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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property

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Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Sauna, hot tub, steam room, body treatments, hot stone massages
Lobby
Sauna, hot tub, steam room, body treatments, hot stone massages
Golf
2 restaurants, Japanese cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪14 min drive‬
  • Place, Parliament Hill
    ‪15 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(23 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

Located in Aylmer, Chateau Cartier Hotel & Resort, an Ascend Collection Resort is adjacent to Kōena Spa and within a 10-minute drive of other popular attractions like Canadian War Museum. This 125-room, 4.5-star hotel has a golf course, a full-service spa, and 2 restaurants.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Casino du Lac Leamy - 13 min drive - 5.3 miles
  • Byward Market Square - 14 min drive - 5.5 miles
  • Parliament Hill - 15 min drive - 5.3 miles
  • Carleton University - 18 min drive - 5.7 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Maison Oddo - ‬4 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Guests of Chateau Cartier Hotel & Resort, an Ascend Collection Resort have access to a golf course, a full-service spa, and a 24-hour gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Lobby
Wyndham Gatineau-Ottawa & Conference Centre
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  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
7.8 out of 10, Good, 1,542 reviews
$78 nightly
The price is $92
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kato Fusion
  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 517613, 2026-08-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Are free cancellation options available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Chateau Cartier Hotel & Resort, an Ascend Collection Resort on May 31, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

This hotel is situated in Aylmer, just steps from Kōena Spa. You'll also find Parliament Hill and Canadian Museum of History within a short drive.

Will I be able to park at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Is there a spa at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Koena Spa is the hotel's spa and services include deep-tissue massages, facials, mani/pedis, and body treatments.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have luxury amenities?

Yes, guests can indulge in luxuries such as a hot tub, 2 restaurants, and golf lessons at this hotel.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a casino on the premises?

No, Chateau Cartier Hotel & Resort, an Ascend Collection Resort doesn't have a casino.

Will I find an indoor pool at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, there is no indoor pool at this hotel.

Is Chateau Cartier Hotel & Resort, an Ascend Collection Resort good for couples?

There are many amenities for couples at this hotel, including 2 restaurants and a full-service spa plus some guestrooms feature a fireplace.

Are there hot tubs at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, but guests can enjoy a steam room at this hotel.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort feature a restaurant that includes a breakfast menu?

Yes, Chateau Cartier Hotel & Resort, an Ascend Collection Resort has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Chateau Cartier Hotel & Resort, an Ascend Collection Resort allow pets to stay free of charge?

No, pets aren't allowed at Chateau Cartier Hotel & Resort, an Ascend Collection Resort though service animals are welcome.

Are there connecting rooms at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

The closest major airport to Chateau Cartier Hotel & Resort, an Ascend Collection Resort is Ottawa International Airport (YOW), which is 12.4 mi away (27 minutes by car).

Can I book a room with a balcony at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and golf course views.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort.

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 732 out of 1301 reviews
Rating 8 - Good. 316 out of 1301 reviews
Rating 6 - Okay. 142 out of 1301 reviews
Rating 4 - Poor. 55 out of 1301 reviews
Rating 2 - Terrible. 56 out of 1301 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren, Edmonton

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 2 nights in Jan 2026

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities
Très bon service, propre
Stayed 3 nights in Jan 2026

10/10 Excellent

Bethany

Stayed 1 night in Jan 2026

10/10 Excellent

patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Hunter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay room is clean and very clean area in general
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, we requested an early check-in last minute and the staff kindly offered to do what they could. We were able to check in within the hour! I’d recommend to anyone looking for a getaway at Koena based on the indoor spa access that allows you to go between your room and the spa throughout the day. (Bonus: the entire building smells like essential oils), plus, the 12pm check-out is rare in Ottawa and lets you soak up every second. I cant wait to go back!
Stayed 1 night in Jan 2026

10/10 Excellent

Isabelle

Stayed 1 night in Jan 2026

10/10 Excellent

cynthia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The cleaniness, staff, view.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Luis, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, substantial amount of amenities and good food options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

8/10 Good

Chloe

Liked: Amenities, property conditions & facilities
Nice staff, clean room, great gym, restaurant on first floor; loved being connected to the spa.
Stayed 1 night in Jan 2026

6/10 Okay

Brooke

Traveled with partner
My room wasnt that well cleaned, there was a women press on nail on the floor. The wall was dirty like someone spilled a drink on it. The hotel doesnt offer you a continental breakfasts. I also booked a king bed suite, the bed was definitely a queen and not a king.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Awesome front desk staff, very helpful, large room, very clean :-)
Stayed 1 night in Jan 2026

10/10 Excellent

Larry

Stayed 1 night in Jan 2026

4/10 Poor

Jessica

Stayed 1 night in Jan 2026

6/10 Okay

Feras

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2026

4/10 Poor

Skylar

Stayed 1 night in Dec 2025

4/10 Poor

Steve

Stayed 1 night in Jan 2026

4/10 Poor

Lynn, Calgary

Traveled with family
Front desk said our room would be ready in 10 minutes, then we waited 2 hours! The room looked like 1990, terrible bathroom :(
Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was in great condition, the staff courteous. The spa was littered with people and drinks in the evening, loud conversations. The resort has little natural sunlight in restaurants, in room: ask about the lighting before renting a room to work in. The food, both restaurants, was excellent.
Stayed 2 nights in Jan 2026