River Place Condos2.0 out of 5.0
Recent guest reviews
First room we got to had a door that did not lock. Felt very unsafe. Staff upgraded us to a larger room on a different floor that had fully working locks.
The rooms was nice. LOVED the balcony!! The swing was a big hit with me. I thought it might be loud at night because of the rides so close by, but we didn't hear a thing. The room overall was clean. The only things I had a problem with were that the dishwasher was full of dirty dishes when we arrived at the room, and there is mold in the ceiling in the bathroom. The light wasn't working in the bathroom when we arrived but I called the front desk the next morning and they sent someone up to replace the bulb. The light cover fell off in the middle of the night and scared us. lol Guess he didn't get it snapped in good when he replaced the bulb. I didn't like that there wasn't anyone there to check us in when we arrived. Our key was left in the room we were staying in. I didn't like that just because of safety reasons. Overall we enjoyed our stay there and will be booking rooms with them again when we take our kids with us in the fall.
Thought it was weird that there was no one there to check you in. They left hotel room unlocked and the key on the table that was a little odd. Rooms were OK but not as nice as the pictures featured on the website. Overall it was just OK, don't think I would stay there again.
Room was nice. The view from the balcony was great and it was located perfectly for everything we wanted to do! Will stay there again!
Everything was nice, the mattress on the hide away bed was a little bumpy, said my children that are 10 and 8 but the king size bed had a memory foam topper on it that we left them have the next night and the king bed was still very comfortable. When we travel we don't really care what the room looks like since we will be out and about for most of the time but the Jacuzzi tub was nice and so were the gas logs!! Really enjoyed our stay.
very quiet wi-fi was ex. room was quiet nice rest staff excellent
We had called the hotel telling them we would be late arrivals. They gave us a room number and told us the door would be unlocked with the key inside the room. When we got there that was not the case and the office was closed. After finally getting someone to the office, the room we got was not cleaned. trash all over etc. . . Went back down and had to call to get someone back to the closed office again. Got a different room. It was very nice, very clean, very updated. The only thing I did not like was the comfort of the beds, Very cheap matresses. Otherwise could not ask for a better room
we rode the trolly to gattlinbrg,and shopped.went to parrot mountain it was fun feeding the birds, and the Hatfields and the MCcoys dinner show was great u have to see it!we had a good time.the hotel was close to all the action.it had a nice clean outdoor pool, the beds were comfy it was quiet.
Great place to stay. Clean room right on the river. Great pool, great people.
relaxed ate @ some fine restraunts played golf my daughter rode rides watched wildlife.went shopping @ malls