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Frame Hotel

3.0 star property

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Photo gallery for Frame Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Premier King | In-room safe, desk, laptop workspace, iron/ironing board
Property entrance
Breakfast area
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2F, Lorong Selamat, George Town, Pulau Pinang, 10400
  • Place, KOMTAR
    ‪9 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Place, Gurney Drive
    ‪15 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room, City View

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

In-room safe, desk, laptop workspace, iron/ironing board

Premier King

9.8 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Family Suite, City View

Family Suite, City View | In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, City View

  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Family Suite

Premium Family Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Deluxe Triple Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room with City View

  • Sleeps 3

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 264 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premier King Room

  • Sleeps 2

View all photos for Standard Triple

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple

  • Sleeps 3

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 5

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, Frame Hotel is within a mile (2 km) of other popular sights such as Gurney Drive. This 49-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Pasar Chowrasta - 7 min walk - 0.4 miles
  • KOMTAR - 9 min walk - 0.5 miles
  • Georgetown UNESCO Historic Site - 10 min walk - 0.6 miles
  • Cheong Fatt Tze Mansion - 12 min walk - 0.7 miles
  • Gurney Drive - 15 min walk - 0.8 miles

Getting around

  • Penang Sentral - 32 min drive
  • Penang Intl. Airport (PEN) - 30 min drive

Restaurants

  • ‪Tai Ho Jiak Taiwanese Food - ‬2 min walk
  • ‪Golden City Restaurant - ‬1 min walk
  • ‪RUTIN 樂田 - ‬1 min walk
  • ‪Chulia Street Char Koay Teow - ‬2 min walk
  • ‪Kafe Fong Sheng (Ah Joo Loh Mee) - ‬1 min walk

About this property

Frame Hotel

At Frame Hotel, guests have access to free WiFi in public areas and laundry facilities. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include coffee makers, safes, and ironing boards.

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  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Frame Hotel George Town
Frame Hotel Hotel
Frame Hotel George Town
Frame Hotel Hotel George Town
George Town Frame Hotel Hotel
Frame George Town
Frame
Hotel Frame Hotel George Town
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Hotel Frame Hotel

Frequently asked questions

Is free cancellation available at Frame Hotel?

Frame Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Frame Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Frame Hotel on Apr 26, 2026 start from $44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Frame Hotel?

This hotel is situated in Downtown George Town within a short 11-minute walk of KOMTAR and also 19 minutes on foot from Gurney Drive. You'll also find Gurney Plaza and Penang Hill within a short drive.

Is parking available on site at Frame Hotel?

No, there isn't parking at this hotel.

Does Frame Hotel include a casino?

No, Frame Hotel doesn't have a casino.

Is there an indoor pool at Frame Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Frame Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.

Are there hot tubs at Frame Hotel?

No, this hotel doesn't have a spa tub.

Does Frame Hotel have a restaurant with a breakfast menu?

No, Frame Hotel doesn't have a restaurant that serves breakfast.

Does Frame Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Frame Hotel.

Are there connecting rooms at Frame Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Frame Hotel?

The closest major airport to Frame Hotel is Penang Intl. Airport (PEN), which is 11.7 mi away (30 minutes by car).

Can I book a room with a balcony at Frame Hotel?

No, there aren't any guestrooms with balconies at Frame Hotel.

Frame Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 169 reviews
Rating 8 - Good. 61 out of 169 reviews
Rating 6 - Okay. 11 out of 169 reviews
Rating 4 - Poor. 0 out of 169 reviews
Rating 2 - Terrible. 1 out of 169 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Value for money. I travel a lot and so am very particular about cleanliness, good ambience and things working. The rooms were clean and smells new. bed sheets nice and clean, bath towels smell good, hot shower available and right temperature. Air con fresh, cool and no musky smell.
Stayed 3 nights in Dec 2025

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place and decent location and great to be away from the crowds it’s just a bit of a walk to get into the old town area which is where the best food and drink Places are. But it’s an easy enough walk and easy To get taxis. Staff are friendly and facilities Are all good, clean and convenient .
Stayed 3 nights in Nov 2025

8/10 Good

LIYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear people walk outside the hallway and the noise from next room.
Stayed 2 nights in Sep 2025

8/10 Good

Chun-Ngan, Lasalle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and very reasonable. Very close to many sites and amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

SIEW MEI, PUNGGO CENTRALL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are all well trained and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Stayed 2 nights in Jul 2025

8/10 Good

Kin Man

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and spacious. Building is new and close to restaurants and new world food court. New world food court most stall closed around 9pm and is mainly for daytime traffic. There are other restaurant in areas for late night dinning. Overall a good stay for this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Kashtan

Liked: Cleanliness, staff & service, room comfort

A strictly okay stay

A very basic hotel with basic amenities, quite pricey compared to what it had to offer except for the location close to George Town. Livable for 2 nights, but should charge lower tbh.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to fault

Nice modern hotel. Spacious room. Everything worked as it should. Big comfy bed. Decent shower. Helpful staff and good daily housekeeping
Stayed 3 nights in Apr 2025

10/10 Excellent

Ming Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

ELIANA, PUNGGO CENTRALL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs are awesome and helpful , but for the room maid they are not so attentive should put in effort to improve their cleaning services
Stayed 4 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable room. Staff are professional and friendly. Close to a massive food court and supermarket, as well as a bunch of little shops and restaurants. Good hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Siew Gek, PUNGGO CENTRALL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frame Hotel awesome in checking in and out . Friendly and attentive staffs around the clock. Will stay with Frame hotel again if in Penang
Stayed 4 nights in Nov 2024

10/10 Excellent

Bun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like stay in Frame hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Booked family room that fits 5 people. 2 x queen beds and 1 x single bed. It’s good value for family and meet basic needs. Lots of eatery surrounding. But the room has ants and the air conditioning perhap is not very clean as i sneeze a lot in the room but not outside, so that’s the reason i give 3-4 star review. However the hotel does meet basic need for rest and recharge.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenny, Rosemead

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Laysovanndollars

N/a
Stayed 3 nights in Oct 2024

10/10 Excellent

Jin Thiam

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Minutes' walk to Great World food court and eateries in Mcalister Rd and New Lane.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Great location to restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Kannawee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, conveniently located, and safe.
Stayed 1 night in Sep 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Liang Yong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel room is clean and spacious. Hot water for shower and air-conditioner are working fine. Staff are friendly and helpful. There is a food centre nearby with many choices. Also, a couple of restaurants are available within working distance. Grab is the convenient choice to move around if one is not driving.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Seng Tiong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通蛮方面，房间也是蛮清潔，大间，尤其冲凉的热水夠热，冷气夠冷，旅店对面就有食阁，卡拉OK,不錯的地点。
Stayed 4 nights in Jun 2024

8/10 Good

Shih Kiat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was generally clean but there are some ants around the desk area, even after a few self cleaning during my stay, ants are still present. All of dining options within 400m. Easy to just Grab to and fro locations around the island.
Stayed 4 nights in Jun 2024