The hotel was clean but not sure that housekeeping is changing their gloves after each room cleaning. The housekeepers and other staff crowed the hallways but were wearing mask and Not 6 ft apart from one another. The staff was friendly and helpful.
Clean rooms with fridge and large screen tv with limited channels. Several places to eat in the small casino with reasonable prices .
I was on the first floor, which was very noisy. I kept the TV on while in room and then at night needed a "white noise" fan from my phone to sleep.
Everything was fine, and it helps that its part of Peppermill, which I love!!!
We were only there for a short time, but it was fine.
We stayed because e have a dog, the pet run is only an old plant bed cleared off. The next morning it was not usable because of the work crew piling their supplies there
Great place close to many things.. The Casino is convenient and wonderful food.
Easy access from interstate. Restaurants on property were good. Ok for passing through!
The property was clean and separate from the casino. No smoke smell.
Great service. Everyone I encountered performed the job above expectations. Web spent our entire visit here at Western Village. Very comfortable.
Rooms are fine and by a nice lake. No gym even though they seem to have plenty of room to add.
Central location, easy to the highway. I liked the waterfront walk - very nice. I would have liked access to a pool or sauna/hot tub.
The nite we stayed, the Air Show was starting so it was fairly crowded, but check-in was easy and the room was clean and the beds were comfortable. All amenities were in good condition (air conditioning, refrigerator, TV). So, all in all, the stay was pleasant. My only complaint had to do with the handling of the booking: I booked a room with a single King bed and paid in advance, but on check-in I was given a room with two Queen beds. The receptionist told me that unless I booked directly thru the property, I would only be guaranteed a room, but not necessarily the configuration I originally selected. And at that point the property was fully booked so it wasn't even worth complaining to management over, I just took the room. I have lodged a complaint with ORBITZ and I will also file a complaint with the property regarding this switch...Otherwise, had I selected this type of room, I would've been happy with the accommodations.
The staff on the casino floor is as miserable as possible either they’re giving you dirty looks or they’re just as rude as possible the 24 hour restaurant is hit or miss first day excellent food and service next day was absolutely atrocious. The waitress apparently either has never worked in a restaurant doesn’t know the menu and doesn’t understand English properly maybe a combination of them all. I asked for poached eggs medium well and got medium well fried eggs 3 times I had to explain to her how they are cooked I asked for an English muffin toasted burn and got it not toasted. I asked for cream cheese an 4 times and get cottage cheese. The corned beef hash was supposed to have diced tomatoes green onion and tomatoes never got them. When I went to pay the cashier was as rude as they come and I’ll mannered no thanks for my business did not ask how my experience was no hi no have a good day this was night and day compared to the previous night. I always enjoy my hotel room maid staff very accommodating tv channel selection not the best parking is some of the worst they need separate parking for hotel guests only
Clean and nice staff .. Very pretty near the lake.
Western Village Inn & Casino places you next to Sparks Marina Park and within a 5-minute walk of Sierra Sid's. This 3-star hotel has 147 guestrooms and offers a casino, free in-room WiFi, and free valet parking.
Enjoy dining at The Steakhouse, one of 4 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 4:00 AM to 1:00 PM.
All 147 air-conditioned rooms feature refrigerators, coffee makers, and safes. Guests can expect free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Guests staying at Western Village Inn & Casino enjoy a casino, free WiFi in public areas, and laundry facilities. If you drive, take advantage of free valet parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include an ATM and a gift shop.
The hotel was clean but not sure that housekeeping is changing their gloves after each room cleaning. The housekeepers and other staff crowed the hallways but were wearing mask and Not 6 ft apart from one another. The staff was friendly and helpful.
Clean rooms with fridge and large screen tv with limited channels. Several places to eat in the small casino with reasonable prices .
I was on the first floor, which was very noisy. I kept the TV on while in room and then at night needed a "white noise" fan from my phone to sleep.
Everything was fine, and it helps that its part of Peppermill, which I love!!!
We were only there for a short time, but it was fine.
We stayed because e have a dog, the pet run is only an old plant bed cleared off. The next morning it was not usable because of the work crew piling their supplies there
