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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban hotel with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Body treatments, hot stone massages, deep-tissue massages
Lobby
Exterior
Golf

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪1 min walk‬
  • Casino du Lac Leamy
    ‪10 min drive‬
  • Parliament Hill
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

Located in Aylmer, Château Cartier Hotel & Resort, Ascend Hotel Collection is adjacent to Kōena Spa and within a 10-minute drive of other popular attractions like Canadian War Museum. This 125-room, 4.5-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Canadian War Museum - 8 min drive - 3.9 miles
  • Ottawa Hospital Civic Campus - 8 min drive - 4.4 miles
  • Casino du Lac Leamy - 10 min drive - 4.8 miles
  • Parliament Hill - 11 min drive - 4.8 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Suburban hotel with a full-service spa and a golf course
Guests of Château Cartier Hotel & Resort, Ascend Hotel Collection have access to a golf course, a full-service spa, and a 24-hour gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa ($). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 517613, 2025-08-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Are free cancellation options available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Château Cartier Hotel & Resort, Ascend Hotel Collection offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Château Cartier Hotel & Resort, Ascend Hotel Collection on Jun 15, 2025 start from $96.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Château Cartier Hotel & Resort, Ascend Hotel Collection?

This hotel is situated in Aylmer, just steps from Kōena Spa. You'll also find Canadian Museum of History and Rideau Canal within a short drive.

Is there parking available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Koena Spa ($) is the hotel's spa and services include deep-tissue massages, body treatments, facials, and mani/pedis.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection have a casino on the premises?

No, Château Cartier Hotel & Resort, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Château Cartier Hotel & Resort, Ascend Hotel Collection?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Château Cartier Hotel & Resort, Ascend Hotel Collection serves a full breakfast for a surcharge each morning at Lounge Onō.

Will Château Cartier Hotel & Resort, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at Château Cartier Hotel & Resort, Ascend Hotel Collection though service animals are welcome.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Château Cartier Hotel & Resort, Ascend Hotel Collection?

The closest major airport to Château Cartier Hotel & Resort, Ascend Hotel Collection is Ottawa International Airport (YOW), which is 12.4 mi away (28 minutes by car).

Are there rooms with balconies at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or golf course views.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Château Cartier Hotel & Resort, Ascend Hotel Collection.

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only planned on staying at this hotel for one night, but they were kind enough to find us a last minute room for an additional night as we wanted to get ahead of the snow storm hitting Toronto. This turned out to be a good thing as this was a lovely hotel. The spa is worth the cost (around $45 pp) and we had a lovely, relaxing few days whilst we tried to figure out how to manage our road trip with all the snow. Lovely room, restaurant and the gym facilities were excellent and had lots of weights and machines. Would be very happy to stay again! Thank you to the Chateau Cartier Team :-)
Stayed 1 night in Feb 2025

8/10 Good

Ahmad, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , specious room and staff try their best to help. Keona Spa is very nice to relax , however you need to pay for admission to access if you don’t buy a package , I believe you don’t have this option if you have that purchased from Expedia.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Selina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koena spa experience really elevates your stay at this hotel, and the attached restaurants are excellent.
Stayed 1 night in Feb 2025

8/10 Good

Kate

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at this hotel. My only concern was the lack of salting and snow removal up towards the entrance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sybil

Liked: Property conditions & facilities
A really pleasant winter get away. It has a great spa connected to it.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Attached to the spa. Rooms too warm and can’t open windows
Stayed 1 night in Feb 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

André

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious The hotel could use abetter breakfast restaurant
Stayed 2 nights in Feb 2025

8/10 Good

William

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotels.com had made an error with our booking and the Front Desk staff insisted that I deal with Hotels.com and not them, to fix the matter. I think the Front Desk staff should’ve taken more initiative to fix the matter themselves. Eventually, they did so, but only after much back-and-forth discussion and frustration.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Bradley

Stayed 1 night in Feb 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

CARRIE

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Moeen ud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pierre-Alexandre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cheap price!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the reception staff to the quality of the room. Exceptional. The spa area's are very good and quality from there staff again Exceptional
Stayed 2 nights in Jan 2025

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