SureStay Hotel By Best Western Fernley

2.5 star property
Eco-certified hotel with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for SureStay Hotel By Best Western Fernley

Business center
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Green Valley Park
    ‪6 min drive‬
  • Place, Fernley 95A Speedway
    ‪10 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪47 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Fernley

Located within a 5-minute walk of The Silverado Casino, SureStay Hotel By Best Western Fernley is within 2 miles (3 km) of Millennium Park. This hotel has 66 rooms and welcomes guests with conveniences like free breakfast, free self parking, and a hot tub.

What's nearby

  • The Silverado Casino - 2 min walk - 0.1 miles
  • Millennium Park - 4 min drive - 1.6 miles
  • Green Valley Park - 6 min drive - 2.7 miles
  • Fernley 95A Speedway - 10 min drive - 7.6 miles
  • Tesla Gigafactory - 28 min drive - 24.9 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

SureStay Hotel By Best Western Fernley

Eco-certified hotel with free breakfast and a seasonal outdoor pool
Guests of SureStay Hotel By Best Western Fernley enjoy free WiFi in public areas, a hot tub, and a seasonal outdoor pool. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect WiFi and TVs with satellite channels. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and ironing boards.
A seasonal outdoor pool and a hot tub are on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per day
  • 3 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

What is there to do near SureStay Hotel By Best Western Fernley?

This hotel is located in Fernley, just steps from The Silverado Casino. You'll also find Truckee River and Millennium Park within a short drive.

Is parking available on site at SureStay Hotel By Best Western Fernley?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel By Best Western Fernley include a casino?

No, SureStay Hotel By Best Western Fernley doesn't have a casino.

Is there an indoor pool at SureStay Hotel By Best Western Fernley?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until September.

Is SureStay Hotel By Best Western Fernley a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at SureStay Hotel By Best Western Fernley?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Hotel By Best Western Fernley have a restaurant that serves breakfast?

SureStay Hotel By Best Western Fernley offers free full breakfasts though there is no restaurant.

Does SureStay Hotel By Best Western Fernley allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel By Best Western Fernley for a fee of USD 15.00 per pet, per day.

Are there connecting rooms at SureStay Hotel By Best Western Fernley?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at SureStay Hotel By Best Western Fernley?

No, at SureStay Hotel By Best Western Fernley, there aren't any guestrooms that list a balcony.

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jeff

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Out of all the hotels that we have been in in the last 2 weeks, this is the nicest one and the best breakfast they could ever have. Very clean, very nice front desk, people. Very nice housekeepers
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, near all kinds of shopping and food.
Stayed 3 nights in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
Friendly staff. Building/hotel room was not in great condition. Nearby restaurants. Hot tub closed for the "season." Pool was cold. Good hot breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms with comfortable beds. Breakfast was cafeteria style lots of options. We had bacon and scrambled eggs from under the hot bins. The lady working the breakfast area was wonderful and kept the place nice and clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Janelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

8/10 Good

Timothy

Great place and friendly staff
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Stayed 1 night in May 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Obviously an old hotel remodel. Access from the main street not easy. Staff of one friendly but busy on Facebook. Tight parking for full sized truck.
Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Steven, Payette

Room smelled bad due to hard water.
Stayed 1 night in May 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The shower did not work so we could not take a bath. I would appreciate as significant discount on the rate.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Geoffrey

Stayed 1 night in May 2025

6/10 Okay

Alisha

Traveled with family
Liked: Staff & service

Stay ok until.......

The check in and service was great! Breakfast was great! Pool was awesome and clean. All negated by the cockroaches in the room.... won't stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Kathy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drive by night

This was just 1 overnight on a roadtrip, but room was good, no issues.
Stayed 1 night in May 2025

6/10 Okay

Jeffrey

We did not receive any cleaning services for two days. On the second day I ask the front desk about it and for clean towels. They said I had to request cleaning services. I was not informed of that when I checked in. They did give me fresh towels.
Stayed 3 nights in May 2025

2/10 Terrible

Henrie

Stayed 1 night in May 2025

10/10 Excellent

William F

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025