Stayed 1 night in Aug 2019

4/10 Poor

CheeKeong

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is not in a very good condition. I have booked 2 rooms. 1 room have problem to enter using the keycard. Then later it does not have any power. Need to change room then after change to another room, the room intermittent power "trip". Need to change room again. My room initial seems ok. Then out of sudden, there is water dripping from the toilet ceiling. Need to change room. No fridge and there is not enough space to have a mini table.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Poorly maintained.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No water, old linens and towels no toiletries
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Jul 2019

6/10 Okay

Chang, Kuala Lumpur

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The heritage building was in an excellent location - very hip and happening with lots of bars, quaint cafe's and eateries. The venue however was a little run down - not as well maintained as I hoped it would be. My bedroom with fresh linen had traces of hair - of different length on it. The bathroom was clean but the water heater wasn't working so well. As I was on the ground floor, I can hear people moving around above my room.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room upgrade, good experience!
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with new painting and modern toilet. Used common toilet but no issues as they have a few for everybody. Slept well got tv and aircon. Downside, better bring your own drinking water and personal toiletries.
Stayed 1 night in May 2019

8/10 Good

Neil J

Liked: Staff & service, room comfort

For foodies

Great location. Good food nearby.
Stayed 1 night in Apr 2019

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location would use again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Nearby to many attractions. Check-in was prompt and staff was very helpful and friendly.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Do not expect car parking even if you book, I advised I require car parking on arrival as I was driving 600KM from Thailand and this was essential to my stay. When I arrived one of the security/ car park attendants / maffia woman told very rudely the car park was full move my car now and I should of got there earlier and “the Malaysians” beat you to it and laughed. I said can I just stay 5 minutes and check in first and leave my bag in the room and she said no go and pay for parking elsewhere! I stay in up to 50 hotels a year and also own a hotel, this was one of the most disgusting receptions I have ever encountered at any hotel anywhere in the world and ended Ed up parking almost 2km away! Room was fine, terrible WiFi speeds however this is common in Malaysia. I stayed 2 times in 3 days as part of a business trip and left my car where I parked on the first night, when I returned 2 days later she laughed at me saying where is your car?
Stayed 1 night in Nov 2018