Extended Stay America - Fort Wayne - North2.5 out of 5.0
Recent guest reviews
This is my 2nd visit to this location in less than a year. Both times I was on the 2nd floor and the elevator was not working. The rooms are okay. The service is okay. There were kids running up and down the hallway which was annoying. It's not a great place but it's also not a horrible place.
The Extended Stay Fort Wayne North treats it's employees poorly, which might explain why over the course of just 4 months, my room was not cleaned on the assigned day on 3 different occasions, and always because of personnel issues. What kind of logic prioritizes the potential for new guests by cleaning those rooms, but leaving existing guests SOL ???
My daughters had to play in a futsal tournament over the weekend so I decided to book a room for Friday and Saturday night. I have never used Hotwire before and decided to use it for the first time because I was looking for an affordable room. I selected the 2-1/2 start hotels. It showed me a list of the comparable hotels as Holiday Inn Express, Holiday Inn, Ramada, and Comfort Suites. I was shocked when I received my confirmation that it was the Extended Stay America. To me, this hotel is in a different class. If I am on a business trip, this would be acceptable but it wasn't. The only reason I went with Hotwire is because I read that they reserve the correct number of beds. When I made the reservation I noted that I had one adult and two children (3 total people). When I arrived, I was told that I had a room with one queen and a sleeper sofa. First of all, I didn't think this type of room existed any longer. Usually if it is a single, It is a king size bed. They told me that they didn't have any doubles available. The room has a full kitchen that I have no use for. The free breakfast that I thought that I was getting is a grab and go, because there are kitchens in the rooms. The sleeper sofa had a plastic cover on the mattress that was ripped in the middle. The room had sheets and no blankets for the sofa. The pillows were flat and only had one extra for the sofa. There is no pool. There are trash cans on every floor in the stairwell. Someone dumped burnt popcorn in one that caused the stairwell to smell. I understand that I was trying to get a deal by using that site but I think that Extended Stay is partly to blame. This is a different class of hotel which should not be included in regular hotels. Extended Stay should remove their listings from Hotwire and similar sites so they don't receive more disappointed customers upon arrival. I thought I was getting a Holiday Inn Express caliper hotel so I was greatly disappointed when I arrived.
We stayed at Extended Stay America North last weekend and it was the worst service we've ever had. One of the only reasons we booked the hotel is because of the "pool" and we had kids to keep entertained before a family members wedding and when I went to the front desk to talk to the lady working, the person in the back didn't come up front at all and eventually the other lady walked our way and she said "oh yeah they filled it with cement last summer, I don't know why it's still on the site I've told them to take it down so I don't know sorry" so I went up to our room to let my kids know.. (awful) and when I got up there my key didn't work at all so I had to go all the way back down there to get it fixed and she acted like i was bothering her! another lady was working Saturday morning when I took my son down with me to get coffee and he was being a nice 4 year old and making conversation and she says very snippy " what room are you staying in" (which he didn't know) so we just went back upstairs, and then my husband had forgotten his key in our vehicle and I had already left to be somewhere and so he went to retrieve an extra one and she acted like she didn't want give him one!
Pillows was very flat and uncomfortable room was not stocked with proper necessities no pool fitness room or nothing staff was friendly though no service 2 room had 2 walk to desk and request everything from tissue to dishes to towels then haul it all back 2 room
Was charge with no refund even though I refused to stay after seeing the place. The place smelled bad. Dog barked in the next room. There was no advertised pool just a plain concrete with the fence around it lol
Bed was comfortable and clean. Nice shower. Air conditioner worked very well. Had a full kitchen. Tv was nice but not a wide selection of channels. Staff was friendly. Exterior is very nice. Great price for the room
Decent hotel accommodations in the immediate area. Safely located. Very Casual dining nearby. Very little noise in the hotel itself. Staff extremely courteous and friendly. Parking a bit on the rough side when booked and busy.
This is hotel is made for the worker. It is a great place if you have a job and need to stay for a long period of time. But not so good for the quick stay. I know, the title is Extended Stay but it was the cheapest. There were many reasons for that. The lobby is not really a lobby. It's more like a room. There is no real amenities. At least the room was clean.
Felt like home away from home, very quiet and clean, staff always eager to assist you or help in some way. Definitely would stay here again. Clean room, comfortable bed. Adequate TV and internet. Seems like they can supply anything you need. Good value for long stays. They cheerfully accommodated our pet.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located within a mile (2 km) of Spiece Fieldhouse, Extended Stay America - Fort Wayne - North is within 3 miles (5 km) of Fort Wayne Children's Zoo. This 72-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Allen County War Memorial Coliseum is also 2.8 mi (4.4 km) from the hotel, which is near the airport.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.
The 72 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
Renovated in 2016, Extended Stay America - Fort Wayne - North offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and a TV in a common area.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 22 reviews