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Recent guest reviews

Overall it was good to me . The staff was pleasant

just slept there, something bites me, not very clean, no good

Value for the money, great location, staff was very accommodating and helpful. Internet was a little slow. But overall a great experience. Will definitely be back

Family vacation Great place to spend the holiday. Lucayan marketplacewas a wonderful place to start our holiday shopping. While I noticed a lot of deferred maintenance,the people there were absolutely delightful. I will return as soon as I can.

Amenities were average, but the staff was excellent. If you have business in downtown Freeport, it would be a great place to stay. It would be nice if they had coffee available in the lobby area.

A fine hotel on a layover,

The staff was friendly and accommodating. I was there for a family funeral, so I didn't spend much time at the hotel, but the time I spent there was relaxing. Cable TV was available, but also local Island channels. There was a door man at all times (even late night). Very cool room (which is important in the summer). This was an enjoyable stay.

The Best Western Castaways in Freeport, was ok for my first trip to the Bahamas, however, I do not plan on staying there again. Although the hotel is only a short ride from the airport, it is not close to the only touristy area that the island offers-Port Lucaya. The hotel room had a wierd smell to it, which we noticed the first day we checked in and it never left throughout our 6 day stay there. The hotel unfortunately is also close to a nightclub of some sort, and although when we checked in we were told that we were to be given a room where we would not be able to hear the pulsating music, alas it was not so. Our first night there, we were awaken to loud music and laughter, from the nearby club. The hotel Restaurant, which is located on the property, does not offer enough local dishes, instead most items served are American in nature. If I wanted to eat an American breakfast, I would have stayed home! The staff at the Best Western as well as all Bahamians we met during our stay, were all very helpful and friendly, which was a plus.

42629 East Mall Drive Freeport Grand Bahama

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located within a mile (2 km) of Perfume Factory of Fragrances, Castaways Resort and Suites is within 2 miles (3 km) of Ruby Golf Course. This 118-room resort has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. Full breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All of Castaways Resort and Suites's 118 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Other amenities include safes, ironing boards, and desks.


Property features

At Castaways Resort and Suites, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a meeting room, a business center, and a library.

Room options

Standard Room 2 Double Beds

2 Double Beds | Sleeps 4

Suite Room 1 king Bed + Parlor Room

1 King Bed and 1 Double Sofa Bed | Sleeps 4

King Room 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Castaways Resort and Suites

Business (2) Couples (1) Family (3) Other (2) Friends (1)
5
Family Friends Family

Overall it was good to me . The staff was pleasant

By on Jun 1, 2019

Review comment responded on Jun 4, 2019

Thank you very much for your Business.

2

not so good

Business

just slept there, something bites me, not very clean, no good

By on Dec 29, 2014

5

had an enjoyable evening

Other

Value for the money, great location, staff was very accommodating and helpful. Internet was a little slow. But overall a great experience. Will definitely be back

By on Mar 2, 2014

3

thanksgiving trip

Family

Family vacation Great place to spend the holiday. Lucayan marketplacewas a wonderful place to start our holiday shopping. While I noticed a lot of deferred maintenance,the people there were absolutely delightful. I will return as soon as I can.

By on Dec 1, 2013

3

nice place to stay if you want to be near downtown freeport.

Friends

Amenities were average, but the staff was excellent. If you have business in downtown Freeport, it would be a great place to stay. It would be nice if they had coffee available in the lobby area.

By on May 7, 2012

3

freeport stay

Business

A fine hotel on a layover,

By on Dec 7, 2009

3

relaxing serenity

Other

The staff was friendly and accommodating. I was there for a family funeral, so I didn't spend much time at the hotel, but the time I spent there was relaxing. Cable TV was available, but also local Island channels. There was a door man at all times (even late night). Very cool room (which is important in the summer). This was an enjoyable stay.

By on Jul 21, 2009

3

my review of best western castaways resort & suites

Couples

The Best Western Castaways in Freeport, was ok for my first trip to the Bahamas, however, I do not plan on staying there again. Although the hotel is only a short ride from the airport, it is not close to the only touristy area that the island offers-Port Lucaya. The hotel room had a wierd smell to it, which we noticed the first day we checked in and it never left throughout our 6 day stay there. The hotel unfortunately is also close to a nightclub of some sort, and although when we checked in we were told that we were to be given a room where we would not be able to hear the pulsating music, alas it was not so. Our first night there, we were awaken to loud music and laughter, from the nearby club. The hotel Restaurant, which is located on the property, does not offer enough local dishes, instead most items served are American in nature. If I wanted to eat an American breakfast, I would have stayed home! The staff at the Best Western as well as all Bahamians we met during our stay, were all very helpful and friendly, which was a plus.

By on May 27, 2008

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