Residence Inn Florence Marriott3.0 out of 5.0
Recent guest reviews
I stayed here for a multi-day stay for business in the area. The property is very well maintained. My room was spotless and well maintained. The lobby / patio area / pool was in excellent condition. Although the property is excellent, the staff really makes this hotel shine and separates them from the others. I was warmly greeted when checking in, as well as every time I walked through the lobby. Grill night was a great experience. The staff constantly moved throughout the crowd asking if they could get guests anything else and clearing empty bottles, plates, etc. They genuinely seemed happy to be there and enjoyed being with guests. Housekeeping is top notch. My room was spotless when I checked in and was kept that way throughout my stay. The property was conveniently located to my business needs, as well dining establishments and probably a five to ten minute drive to the downtown district. All of this made my stay excellent, but Emily and housekeeping really made this better than most. I left a laptop cord in my room and did not realize it until about four or five days later. I had the last location narrowed down to one of two hotels and called each. I spoke with Emily about the cord and she took my number and said she would look to see if it was there. She called me back shortly and told me housekeeping had turned in the cord and she would send it to me. I received it today. Kudos to housekeeping for turning in the cord and to Emily for returning it to me. All should be commended. This is a great hotel with a great staff, especially Emily and housekeeping. I highly recommend this hotel and will stay there again when I am in the area.
Decent enough property, not run well. First visit was April of 2016. Kitchen wasn't clean, including whole grapes left on the carpet. Came back in May of 2017 and despite having booked through the hotel and being rewards members, were turned away because they had overbooked. The accommodations they booked for us as a substitute were not even close to the same - not enough room, beds, or bathrooms. Will never voluntarily stay on a Marriott property again.
We stayed here on a recent trip to see family. The room was really nice and the bed was extremely comfortable. The hot breakfast that was included in the mornings was a plus. We will plan on staying here again when in the area.
Stayed over night for a wedding. Needed a handicap room for my mom, with a room next door for my husband and I. The rooms were spacious, and fully equipped. Perfect for what I needed! The staff was very helpful and the breakfast was delicious, with many options!
a real value..tips, book through marriott.com as member, you usually save 10-15 dollars, also if two sets of adults, I cannot recommend the 2bd suites more.. each have generous bedroom and bathroom, big living area and FULL kitchen. You got good complimentary breakfast for all registered guests, and is 25-30 dollars or more cheaper than two rooms. also happens to be clean as can be and other neat amenities...
This is a very good hotel, excellent service all around, front desk, house cleaning to the breakfast staff. The hotel is in a good location for nearby attractions and businesses. There is a nice pool and grill area. The hotel also has special events several nights a week.
Actually the hotel is great, but the company practices disappoint. We planned a trip around two suites and reserved them six weeks in advance with the normal room guarantee. Membership in the Marriott Rewards Program is supposed to have its benefits. After an eleven hour trip to Florence our rooms were gone. Despite the guarantee by credit card and membership in their program we were given lesser rooms in a nearby hotel. Our first night in these rooms was paid by Marriott, but it was too little too late. We made different arrangements for the remainder of our trip. Upon investigation the practice of over booking seems to me to be common for Residence Inn, Florence, AL. The excuse they used for our displacement did not hold water on any level. Marriott has lost a very loyal patron. They failed to do what they said, no guaranteed, they would do. I'm sure they won't miss me one bit. If you make a reservation, I recommend showing up early to insure your guarantee is real. I don't feel the risk is worth it.
I enjoyed my stay at this hotel. My room was unusually spacious with a comfortable bed, kitchen. It was spotlessly clean. Also enjoyed the complimentary breakfast each morning (eggs, oatmeal, bagels, etc) and sitting by the fire pit outside in the evening. Will stay here again.
One night stay so we could visit family. Hotel clean, quiet, and staff friendly. Will stay there if we visit Florence again. I enjoyed the use of kitchen. It was nice to have a separate space for living, kitchen, and bedroom. The lobby was comfortable.
Would like to extend a special thank you to the lovely lady who came to service my room. I am English, but live in NY. We are due to relocate here and I have never been to AL. I asked her lots of questions about the area and she was super helpful! So thank you again Sabrina!
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Regency Square Mall, Residence Inn Florence Marriott is within 2 miles (3 km) of Deibert Park. This 110-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also nearby are Children's Museum of the Shoals and Shoals Conference Center.
Free continental breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
All 110 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-cm flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Sofa beds, coffee makers, and ironing boards are other standard amenities.
Guests staying at Residence Inn Florence Marriott enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 134 reviews